We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great to deal with”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Harbor Shores on Lake Geneva
Ranked #7 of 15 Hotels in Lake Geneva
Reviewed June 18, 2014

I ran into some confusion on a billing item which was promptly handled by Tammy, the GM. While we ended up not staying at this property on our reservation, I would highly recommend the staff to all. I will be staying at this property in the future.

  • Stayed: June 2014, traveled with family
    • Location
    • Service
Thank 144randalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Randal B,

Thank you for your review. We hope to have you stay with us soon!

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (510)
Traveler rating
Traveler type
Time of year
Language

340 - 346 of 510 reviews

Reviewed June 17, 2014

We had a wonderful view of the lake from our balcony. Easy to walk about town, which was good since we had a flat. One of their workers helped us by filling up the tire. The was quite large. The bed seemed a bit used. We had planned to go out to breakfast, which was good, since theirs was not adequate.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ajansenscr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear ajansenscr,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are happy to hear our staff cold help you with your flat tire. We appreciate your feedback. Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

Great location, right on the lake with awesome lake view. The room was decent for the price and overall it was a relaxing, great stay. Service could be better as well as their coffee and continental breakfast.

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mmorales6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Mmorales6,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We appreciate your feedback and will address the areas of concern! Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

The staff, rooms, views, pools, whirlpools, sunna, exercise rm, breakfast etc were excelent we really enjoyed our stay Geno's Rest. was also really good and every thing is right downtown and on the lake it was really great

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Joihn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Joihn N,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva! We are happy to hear that you had a great time with us and we look forward to having you stay with us again soon!

Sincerely,
Teena S.
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

There are pro's and con's to staying at this hotel.

Pros - great location, right on the lake and can walk everywhere, room was decent and clean, upgraded to a Lakeview which was nice.

Cons - coffee maker didn't work, maid service was lacking (really, you couldn't leave a new bar of soap or empty the ice bucket?), the continental breakfast was pathetic, powered milk, oj from concentrate, fruit loops & bagels, but the real winner was the canned peaches! For the extra $10 internet fee I was charged you would think they could at least provide real milk, it is the dairy state after all. The outdoor pool isn't that great to lay next to, its right next to the road.

I will probably stay elsewhere next time I'm in Lake Geneva.

Stayed: May 2014, traveled as a couple
3  Thank Kirsten D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Kirsten D,

Thank you for taking the time to review your stay with us at Harbor Shores on Lake Geneva. We are happy to hear you enjoyed your overall stay with us. We are constantly working to update and improve our facilities and guest rooms and we appreciate all feedback from our guests.


Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014

We recently stayed here on a Friday night because of a friends wedding. The hotel is very conveniently located, right in town, and right across from the lake. Everything is within walking distance and the price for the room wasn't bad at all! The bed was very comfy! The few complaints I have was that the hotel is incredibly small, and noise travels very well. We were woken up at 8 am because of the people in the next room having their family come by and talk it in the hall and room. I am also a very big stickler for cleanliness, and in the bathroom on the cabinets was some sticky red residue with someone else's hair stuck to it. That completely grossed me out. And the next morning I found a stain that was on the sheets that we just slept on.. it was obviously to late to do anything right then and there, so I thought whatever. I can't say we wont come back again, but if we have the choice between this hotel and another one, I think we will go with a different one, even if its a bit more pricier. We got a good deal so its not so bad especially for where its located and everything, but it definitely needs to be stepped up on the cleaning.

Room Tip: Choose a lake front room. You can actually see the lake, and its better then looking over the parki...
See more room tips
  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HawFlower12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Leilani T,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are happy to hear you enjoyed your stay with us! We appreciate your feedback and will address the areas of concern immediately! Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,
Hotel Mnagement

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

The hotel is right across the street on Lake Geneva. Close to downtown area and boat tours. The room was old but clean and nice. Small kitchenette with sink, microwave, refridgerator, and coffee make. I had asked for a handicap bathroom. Their idea of one was to give us a portable high rise for th toilet,which didn't fit and a rail screwed to the bath tub. It's a shame because everyone there was very nice and even let us check in early.

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mabird43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this reviewResponded July 13, 2014

Dear Mabird43,

Thank you for taking the time to review your stay. We are happy to hear you enjoyed your time at Harbor Shores. I do apologize for the room not having the proper accommodations. I will look further into the matter, so we can better serve our guests. Thank you again, and we hope to see you soon.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lake Geneva hotels
0.1 mi away
Cove of Lake Geneva
Cove of Lake Geneva
#6 of 15 in Lake Geneva
896 reviews
3.9 mi away
The Ridge Hotel
The Ridge Hotel
#3 of 15 in Lake Geneva
433 reviews
1.7 mi away
Geneva Inn
Geneva Inn
#1 of 15 in Lake Geneva
612 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Timber Ridge Lodge & Waterpark
0.1 mi away
Mill Creek Hotel
Mill Creek Hotel
#2 of 15 in Lake Geneva
459 reviews
0.7 mi away
Comfort Suites Lake Geneva
Comfort Suites Lake Geneva
#10 of 15 in Lake Geneva
201 reviews
Show Prices
Show Prices
Show Prices

Been to Harbor Shores on Lake Geneva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Lake Geneva
Price Range: $108 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Toll Free Reservations: 888-746-7371 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire and Cheap Tickets so you can book your Harbor Shores on Lake Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing