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“Best deal on Lake Geneva”

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Harbor Shores on Lake Geneva
Ranked #8 of 15 Hotels in Lake Geneva
Reviewed July 21, 2010

This is one of our favorite places to stay. It is good value, has a view of the lake, is clean and comfortable. having a microwave and refrigerator are handy. Breakfast was decent. The location is perfect for walking into town and to restaurants and the lake. Don't miss the tour boats. The outdoor pool is nice for the summer and they have an indoor pool for inclement weather. Gino's East restaurant attached to the hotel is convient and well priced.

  • Stayed: July 2010, traveled as a couple
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Thank oceanside-Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear oceanside-Mary,

Thank you for taking the time to review Harbor Shores on Lake Geneva.We are pleased to hear that you enjoyed your stay with us and that our rates and accomodations are to your liking! One of the many benefits of staying at Harbor Shores is our close proximity to downtown Lake Geneva and all it has to offer!

Thank you for choosing us to host your stay and we hope that you choose Harbor Shores on Lake Geneva for your next visit to Lake Geneva. We look forward to seeing you again soon!

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

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474 - 480 of 510 reviews

Reviewed July 20, 2010

When we arrived in our nice room we saved money by getting a lot view. My beautiful wife took out her microscope and found what may have been a small bug or something. She called hotel staff, and I was annoyed that we would have to wait for a change of sheets, but instead, the staff immediatly upgraded us to a nicer room with lake view...thanks wife and Harbor Shores, the service was good, great location and the pool has a nice view of lake too.

  • Stayed: July 2010, traveled with family
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Thank impster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear impster,

Thank you for taking the time to share your experience while staying at Harbor Shores on Lake Geneva. We are pleased to know that any issues you had while in your room were addressed by our staff in a timely manner and that we were able to upgrade you to a lakeview room. The views from those rooms can not be beat!

Thank you for choosing Harbor Shores on Lake Geneva and we look forward to hosting your next visit to Lake Geneva!

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2010

We ended up staying here because we came up to a wedding in Lake Geneva. It was clean in the lobby, but after that was another story. We were supposed to have a lake view. If you craned your neck and peeked out inbetween the air conditioner units on the roof you could see a bit of blue water. The bed was horrid and when taking a shower, the water barely came out of the shower head and then pooled around your feet. It took 15 minutes for it to drain after I took a shower before my husband could. Parking is another nightmare. They said you are guaranteed a parking spot in the back of the hotel lot ( the front is reserved for only restaurant guests) and they have someone checking to see if you are a guest before you will be allowed in the parking lot. There were none when we arrived. The parking attendant told us to park next to a car (not it wasn't a spot) but the hotel called the police and had us ticketed. So needless to say we were not happy. They knew we were guests as they had us write down our license plate number upon check in and gave us a hang tag for our car window. So for a hotel bed that was horrid, shower that you took a bath in only, an air conditioner with a peek of lake view and a parking ticket makes this hotel one of our worst stays. As my husband said....we have stayed at better $49.00 per night hotels and this one wasn't even worth the $130 that we paid for it. Oh yeah, the continental breakfast wasn't even worth the effort of walking down to it. Mc Donald's and Burger King would have been better.

  • Stayed: May 2010, traveled as a couple
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Thank mrsj96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear mrsj96,

Thank you for taking the time to share your experience at Harbor Shores on Lake Geneva. I sincerely apologize for any discomfort and inconvenience you experienced during your stay with us.

Harbor Shores is constantly working to update and modernize our hotel, including our bedding and mattresses, so that our guests are as comfortable as possible during their stay with us. I apologize about the issues you were having with the shower. If there are any problems with your room or any of the services offered during your stay, once notified, our staff is trained to take immediate action to correct and/or fix any of these problems.

We take pride in our hotel and location and we are the only hotel in Lake Geneva with rooms that offer full views of Geneva Lake and are sorry to hear that you didn't enjoy your view of Geneva Lake. As with most places during the warmer months in Lake Geneva, finding convenient parking can be difficult. For this reason, we have an attendant in our parking lot to ensure that the spaces we have are used by only our guests and we are only able to allow one vehicle per room in our lot. The parking in front of our building is not limited to only restaurant guests, this area is used for over flow from our back parking lot and is monitored by our attendant so that cars are not parking that are not guests of Gino's East or Harbor Shores. If your parking pass was present in the vehicle at the time you were ticketed, I can't express enough how sorry I am and I hope that at the time this happened that you notified management immediately as we would never knowingly ticket one of our guests.

In the future, we hope that you will give us a chance to exceed your expectations and will opt to stay with us again. If you are looking for more than a continental breakfast or suggestions for lunch or dinner, our front desk staff is happy to offer suggestions to the many dining options that are just a short, lovely walk from our front door!

Thank you again and we hope to have you stay with us again soon!

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

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Reviewed March 14, 2010

A friend and I just returned from a getaway weekend and loved this hotel. The lobby was comfortable, the front desk staff was welcoming, and the rooms were bright and roomy. The in-room refrigerator, microwave and kitchenette (with silverware, plates, etc) made things very convenient. We relaxed on our 5th floor balcony with a great view of the (melting) Lake Geneva. Comfortable chairs and an outdoor table. The beds were comfortable. The complimentary breakfast was decent (cereal, bagels and cream cheese, muffins, waffles, coffee, juice). Ginos East was attached to the hotel and was a convenient first night meal (coupon from Entertainment book). We LOVED Bistro 220 for lunch on their charming covered balcony; really great menu and gorgeous restaurant and the philly steak sandwich was excellent. Walk to shopping, and took a fab walk along the lake (to the left) toward the mansions where you could walk along a garden path and view the lake and mansions. WiFi worked fine in the room. Great getaway weekend and I was really pleased with Harbor Shores accomodations.

  • Stayed: March 2010, traveled with friends
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1  Thank carolst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear carolst,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are thrilled to hear that you enjoyed your stay, our amazing views, our friendly staff and close proximity to all of downtown Lake Geneva's many amenities!

We thank you for choosing Harbor Shores on Lake Geneva and hope to see you again soon. Please let us know if we can be of service to you again on your next trip to Lake Geneva

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2009

Lovely hotel with great views. Cozy room and wonderful Christmas decorations in the lobby. Very warm and welcoming. The only negatives were the pool was a little small, but fine for our needs, and the elevator was being maintained during the check in and check out times, but was working the rest of the time! Would definitely return though, we had a wonderful time in Lake Geneva.

  • Stayed: December 2009, traveled with family
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Thank bugletti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear bugletti,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are a happy to hear that you ejoyed your stay during the Chrismas Holiday. We are pleased to hear that you will choose Harbor Shores on Lake Geneva for your future trips to Lake Geneva!

Thank you and we look forward to seeing you again soon!

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2009

Good location and modestly priced. However, rain water leaked through the ceiling of our room all night long and the hotel staff could not have cared less. We waited three minutes for someone to arrive at the front desk at the time of checkin and the person who did show up had the personality of a door knob. Skip the bad continental breakfast.
Far better values, all things considered, anywhere else in the area.

  • Stayed: November 2009, traveled as a couple
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Thank RPRBBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear RPRBBR,

Thank you for taking the time to review your stay at Harbor Shores in Lake Geneva. I sincerely apologize for any inconvenience or discomfort you experienced during your stay. Our staff is trained to take immediate action in correcting any problems with our guest rooms and accommodations as they are reported to the front desk. We would have been happy to have you moved into another room so that our maintenance staff could fix the leak in the room.

It is unfortunate that you were not pleased with the continental breakfast offered. In the future, should you choose to give Harbor Shores a chance to exceed your expectations on your next visit to Lake Geneva, our friendly front desk staff is happy to offer suggestions for breakfast at one of the many restaurants within walking distance of our hotel.

Thank you again for your time and we look forward to the opportunity to work with you again.

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2009

This is where I normally stay in Lake Geneva ... I've stayed at the Cove, and also at Interlaken (back when it was still Interlaken) and the Abbey. I loved Interlaken and the Abbey, but they're pricey ... tried the Cove but found the room and hotel layout inconvenient (had to thread a maze to get to my room).

I've attempted to make reservations at a couple of the smaller motels in town ... the treatment I got on the phone was rude (one hung up on me when I pointed out the price on their website was much lower than the price they quoted me).

Best Western is reliable, basic, affordable, and centrally located. I highly recommend it for a cheap weekend getaway (or longer). In fact, I'm going there this weekend for a Thanksgiving getaway.

  • Stayed: May 2009, traveled solo
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Thank VasilyNapervilleIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Sales Associate at Harbor Shores on Lake Geneva, responded to this reviewResponded February 13, 2012

Dear VasilyNapervilleIL,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are pleased to know that you find our accomodations and rates to your liking. While we are no longer a Best Western Hotel, our standards of service remain the same and we continue to work at updating our facility and guest rooms so that our guests are as comfortable as possible while staying with us.

Thank you for choosing Harbor Shores and we look forward to working with you again on your next trip to Lake Geneva.

Sincerely,

Laura Zientek
Sales Associate, Harbor Shores on Lake Geneva

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Lake Geneva
Price Range: $107 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Toll Free Reservations: 888-746-7371 ... more   less 
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western

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