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“Excellent Price through Expedia/AARP”

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Hyatt Regency Milwaukee
Ranked #20 of 56 Hotels in Milwaukee
Champaign, Illinois
Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Excellent Price through Expedia/AARP”
Reviewed July 5, 2014

Spent four nights at the Hyatt Regency in Milwaukee for Summer Fest. The location is excellent to get to many of the activities we wanted to get to by walking, from a few blocks to a little over a mile. The doorman (A.J. I think) was a great source of information from directions, food, neighborhoods to visit etc….. The room was great, front desk service was helpful and the breakfast buffet was good the morning we ate at the hotel. The only complaints I have is the parking and wi-fi service. Parking is is $25 or $27 per night, and it is in and out parking but is parked for you across the street in an open air parking lot not in a parking garage. The internet service is very slow and you are charged $10 per 24 hours of use. Most of the hotels in 2014 offer free WI-fi and is much faster than this hotel offered.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, July 17, 2014
Thank you Ed M from Champaign, IL -

I would like to thank you for your great four-star review. Your right Ed M, our doorman AJ, as well as many of our other associates are great assets to the hotel. Of course we strive to provide excellence, and I will forward your comments about parking and internet service to the management team. We utilize these reviews for improving our products and creating future training opportunities, so I would like to say thank you again.

Tanya Curtin
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
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English first
Illinois
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 5, 2014

We had a great experience at the Hyatt, the valet and bellman(Mike) were excellent and very helpful. Rooms were very nice and clean, great beds and pillows. We missed having a frig in the room but we managed. Only complaint was the small but very nice bathroom and the click sound of the air conditioner before it went on each time.
Overall very nice place and great location!

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, July 17, 2014
Glhil from IL -

Thank you for the great TA review of your recent visit with us. I am pleased to hear that your stay was a "Great Experience". We strive to do our best and offer the "Full MKE Experience". Whether here on business or for leisure our location is top-notch. Your right...a refrigerator is a great added amenity. We offer them to guest rooms upon request and have recently ordered additional to make them more readily available. I hope you consider another stay with us in the future and we look forward to seeing you again soon.

Tanya Curtin
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oswego, Illinois
Level Contributor
10 reviews
5 hotel reviews
Reviewed July 4, 2014

Krista at the front desk was wonderful and the doorman at night was happy and welcoming every night. This hotel is in a great location to everything downtown....Loved the bed and the room was perfect. Thanks for making our stay wonderful.

Room Tip: 1405 was awesome room!!!!!! Only thing missing is a refrigerator. Glad we had a cooler
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinap55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, July 17, 2014
Tinap55 from Oswego, IL -

Thank you for the wonderful five-star review. We value your review and utilize these comments for training purposes and to improve our products. We do offer refrigerators on request, and have since ordered more of them to allow greater availability when needed. With all the great things to see and do right outside of our front door, we hope you plan another trip our way.

Tanya Curtin
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 1, 2014 via mobile

Stayed at the Hyatt Regency to attend a training course at MSOE. Front desk staff was friendly and helpful. Room was nice. Had the breakfast buffet each morning and I was pleased with that. The area that needs improvement is the Internet access. We had many hours of homework each night that required Internet access. The Internet was very slow and many times I could not get on. The Hyatt staff was informed of this during or stay, but the access never did improve.

Stayed June 2014, traveled on business
Helpful?
2 Thank RetiredArmy1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, July 17, 2014
RetiredArmy1234567 from WI -

Thank you so much for another TA review. Of course we always strive to do our best, but came up a bit short with the Internet difficulty during your recent visit. I must apologize for the inconvenience and assure you that we have worked to resolve this issue. We are currently seeking better alternatives for ongoing Internet service in the future as well. I hope you continue to visit us again and we look forward to seeing you soon.

Tanya Curtin
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 1, 2014

Excellent rate via Priceline express deals over Memorial Day weekend. A large group of us stayed at the Hyatt and rented the Pedal Tavern (another MUST if you visit Milwaukee). Hotel was clean, well appointed, spacious, VERY friendly staff with expedient check in and check out. Location is wonderful...after the Pedal Tavern we walked to Rock Bottom and Moe's and several other nearby bars/restaurants. Great hotel - highly recommended!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spadesqueen74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, July 17, 2014
Spadesqueen74 from Milwaukee -

Thank you so much for the wonderful five-star review. I am pleased to hear of your group's satisfaction with their rooms and of course overall stay. As a senior contributor for TA and a fellow Milwaukeean, we value your comments and view. Speaking of view, I agree with your Pedal Tavern choice for the full MKE experience (food, drinks, sights, & sounds). With so much to see and do right outside of our door, I hope you and your group return again soon. Creating traditions....maybe an annual "Stay-cation"?

Tanya Curtin
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
234 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed June 29, 2014

This hotel is in a great location downtown, we stayed 2 nights and it seemed like a comedy of errors; the staff is really trying hard, but with our visit, it just never seemed to get it right. I checked in and our room wasn't ready, checked our bags with the bell staff, came back a few hours later to get our room key, and asked to have our bags brought to the room. After 30 minutes, I called the front desk, they apologized, and said they would send them right up, then another 30 minutes went by and I went down to the desk and they again apologized, and it took another 20 minutes to get the bags. Everyone was very apologetic, but I needed my computer, and wanted to take a shower to get ready for a meeting. We had reserved on the Regency Club floor but the keys didn't work, so I went down to the desk again, was told that no, I wasn't to have access to the Regency Club, then a manager informed the clerk, that yes, indeed I should have keys for the Regency Club (this should have been taken care of at check in) so I finally got keys. If you park a car and have the valet take it, they are parked outside, and it takes FOREVER to get the car----when we checked out, it took almost 30 minutes, even though we'd called down to get the car. As I said, everyone was very apologetic, but when you pay for a full service hotel, you expect it to run well. The rooms are standard issue, nothing special, but comfortable beds---towels were a bit threadbare, and could use an upgrade there.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank fooddr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, June 30, 2014
Fooddr from San Diego -

Thank you for taking the time to place your review. Slow valet service and a long wait for luggage are definitely not how we want you to remember us here in Milwaukee. Add me to the list of others have have apologized because we are sincere. I want you to know that is why we value your "Top Contributor" comments and review. We use them as a training tool and to rectify or improve services and products. Without these, we may not know to take action. You are absolutely right....The little things do really matter. I hope you will give us the opportunity to WOW you during your next visit to Milwaukee, whether for leisure or business, we have something for everyone. Thank you again.

Tanya Curtin
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upland, California
Level Contributor
578 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed June 21, 2014

Great staff; prompt, organized.

VERY well kept-up.

Water could have been a bit hotter, and it would have been nice to have a refrigerator in the room.

Well-lit with plenty of electric sockets and good internet service.

Excellent exercise room with a wide variety of machines.

Valet parking seemed a tad slow and disorganized. Also some uncontrolled noise in the middle of the night.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeHyatt, Executive Assistant at Hyatt Regency Milwaukee, responded to this review, June 23, 2014
William D from Upland, CA -

Thank you so much for the great, Five-Star Review of our property. We value your comments and utilize them to improve our products and service for the future. Our goals are always to provide a feeling of home while you are here in Milwaukee. Whether we warm your heart or warm the water, we will strive to accomodate. Please let us know, during your next visit, if you will need a refrigerator during your stay--we are happy to accomodate. Thank you again and we look forward to seeing you again soon.

Tanya Curtin
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Milwaukee

Property: Hyatt Regency Milwaukee
Address: 333 West Kilbourn Avenue, Milwaukee, WI 53203-1507
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Luxury Hotel in Milwaukee
#16 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Milwaukee 4*
Number of rooms: 481
Official Description (provided by the hotel):
Hyatt Regency Milwaukee is the premier hotel and meeting center in downtown Milwaukee with all the latest conveniences and comforts in meetings, accommodations and dining. A magnificent 18-story atrium welcomes you to 481 guestrooms, including 18 suites, complete with high-speed wireless Internet access. Business travelers can enjoy easy access to many of downtown Milwaukee's most exciting sites and prominent businesses making the Hyatt Regency an ideal setting for business or pleasure. The hotel is connected by skywalk to the Wisconsin Center and is in the middle of thriving downtown shopping, numerous restaurants, sports arenas, museums and the theatre district all within walking distance. With more than 26,000 sq ft of T1 equipped function and meeting space is perfect for any occasion. When it's time for dining, enjoy American cuisine on site in a relaxed atmosphere at Bistro 333, or experience Bar 333, where craft beers and cocktails are our specialty. Unwind in our new Hyatt Stay Fit 24 hour fully equipped fitness facility. Hyatt Regency Milwaukee...Experience a unique combination of amenities and unsurpassed service, as only Hyatt can deliver. ... more   less 
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Also Known As:
Hyatt Regency Milwaukee Hotel Milwaukee
Milwaukee Hyatt Regency
Hyatt Milwaukee

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