My family (wife and two daughters, 7 and 5) and I just got back from Timber Ridge over Mother's Day weekend. It was the first time we stayed at Timber Ridge but not the first in Lake Geneva. Overall, I would say it was a very nice stay, and a good value when compared with other resorts in the area with indoor water parks.
We arrived right at 1 PM, which is when Timber Ridge lets you start to use the water park if checking in that day. To our surprise, the front desk not only gave us wristbands but also let us check into our room (4 PM is normal check-in time)! That was a big plus to start out.
Our room was great (all rooms there are suites). We opted for the one bedroom suite (the least expensive), which includes the separate bedroom, pull-out sofa, a small kitchen, fireplace, balcony, and 2-person whirlpool tub. I felt that the rate we paid for the room was very reasonable - not only less expensive than the base rooms at other indoor water parks in the area (e.g. Key Lime Cove), but also you get a lot more in the room.
After checking in, we went right to the indoor water park. The indoor water park is on the smaller side (when compared to Key Lime Cove or others in the Dells): there is a toddler/small kids area right in the front, an activity pool with basketball hoops and lily pads right behind it, a lazy river, two big slides (one tube and one body), and that's about it. The park was plenty big enough for all of us to have fun, though. (There's an outdoor section, too, which we didn't use because it was too cold.)
Parents with toddlers and/or kids who cannot swim: before you go in, I have to give you a heads-up: immediately adjacent and behind the toddler/small kids area are stairs to go to a larger (yellow) slide that goes into the activity pool (4-5 feet deep). Within 5 minutes of arriving, our 5 year old who had been playing in that area (and who can't swim well) ventured up those stairs, out of sight, and down that yellow slide. For a few seconds, my wife and I weren't sure where she went and then...we heard two loud whistles indicating that a lifeguard had to pull someone out of the water.
Ugh. Needless to say, we found out first-hand that the lifeguard staff is very professional (and friendly).
While I definitely take responsibility for losing sight of my child (which seemed like it was for less than a split second), I think the layout of the water park itself could (and should) be tweaked a little to better segregate the toddler/small kids area from the activity pool and prevent something like this from happening. That probably wasn't the first time something like that happened, and I'm sure it won't be the last.
One other heads-up: the particular cocktail of pool sanitizer they are using (chlorine? bromine?) is *really* strong. There were several people walking around the water park with noticeably red skin, and when I showered afterward, my skin stung like I had a pretty good sunburn.
We didn't eat at the restaurants, as we knew we had a kitchen in our room beforehand and brought some food with us. We did get Gino's East pizza delivered for dinner, though. :-)
Anyway, we did end up having a good time at Timber Ridge, and will definitely consider staying here again the next time we head up to Lake Geneva for a weekend.
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- Also Known As:
- Timber Ridge Lodge & Waterpark Hotel Lake Geneva
- Timber Ridge Hotel
- Timber Ridge Lake Geneva
- Timber Ridge Lodge And Waterpark
- Timber Ridge Lodge Lake Geneva