This restaurant is getting four stars from me because the Reuben I had there was one of the best I've eaten (the fries were okay). However, I was very disappointed with the service. There were a lot of younger people working there and it didn't seem like there were any older, experienced servers there at the time. I went in to tell the hostess I would be sitting outside, and she brought me menus. I sat there for five minutes and not a single server acknowledged me nor asked me if I would like anything to drink. The person I was waiting for arrived, and we switched tables. I went inside to use the restroom (and ask where our server was), at which point the hostess approached me to say that she had seen we switched tables. Great, I thought, finally we'll get some service...but we waited at least five more minutes before our server finally came. We were his first official table, so I'm willing to forgive any imperfections on his part (he was fine once he actually came to our table), but allowing guests to sit for more than ten minutes without being acknowledged or getting them drinks is unacceptable (even if it were busy, which it wasn't). Like I said, the food was great, but the service was a real downer for me.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.