I made this reservation through the priority club. We are owners but did not make the reservation through the vacation club. I was promised a villa when I made my reservation and paid for it six weeks in advance and got a basic hotel room with no daily maid service. When I called to the front desk to complain I was told I needed to call the vacation club in Florida. The vacation club told me I needed to call the priority club. The priority club told me I needed to work with the hotel. In other words, I had to call all over the United States just to get fresh towels. And the circle continued for three days. I paid $215 per night for this decent hotel room and received no daily services whatsoever.
- Official Description (provided by the hotel):
- Holiday Inn Club Vacations at Lake Geneva Resort is a premier resort offering spacious 1- and 2-bedroom villas complete with amenities such as fully equipped kitchens, dining areas, living rooms with fireplaces, and everything a guest might need to enjoy their Home away from Home ! With access to all the amenities of Grand Geneva Resort & Spa , Holiday Inn Club Vacation guests can enjoy amenities such as indoor and outdoor swimming pools, multiple dining options, a Sport Center with tennis, basketball and volleyball courts, a rock-climbing wall, two championship golf courses and more options to keep your vacation full of new experiences. From skiing, golf and horseback riding, to tennis, snowboarding, and a full service spa, this resort has it all! ... more less
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- Also Known As:
- Holiday Inn Club Vacations At Lake Geneva Hotel Lake Geneva