Great location, sloppy customer service. Reservations were lost, not flexible with early check-in / late check-out for bride and groom on wedding weekend.
Unfortunately, if you want to be on this side of the lake in Lake Geneva, your options are limited. Harbor shores and Bella vista are right next door to one another. While Bella vista suites has larger rooms, hence "suites" in the title, and looks much nicer, harbor shores exceeds expectations in customer service. They also have an indoor and outdoor pool, which was way more appealing than Bella vistas dingy and stale, unkempt pool in their basement.
If harbor shores could glam up a couple of their rooms into suites, and charge fair prices, I would never even consider staying at Bella vista.
- Official Description (provided by the hotel):
- Lake Geneva's classic all-suite boutique hotel features a four story atrium and 39 well appointed one and two bedroom suites. Each suite has a private balcony, wet bar or kitchen, microwave, refrigerator, coffee maker and a toaster. Special amenities include a $10 Breakfast voucher to certain local restaurants, wireless high speed internet access, fluffy bathrobes, 32&42" flat screen LCD televisions,Jacuzzi bathtubs and breathtaking views of Lake Geneva. The Aqua Health and Wellness center and On the Waterfront lounge are also located at Bella Vista Suites. The hotel is also conveniently two blocks from downtown and the Riviera boat docks. ... more less
- Reservation Options:
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- Also Known As:
- Bella Vista Hotel Lake Geneva
- Bella Vista Lake Geneva