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Hilton Garden Inn Madison West/Middleton
Ranked #1 of 7 Hotels in Middleton
Certificate of Excellence
GreenLeadersSilver level
McLean, Virginia
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Average”
3 of 5 bubbles Reviewed September 5, 2012

We stayed in this hotel for three mights for an event. It was not the cleanest hotel we have ever stayed at and is showing its age, but not the worst by any measure. If you have an event in Middleton it provides quick road access to the area. There is a Starbucks within easy walking distance from the hotel in the mall surrounding the hotel. The staff was friendly.



We never ate at the hotel. Other guests who purchased the breakfast said it was OK.

Room Tip: There are no views from any of the rooms.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 22101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

597 reviews from our community

Traveler rating
    417
    137
    30
    10
    3
See reviews for
177
108
24
241
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Beavercreek, Ohio
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

No problems here at all - rooms were clean and comfortable. Internet was good, tv was good, breakfast was excellent. Plenty of accessible power outlets. Refrigerator in the room was nice. I would stay here again if ever in the area.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank astebelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 4, 2012

My husband and I stayed one night when we planned to see a play at the American Players Theatre in Spring Green. We were impressed by the friendliness and helpfulness of the staff, the decor, the spacious room, the pool, workout room, business center, as well as the cleanliness of the rooms and entire facility.The lighting in the room and bathroom was bright, we were pleased with the amenities, the thick towels, and we appreciated the refrigerator and microwave, iron and board, and hair dryer. Convenient location, easy access, and plenty of nearby shopping. We will definitely stay here each time we go to Madison. After we had left, we discovered we had left something in the refrigerator and the staff immediately checked on it and then kept it cold until it was picked up later.

Room Tip: We stayed in Room 303 at the end of the hall, overlooking the front of the hotel, and it was quiet.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Smitty70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

The staff were exceptionally friendly. Everyone from check in, cleaning staff, buffet and in between. Clean, pretty rooms. The made to order breakfast buffet was very good. And the location is close to lots of shopping and easy enough to get down town Madison.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bpetry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 31, 2012

Good breakfast, comfy bed and easy parking (oops I'm from Italy so anything is easy!)

Location no too far from belt line and bar tender had great explanation of US sports rules, snow cleared promptly and warm.

Cole to amenity and fine restaurants

  • Stayed December 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheGraysRoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed August 8, 2012

Loved my stay at this property. I'm not sure if it's new, but if not, it has certainly been maintained well. Rooms are clean and spacious. Refrigerator and microwave in each room. Definitely well appointed for a business traveler. I love the night stand lamps that have the outlet plug in's. So convenient for cell phone and lap top plug in. Breakfast was excellent. I'm a Hilton Honors Diamond member so it was free, but even if you pay, it's only $6.95 for full cooked to order breakfast. They area is awesome. The hotel is right off the beltline in the middle of a walking mall with shops and restaurants. Johnny's Italian restaurant across the street offers room service to the hotel as well. Front desk staff was very friendly and helpful. This is my new go to hotel when I come to Madison for business.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank withni7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MI
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed July 15, 2012

We have stayed here many times before and enjoy the great service and wonderful decor; however this time the hotel had gone through an update in look in the public area and restaurant. All I can say is; it was not broken so way did you fix it. The “Ricky-Ticky-Stickers (for those of you around in the late 60’s) on the windows is truly hideous. The lobby restaurant has no privacy from the comings and goings of the lobby guest. What is next a lime green parking lot?

Breakfast service was great as usual even though we saw the breakfast cook helping himself to finger full of food at the buffet.

I just do not get the window weeds and column socks nor the lack of privacy while eating.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MiCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CJAllen38911, General Manager at Hilton Garden Inn Madison West/Middleton, responded to this review, July 20, 2012
Thank You for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from our guests, especially when it presents us an opportunity to improve our guest’s experience with us. As an award winning Hilton Garden Inn we strive to insure our service environment is exceptional. Unfortunately, it sounds like we fell short of our expectations during your recent stay. We will use your feedback to address the food safety training program and this will help us avoid any recurrence.

I do hope you will afford us the opportunity in the future to earn your patronage by giving us another try when you travel to the area. Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 608-831-2220 or by email at Callen@ncghotels.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Madison West/Middleton

Property: Hilton Garden Inn Madison West/Middleton
Address: 1801 Deming Way, Middleton, WI 53562
Phone Number:
Location: United States > Wisconsin > Middleton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Middleton
#1 Family Hotel in Middleton
#1 Business Hotel in Middleton
#1 Green Hotel in Middleton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Madison West/Middleton 3*
Number of rooms: 133
Official Description (provided by the hotel):
Enjoy your stay at our Hilton Garden Inn Madison West/Middleton hotel, located within the Greenway Station entertainment district in Middleton, Wisconsin. Our suburban hotel features a swimming pool with water volleyball, basketball and a zero-depth entrance. Find attractions such as the University of Wisconsin-Madison, the State Capitol and American Girl Company, 7 miles or less from our hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Madison West/Middleton Hotel Middleton
Hilton Garden Inn Middleton
Hilton Middleton

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