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“Exceeded My (Low) Expectations!” 4 of 5 stars
Review of Clarion Hotel Airport

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Clarion Hotel Airport
Ranked #31 of 55 Hotels in Milwaukee
Green Bay, WI
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Exceeded My (Low) Expectations!”
4 of 5 stars Reviewed March 26, 2013

I had stayed at the Clarion before for a wedding. I was not impressed with my stay. In fact, I would have never stayed again, except my travel agent, who also happens to be my best friend, convinced me to give it another try for their Park N' Fly package before a trip to New York.

Check-in line was long with guests eager to get out of Wisconsin for warmer climates on Spring Break. Front desk staff was friendly and explained the parking to me. I feel they over-complicate their parking process, but it's their lot so they can do as they choose.

This hotel is a little bit strange because some fo the rooms have been renovated and others have not. Last time I was here we were definitely in the un-renovated area. That was almost two years ago and according to other guests I talked to on the shuttle, those rooms remain unrenovated, which is such a shame.

Room is very large and quiet. Jaccuzzi tub a plus although not necessary. Bathroom and all other areas of the room were very clean.

A great positive of this hotel is that they start serving their breakfast at 4 AM. It isn't much, just Dunkin Donuts, coffee and juice. But it's free and should get you through your flight.

Shuttle to and from aiport was quick and efficient. Upon return to Milwaukee shuttle driver helped me get my bags in the car and gave me great directions back to the interstate.

Room Tip: Request a renovated room!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JessR_G_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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    86
    41
    19
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87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Green Bay, Wisconsin
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 21, 2013

This is the 4th year we have used this facility to start our vacation and again we were not disappointed. Everything went so smoothly that I would highly recommend this hotel for a park and fly away vacation start. The hotel personnel were friendly and very professional, rooms were very clean and the transportation and pickup upon our return went perfectly. Thank you and we'll be seeing you on our next vacation start!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Roman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon R, Owner at Clarion Hotel Airport, responded to this review, March 24, 2013
Thanks for the nice comments. Too many times one only hears about the negative and not the positive. See you next year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed March 19, 2013

I can't really say that it was a good one or a bad one. Attended a business meeting - meeting space is just right. What is disappointing is that the glasses stacked was not inspected. The glassware is definitely a bummer! Might have overlooked but there is no excuse not to check right? Moving on, staff is friendly that's a plus, rooms are okay. If you are planning to stay longer look for a better place, but if you are here for a night I think it's okay. There is a restaurant in the hotel - limited on menu but it's okay. 1 to 5, 5 as highest I will rate this clarion a 3- just passing but could be better.

Room Tip: Try to ask the room on top floor not facing the main road.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rdz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Bend, Wisconsin
Level Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed March 16, 2013

We had a morning flight out of Milwaukee Airport, so our travel agent booked an overnight stay with the "park & fly" package so we could leave our car in the hotel secure lot. We arrived at the airport around 7 PM with a voucher for a king bed room, but we were told upon checking in that they were out of king rooms and that we would have to be satisfied with two queen beds. When we pointed out that we had prepaid for a king room, we were told that reservations booked through travel agents rather than directly with the hotel weren't guaranteed and they were sold out of king rooms. Since we had already paid for the room and parking, we accepted the double room they gave us. The room was adequate for an overnight stay, but that's about it.
We were told to return to the lobby when we were ready to put our car in the secure lot. After returning to the lobby, we were told to wait until the shuttle driver was ready. It was a 33 minute wait. As if that wasn't enough, the parking lot was cleared of snow only in the driveways and the parking spaces were full of deep frozen snow which was obviously being left until it melted away without any attempt to clear it as spaces opened up during the day. Lucky for us, we had 4-wheel drive to maneuver into the parking space.
Back at the hotel, I went to the hotel bar and ordered a drink using a coupon given to me by the front desk clerk as compensation for not having the king room we had booked. After receiving the drink I was informed by the bartender that I had to pay because the coupon wasn't valid for the drink. Unbelievable.
Upon returning from our vacation, we were picked up by the hotel shuttle along with about a dozen other travelers. We were then held "captive" in the shuttle while the driver wove up and down the parking lot aisles while passengers who couldn't remember where they parked their cars frantically clicked their key fobs hoping for flashing headlights. Finally, after passengers outside the secure area had located their cars, those of us whose cars were parked inside the secure lot were dropped off...at which time we had to climb over banks of frozen snow to get to our car.
There is no part of the Clarion experience that we were satisfied with (don't even get us started on the lame breakfast). There are other airport hotels and we'll be using those in the future. Meanwhile, if your travel agent makes plans for you at the Clarion, be forewarned that the room you paid for may not be there when you arrive--and all you'll get is a shrug from the desk clerk.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank 298DickZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon R, Owner at Clarion Hotel Airport, responded to this review, March 19, 2013
We try to give great service to our guests and it looks like we didn't succeed in your case. Our Park & fly package is very succcesful and we have had people that have stayed with us for years and have been very happy. Your Travel Agent booked with a Third Party reservtion company and King rooms are not guarenteed with that rate. We must have been very busy that night and all our King rooms, which were booked with us directly , were taken. That is why you had a room with 2 Queen beds.
There is no excuse for a 33 minute wait for our shuttle to take you to the secured lot. I know that we had alot of snow and the drivers were helping people with the snow issues. We have our own snow equpment and are plowing throughout the day.
We are a full service Hotel and when one pays full price for their room, it includes breakfast in our restaurant which opens at 6:30 AM. We also have juice, coffee, donuts and fruit in our lobby starting at 4:00 AM.
I'm sorry your stay wasn't enjoyable, please contact. me.
'
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 19, 2013

After the closing of the hotel we use to use, our travel agent recommended the Clarion. We found it to be very satisfactory. We did not use the restaurant, bar or continental breakfast. The parking was great and I swear the driver memorized each vehicle in the lot under his care! He found our car immediately. The only bad thing I can say is that the carpets in this hotel need to be replaced. We didn't use the pool but it looked inviting.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
Helpful?
2 Thank jeanine_v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan, Wisconsin
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 6, 2013

Got into Milwaukee @ 2AM. Had to go to the airport as the Coach USA terminal where our car was parked was closed. Called the Clarion @ booked a room for overnite as our car keys were stolen in Miami. Good value for the money, clean w/knowledegable staff. Helped w/towing co. & schuttled us over to the terminal where our car was. Unable to use complimentary breakfast tickets as we needed to go ASAP.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bearhunter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon R, Owner at Clarion Hotel Airport, responded to this review, February 9, 2013
Thank you for taking the time to review the Clarion Hotel-Milwaukee Airport. Service is important to me. It sure looks like my staff did a great job.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
72 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed January 29, 2013

Front desk staff polite but impersonal. Facility needs an upgrade. It's simply wearing out. Pool available but did not use. Did not see a hot tub. Restaurant service and food were good. Shuttle to airport was readily available. Continental breakfast was acceptable and consisted of donuts, muffins, fruit, coffee.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank MikefromSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Airport

Property: Clarion Hotel Airport
Address: 5311 S Howell Ave, Milwaukee, WI 53207-6114
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 55 Hotels in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Clarion Hotel & Conference Center is a full-service hotel facility located conveniently across from Milwaukee's General Mitchell International Airport, just minutes south of the Downtown/Lakefront districts, and from Interstates 94/43. Featuring 180 tastefully-appointed guestrooms and suites, nearly 18,000 square feet of flexible meeting/banquet space, and spacious, complimentary open-air parking, The Clarion Hotel & Conference Center is a premier choice for both the business and social traveler coming to Milwaukee! Guest amenities include complimentary, 24-hour airport shuttle service, complimentary WI-FI, dining in our acclaimed Cork 'N Cleaver Restaurant and Lounge, long-term parking options, a 24-hour business center, a deluxe indoor pool complex, and complimentary 24-hour health club access to the on-site Sweeney's Gym. ... more   less 
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Also Known As:
Clarion Milwaukee
Milwaukee Clarion
Clarion Hotel Milwaukee Airport

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