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“Great customer service!”
Review of UNO Chicago Grill

UNO Chicago Grill
Ranked #6 of 28 Restaurants in Lake Delton
Certificate of Excellence
Cuisines: Italian, American, Bar, Pizza, Pub
More restaurant details
Restaurant details
Good for: Business meetings, Large groups, Kids, Families with children
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Free Wifi, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Schaumburg, Illinois
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great customer service!”
Reviewed January 19, 2014

We were on family trip to the Dells for our son's birthday and he asked cheese pizza for dinner. I read the great reviews and gave them a try. I ordered 4 different types of pizza including cheese. Once we got them to our room we noticed a sausage pizza instead of cheese. My son was not happy and not going to eat until he had his cheese pizza. I spoke UNO's manager Paul and he apologized and said the would deliver it free of charge and added a little something extra for our birthday boy.

Thanks to the great customer service of UNO's management our night was saved!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Riolove07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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383 reviews from our community

Visitor rating
    197
    118
    39
    13
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Waukegan
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Love their Pizza”
Reviewed January 4, 2014

I loved their pizza and my wife had the Chicken Spinaccholi that she raved about. The kids were very happy with their choices as well. Whenever we are in the Dells this place is on the list of preferred restaurants.

Visited August 2013
Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maloneymoni@yahoo.com
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Pretty Good on a Cold Night”
Reviewed December 29, 2013

We decided to order from UNO because it was -20 degrees and we were unimpressed with the hotels's restaurants. They delivered on time and the food was still nice and warm. The deep dish was really good. We also had their guacamole. I would try them again.

Visited December 2013
Helpful?
Thank Maloneymoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
103 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Good pizza”
Reviewed December 28, 2013 via mobile

UNOs is always good. It's never as good as the original in Chicago but still some of the best pizza around. We will defiantly be back.

Helpful?
Thank Jjuday30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Minnesota
Level Contributor
3 reviews
“Great food and even better service!”
Reviewed December 27, 2013

Great food! Waitstaff was wonderful. Managers are running a fantastic restaurant! Very impressed with their professionalism and customer service. The deep dish pizza and wedge salad is awesome. Try the deep dish warm chocolate chip cookie for dessert!

Visited December 2013
Helpful?
Thank Charmed1179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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