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“Absolute crap”

Tom's Burned Down Cafe
Ranked #2 of 14 Restaurants in La Pointe
Certificate of Excellence
Cuisines: Bar
Restaurant details
Reviewed April 20, 2014 via mobile

How anyone can have anything positive to say about this place is a complete mystery to me. It literally is like going to a dumpster with a tarp flung over it. The drinks could not be made more poorly, warm, and are over priced even for that area. The worst part by far is the staff. So rude, disrespectful and belittling! Stay far far away!

7  Thank Mwieloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (105)
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102 - 105 of 105 reviews

Reviewed March 28, 2014

We came, we drank, we enjoyed. We looked across the street and saw you could rent bikes. We left for 2 hours, and came right back. Biking makes you thirsty.

We got back just in time for a huge monsoon to sweep through. This place is outside. Nothing stops, they just pull the tarps up that kept us about 60% dry, and they carry on. People still run to the bar for more booze, and you're just crammed close together. A great way to make some new friends.

1  Thank Chigirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

This summer we visited Tom's as a part of a romantic getaway to the quaint, quiet, and peaceful Apostle Islands. We took the ferry to Madeline Island and then took a beautiful bike ride to Big Bay State Park along the shore and through the woods to spend an afternoon on the beach. After a tranquil, relaxing several hours on the beach we rode back to La Point and decided to go to Tom's for an afternoon delight. This is where the tranquility and peace was checked at the door.

We experienced blatent profiling from the employees, choosing to serve locals (ie hippie folk) before visitors like us, whose tourism dollars keep them employed and supply their means to purchase whatever narcotic it is that every local seemed to be on up here. It became quite irritating waiting to order a beer for 10-15 minutes while locals were greeted by their friends working the bar and then ushered behind the bar to take shots- free of charge of course.

The customer service was anything but. We also experienced the same treatment noted in the previous review, there was a Saturday night band playing and after patiently aquiring beers at the server's leisure over several hours, where demanded to pay a $10 cover fee to remain on premise while a band played sub-par music. You guessed it, locals were not forced to pay this duty. We decided not to pay the tax collectors for more hours of awful service, and were forced to leave with our previously purchased bar food (which also took a ridiculously long time) and ate on the curb. Yes, literally kicked to the curb by Tom's Burnt down tavern.

For a place that looked like a fun-loving, accepting, island bar atmosphere from the outside ended up totally disappointing. We left on the next available ferry with other visitors who had similar experiences at Tom's house of horors. We will not be back and would highly recomend skipping Tom's.

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8  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

I now know why Tom's bar burnt down in the first place. Quite frankly, it would have been best if the bar would have remained a heaping pile of charred wood and ash.

My visit to Tom's establishment started out hopeful. My wife and I arrived at Tom's a little after 5:00pm with two other couples we were vacationing with. We were told that there would be live music at 8:00pm, so we came early to reserve a place to sit and watch the music. We stayed and had several drinks over the next hour and a half. At roughly 6:30 we ordered two pizzas. The pizzas were 12", frozen, cooked in a pizza oven behind the bar, and were $15 each. This is a fairly steep price for frozen pizza, but we were hungry and didn't want to give up our spot. An hour and a half later, after several inquiries to the status of our pizza, we are still without food and quite hungry. At this time, a bra-less 50 year old woman (who in my opinion could have used the support) approached us and demanded a $10 cover per person for the band. We did not want to pay $10 for a random, unknown band whose members ranged in age from 25-70. We said as soon as we received our pizza and finished eating we would leave.

This was not acceptable to the Bra-less Maiden. She said either we pay the cover, or we would receive our pizza in to-go boxes and have to eat it elsewhere. I was stunned. We had been spending money at the bar for three hours and we were not even given the courtesy of eating our overpriced frozen pizza at our table. We requested our money back for the pizzas and agreed to leave. This was also not acceptable! A talk with the owner, Tom, proved useless. His response was, "You are lucky to be able to see a $30 band for $10. You can eat your pizza across the street if you don't want to pay." Ironically enough, Tom's bar cups read, "The customer is always right." Maybe be cant read?

With no options left, we left the elderly hippy party with our pizzas in to-go boxes. Two hours from the time of order, we finished our pizzas and headed for the pier. At the pier we encountered roughly a dozen other people who were given the boot for refusing to pay the cover. One group said they had been there since 2:00pm! But of course, no locals were required to pay.

Dont give your money to Tom. Your options are limited on Madeline Island, but if you have the choice to either buy a six pack and drink it in an alley behind a dumpster with the mice, or spend your time at Toms, the former is no doubt the better option.

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17  Thank DanelskiBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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