When we arrived to check-in, we were informed that the previous night there was a fire in one of their buildings. Needless to say the front desk staff was distracted. After getting checked in, we located our room. We noticed immediately that the place needs a facelight...it looked really seedy.
Our room was clean, but there was a HORRIBLE mildewy, wet basement smell. We were just going to open the patio door, but the ant problem out on the deck changed our mind. We had called twice to the front desk to complain...both times we were told they were full (no other rooms available), and they would come right away with some air freshner. Both times they never showed.
The only thing going for this place is the nice outdoor pool. The lifeguard at the slide was really nice and helped the kids. It was perfect for my toddler.
My recommendation is to spend your hard earned money on somewhere else. It is the dells, and there plenty of places to stay.
- Also Known As:
- Carousel Inn And Suites
- Carousel Hotel Lake Delton
- Carousel Hotel Wisconsin Dells
- Carousel Wisconsin Dells
- Carousel Inn & Suites Wisconsin/Lake Delton