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“Wonderful!”
5 of 5 bubbles Review of Mill Creek Hotel

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Mill Creek Hotel
Ranked #7 of 15 Hotels in Lake Geneva
Certificate of Excellence
Glen Ellyn, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful!”
Reviewed August 25, 2013

Terrific location and Jordan at the front desk is truly amazing. Perfect room and the staff knows what is going on in the area. They are up to date on their social media and being able to park the car for free and walk to everything in town is great!!! Staying again when we come back!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tackle1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
    210
    115
    34
    12
    19
See reviews for
64
220
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Any
English first
river forest
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 19, 2013

Great location and Jordan at the front desk was amazing. She was great with suggestions and so helpful when the hair dryer broke and I forgot a razor! Rooms a tad worn, sheets not luxury - but big rooms with decent kitchen and bathroom. So close to everything - and again, can't say enough good things about Jordan!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clarkpott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 18, 2013

Great place, great location, views are OK, staff is great, in need of a little TLC. Huge tub in the bathroom and nice touch with the fireplace and chocolate mints. The one issue we did have was the parking garage and the entrance from the garage (right next to the smelly garbage). The garage was home of 10-15 bird nests with birds dive bombing and our car was COVERED in bird crap. Other than that it was a great place to stay and I would highly recommend it.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KCbrisket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattoon, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2013 via mobile

We just finished a wonderful three day stay at Mill Creek. This was our 2nd time at Mill Creek. I love being able to park the car for free and walk to almost any thing you would need. Nice kitchen. The staff is very helpful.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathie519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, September 23, 2013
Thank you so much for the great review. We think our location is the best in downtown Lake Geneva. We are happy to have you as a return guest and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 13, 2013

We stayed at Mill Creek for three nights and I would highly recommend it. The suites were large and comfortable and the kitchen was well stocked. We cooked several meals there and ate breakfast in the suite every day. It made the time away more relaxing and affordable than having to eat out every meal. The pool area is not large but it is pretty and I really nice addition to the property. The location can't be beat and even though it is in the heart of town the creek side room we stayed in was quiet and tranquil.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank addie1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, September 23, 2013
Thank you so much for the great review. We are glad that you enjoyed your stay and found it quiet as well as the ideal location for downtown Lake Geneva. We look forward to your next visit !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crete, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 8, 2013

Just got back from three nights at the Mill Creek Hotel and had to write as soon as I got in! This small property exceeded every expectation I had--current reviews and photos on tripadvisor got me to go there, and those reviews still aren't good enough! There are a lot of properties to choose from in Lake Geneva--and they pale compared to this all-suite hotel. The rooms are actually like condos--NOT typical hotel rooms. There are four types of room from "bronze" to "platinum"; we stayed in a "gold" room (third highest level) so i can only speak to that experience.

The lobby of the hotel isn't much--and it's deceiving. It's small, with a simple window to register at just across from a tiny sitting area....but when you enter your room, it's unreal! The door leads into a fully supplied kitchenette with a full stove top, microwave, toaster, blender, dishwasher, dishes, glasses, flatware, refrigerator--everything you could want, right down to a cutting board and ice maker in the freezer!

The bathroom is HUGE, and the whirlpool bath is GIGANTIC! Biggest I've ever seen in a "hotel" bathroom. Amenities include everything from bathrobes, to mineral salts for the whirlpool,, right down tot he Q-tips! A dining room table for flour is next to a small writing desk, and that leads into your living room area with a couch, chair, fireplace, TV, VCR, DVD, and the most powerful A/C - heater unit I've ever seen in a hotel! A big separate bedroom had a king bed in our room (others have two queens) and it was without question the most comfortable firm bed I've ever experienced in a hotel. there was also a full chest of drawers, an additional A/C - heating system, a big closet, ironing board, iron, umbrella--they've forgotten NOTHING!!! Each unit also includes a small patio and chairs--ours looked over the a creek and entrance to nature center; just beautiful! The provided wi-fi worked just great with my tablet; there were three phones throughout the apartment. While this appears to be a "condo", daily housekeeping is provided just like a standard hotel property.

The location of the property is the best--right downtown with free parking under the hotel, just steps away from dining, shopping, the beach, boat tours--everything downtown Geneva has to offer. We didn't have to drive anywhere! A small pool, hot tub, workout room, and deck are available on the main floor. If you stay on the nature preserve side of the hotel, you'll love seeing the endless variety of birds swooping by your room--many nest in the open underground garage--it's so cool!!! There was only a minimal view of the Lake from our patio. Was disappointed....for about 30 seconds...and was then just delighted with the view and amenities we had.

There is no onsite restaurant, bar, shopping, etc., and some kids may not find it the "resort" experience they want. Too bad for them! Every guest I talked to on our visit LOVED that quiet and relaxed atmosphere. I met a couple that had just checked out of "The Cove", a big resort close to Mill Creek. The were miserable at the hordes of yelling children running through the hallways at all hours, and complained about the paper-thin walls there where very noise could be heard. Like us, they LOVED the experience they were having at the Creek. The staff is just awesome--what lovely and helpful people!

Can't say enough about this place, but obviously it will remain the only Lake Geneva lodging choice for us. I've never written a review for TripAdvisor before, but just felt compelled about sharing this experience. Trust it, go there, and experience so much more than any standard hotel room at a price that's remarkably inexpensive for what this place provides.

Room Tip: 3rd floor has the best views; ask for a nature preserve/ creek view!
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, September 23, 2013
Thank you so much for your fantastic review. We are so glad that your had a great stay.
We look forward to your next visit and hope it is very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

We realized when we booked at Mill Creek that it had been 8 years since we stayed there last. We honestly forgot how lovely it is! Beautiful suite, fantastic customer service, perfect location! We will definitely not wait another 8!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, September 12, 2013
Thanks for your kind words.
We look forward to your next visit and sincerely hope that it is very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mill Creek Hotel

Property: Mill Creek Hotel
Address: 123 Center St, Lake Geneva, WI 53147-2006
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mill Creek Hotel 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
The ideal location in the heart of downtown Lake Geneva, WI.Nestled near the magnificent lakefront, the many historic parks, and the prestigious Main Street, The Mill Creek Hotel offers overnight visitors to Lake Geneva the best of all possibilities.You may view the vastness of beautiful Geneva Lake. You will enjoy the peaceful Donian Wetland Nature Preserve, and you are within steps of Lake Geneva's prominent Main Street.Mill Creek is the only hotel in Lake Geneva situated in a beautiful wooded nature preserve in the heart of it all and only steps from all shopping, restaurants and beaches. ... more   less 
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Also Known As:
Mill Creek Lake Geneva
Hotel Mill Creek

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