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“Very nice place”
Review of Geneva Inn

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Geneva Inn
Ranked #1 of 15 Hotels in Lake Geneva
Certificate of Excellence
Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very nice place”
Reviewed October 18, 2013

The hotel was very pleasant. The customer services agents were all friendly. The room was nice. The view was gorgeous. The bed was firm but not enough to bother me. The only problem I had was that the jacuzzi tub wasn't as clean as I would have liked. When I turned the jets on little hairs came out. Yuck! I know they weren't mine because you have to stand outside the jacuzzi in order to turn it on and so I hadn't gotten in yet. It's kind of put me off jacuzzi's for life I think. The other thing is that you if you actually like a hearty breakfast you have to order off the menu because the continental is just a fruits and pastries type of thing. But the restaurant food is good. Especially the dinner. Possibly one of my best meals ever. We overall enjoyed our stay there.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Magnolia-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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524 reviews from our community

Traveler rating
    300
    138
    47
    27
    12
See reviews for
85
333
12
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicago, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2013

My wife &I I spent Laborday Weekend celevrating her birthday at the Geneva Inn, Lake Geneva, Wisc. This was our first overnite stay at the Inn. We had eaten breakfast/brunch there before. I requested a lakeview site. The view was spectacular with a nice veranda to have relax on. The room was very clean, unique and a large tub for relaxation. Our package included Saturday nite dinner. I had a t-bone steah - med rare and my wife had lamb chops. Both were cooked to perfection. The Staff were very accommodating. Morning coffee is ready on each floor when you awake. I cannot wait to return for another weekend.

Room Tip: Lakeview is a must.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
1 Thank drgmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago,illinios
Level Contributor
110 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 18, 2013

Have stayed here a few times before It didn't let us down. Good service friendly staff. Beautiful view of the lake. Nice location. Breakfast was plentiful and good. We would definitely go back. A bit pricey.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank mangia007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

This is the 2nd time staying @ Geneva Inn. Nice place to stay, although I think it is way over priced for what you get.... I think they need to update their rooms as far as curtains & bedding..... Looking a little yellow & old. Continental breakfast was very nice. Location is nice for shopping & downtown... Staff was ok.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank Denise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlett, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 22, 2013

Lovely time in Lake Geneva. Room with a view of the lake and balcony is worth the upgrade. Very clean, quite room, toiletries provided from Crabtree and Evelyn. Pretty patio in back is a nice place to relax before dinner and have a glass of wine and appetizer. Boat rental walking distance. Close to the downtown area without being in the middle of congestion. There is a walking / hiking path that runs through the back of the property and runs around the lake through private properties. Make dinner reservations at the inn and watch the sunset from a window view table.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2013

Fabulous place to go relax I had a lovely view of the lake the staff was excellent. I put a picture of the lake view as my cover page on my FB. I would highly recommend it for RR. We were there for Venetian Night and were able to watch the fireworks fro the balcony of our room this too was great

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrogers400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 20, 2013

While the inn is very nice, it is not worth the expense. When we tried to check in (we were one hour early) we were met with a very rude desk clerk. That evening we ate at the restaurant I found a hair in my meal. I informed the waiter, who looked at me and said "Sorry" and walked off. He did not even offer to fix the problem. The breakfast staff were great and very helpful as were the housekeeping staff. As a note, I filled out the comment card last month, and have yet to hear from management.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CHMRSWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maia W, Manager at Geneva Inn, responded to this review, September 21, 2013
Thank you for your recent visit, and we appreciate your kind acknowledgement of our housekeeping and breakfast staff.
We are truly sorry to have disappointed you in other ways. We do our best to facilitate early check in if the room is ready and we are sorry that we did not give you the gracious reception that we aspire to offer each and every guest. Additionally, our dining room staff is expected to pay attention and respond to any guest concern and we are sorry that they did not respond appropriately to your complaint.
We have spoken with our front office and wait staff and reminded them that regardless of the situation we are to pay attention to guest comments and to remain kind and patient.
Over the years we have depended upon our guests to help us recognize our successes and address our shortfalls. We regret that we were not made aware of your concerns, as we did not receive a comment card. Please call at your convenience and ask to speak with a manager if there is anything else you would like to share, as guest satisfaction is very important to us and we hope you will give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Geneva Inn

Property: Geneva Inn
Address: N2009 S Lakeshore Dr, Lake Geneva, WI 53147-4377
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Geneva Inn 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
As the only Hotel and Restaurant located directly on the breathtaking shores of Geneva Lake, The Geneva Inn and The Geneva Inn Restaurant and Lounge offers unique features such as a private lake view patio for unforgettable outdoor events, two meeting rooms, great accommodations and first class dining. Free Parking, Free WiFi, Full Service Dining Room, and Saturday and Sunday Brunch. Boat Slips are free for diners, and for an additional charge for overnight guests. Bring your Boat and enjoy Geneva Lake! ... more   less 
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Also Known As:
Geneva Hotel Lake Geneva
Geneva Lake
Geneva Inn Lake Geneva

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