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“Great Food, Inconsistent Service”

SU Casa Mexican Restaurant
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Kids, Bar scene
Dining options: Late Night, Lunch, Dinner, Full Bar, Outdoor Seating, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Milwaukee, WI
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Food, Inconsistent Service”
Reviewed July 11, 2012

Su Casa has excellent food- the enchiladas are by far the best I have ever had. The chips and Salsa are fresh and delicious and the atmosphere is nice. The food usually comes out quiickly as well. However, my family goes to Su Casa once or twice a month and occasionally we receive terrible service. For example, we went last weekend and the food was taking particularly long so my table got up and went to the bar for about 3 minutes. When we returned to our table, everything had been cleared (chips, drinks, everything). The guy apologized and gave us new silverware, but we sat and waited for 20 minutes until someone finally came by and we had to ask him for new drinks. It was really frustrating. When the food finally came, it was great as usual.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank abbyrd88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Visitor rating
    43
    47
    28
    12
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Menomonee Falls, WI
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Frozen, not fresh.”
Reviewed June 29, 2012

Ceviche - obviously frozen shrimp, some not peeled. Perch Fry - thin, pre-breaded, frozen fillets; a big no-no in Wisconsin.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank bajaskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menomonee Falls, Wisconsin
Level Contributor
4 reviews
3 restaurant reviews
“MexicaliRose”
Reviewed May 25, 2012

Nice atmosphere, great food, wonderful waitstaff...

Visited May 2012
Helpful?
Thank Jkegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great atmosphere...decent food.”
Reviewed May 22, 2012

What a fun place! Live music and active wait staff. Food is okay but nothing great. Still a great time.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank K_Soze_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“1st bad experience”
Reviewed March 27, 2012

We visit Su Casa on a average of once every 3 months and have always had a pleasant experience. They changed their menu and I decided to try the something new and I was extremely disappointed. My fault that I didn't say anything but I know the other food is above average.

Visited March 2012
Helpful?
Thank knst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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