The hotel its self was nice. The lady that checked us in was very rude. Gave us no information about the hotel. She checked us in and walked away while I was asking her a question. She never once looked up to even acknowledge my boyfriend or myself. She was working the night of 3/11/2013. I do not know her name but wow I hve never had worse customer service. I was planning on staying another night but because she was so rude we decided to take our business elsewhere. What put the nail in the coffin was when my boyfriend was coming in she told him he smelled because he had been outside smoke. I was shocked and acutally called and complained! When you are in customer service you should do whatever you can to make the customer feel like they want your business. Well I will never recommend this hotel to anyone and anytime someone asks how my stay was I will let them know that the hotel was nice but the customer service was HORRIBLE! The lady that worked the monring of 3/12/13 was very nice and helpful though!
- Official Description (provided by the hotel):
- The Holiday Inn Hotel and Conference Center of Marshfield features the perfect blend of room types to accommodate the needs of all our guests. Beautifully appointed standard king and queen rooms, king whirlpool suites w/ fireplace and our spacious king executive suites w/ fireplace & wetbar. Hotel amenities include Parrot Bay swim center, fitness center, executive business center, restaurant, lounge and 6000 sq. ft. of convention center space available for your meeting, training, conference, trade show, banquets and weddings. The Holiday Inn Hotel is just minutes from the Marshfield Clinic and Cancer Research Center, St. Joseph's Hospital, UW Marshfield, Roehl Transport, Nelson Jameson, Felker Brothers, Marshfield DoorSystems, Figi's Inc., Wick Building Center, Central Wisconsin State Fair Park, Wildwood Park/ Zoo and Foxfire Gardens. The hotel will provide complimentary shuttle to and from the medical complex. ... more less
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- Also Known As:
- Holiday Inn Conference Center Marshfield Hotel Marshfield
- Holiday Inn Marshfield
- Marshfield Holiday Inn