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“Better than expected”

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Holiday Inn Hotel & Suites La Crosse
Ranked #13 of 20 Hotels in La Crosse
Reviewed September 25, 2007

Had a gift certificate for a 1 night stay and a sightseeing boat tour on the island girl boat. We were able to check in around 3 after the sightseeing boat tour. The hotel seemed very busy w/ wedding parties and other groups but didn't see or hear much of them. The staff was very friendly and helpful w/ dinner suggestions and the like. PArking in the ramp is not the best but when the hotel's lot has about only 16-20 spaces what can you do. Our room was clean, very updated and surprisingly quiet for a second floor room near the alley and street. I love the location and will stay here again

Stayed: September 2007
1  Thank deuceDePereWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 - 260 of 268 reviews

Reviewed August 11, 2007

After reading a few reviews about this hotel, I was a little concerned about what to expect as downtown hotels sometimes are not to the highest standards. However, we found the hotel to be fantastic. The location is great, near the river and some very good dining opportunities. The facility was in great condition; the rooms very nice and well furnished. We had dinner in Ebenezer's at the hotel and found that to be very good. The staff was very friendly, helpful, and professional. Yes, we paid $3.00 for parking. Having recently been in Alexandria, VA and paid $16.00 per night to park, I had no problem paying $3.00. This hotel will be my base for future trips to La Crosse.

Stayed: August 2007
2  Thank MNRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2007

I have stayed at this hotel twice now and have had no problems. I was nervous reading some of the other reviews but I have had great service from the young (20s) staff. The public areas are showing some wear but the rooms are clean. There is a small pool and whirlpool but no sauna. The bar and restaurant look great! Probably the thing I enjoy the most about this hotel is it's location in historic downtown La Crosse. All around the hotel are renovated buildings with shops,bars, restaurants, coffee shops, ice cream parlors, etc. There is a nice riverside park a few blocks away also. Just a real nice area for strolling day or night! The nearby Radisson looks dated.

  • Stayed: July 2007, traveled solo
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1  Thank 2,618,010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2007

The stay at Holiday Inn was nothing spectacular but ok. The rooms were clean and seemed updated. The beds were soft and plenty of pillows. It did look like they needed a fresh coat of paint for the doors and walls in the hallway. The staff was friendly enough and accomodating when we had requests. You'll have to pay $3 for parking in the attached ramp if there is no room in their tiny lot by the entrance. My husband and I shared a room with my brother and his wife. The hotel staff said that they normally only give out 1 parking permit per room, but they so kindly "accommodated" us with another permit (for another $3) so we could park too. How nice of them?!

The location of the hotel was prime for us since we had a wedding to go to on the river and enjoyed the night life downtown afterwards.

  • Stayed: June 2007, traveled as a couple
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1  Thank Samicogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2007

The first time I stayed here, I was generally satisfied as the service was adequate. Nobody went out of their way but the staff was somewhat accommodating. I am staying here right now and it appears they are too busy and full to care. First, I was placed in a smoking room even though I requested a non-smoking room. After choking for a couple of minutes, I requested a non-smoking room and that wish was granted. My new room can barely hold an internet connection unless I stand right next to the entrance door. The lady at the front desk said they were aware that their so-called "free" in-room internet service did not work too well in some of the rooms as the router is too close. Hummm? Anyway, they couldn't really guarantee me a room for my entire stay if I decided to move to another room as they were already overbooked for Thursday (routine to sell more rooms than they have according to the front desk lady.)
It seems that once the allure of good customer service is gone, it is at that point you begin to notice all of the other shortcomings within the hotel - worn out carpeting, wallpaper peeling off the walls, generall disrepair. My advice. You can do much better at the Hampton in Onalaska. It is cheaper, fresher and the staff is much more friendly, courteous and professional. To top it off, their free internet service works and they offer free breakfast. As a frequent business traveler to La Crosse, there are fortunately a lot of good choices. Staying at this Holiday Inn would probably not be a smart decision.

  • Stayed: June 2007, traveled on business
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5  Thank Tbone85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2007

Great hotel! I'v stayed at the Radisson across the street serveral times and much prefer the Holiday Inn, rates are much better and the staff is friendly, "real" and helpfull. Renovated rooms, Jean at hotel bar is excellent. Hotel food / service is really good for a hotel restaurant. Easy and safe walk to area nightlife.

Stayed: May 2007
Thank loveagoodtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2006

We stayed here this summer. The room was actually wet. There was so much dampness that I relished being able to leave so that I could feel dry again. There needs to be updates made to this hotel. The service was fine, but the entire hotel was smokey and damp.

  • Stayed: August 2006, traveled with family
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2  Thank phoebecate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites La Crosse

Address: 200 Pearl St, La Crosse, WI 54601
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 20 Hotels in La Crosse
Price Range: $93 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites La Crosse 3*
Number of rooms: 114
Official Description (provided by the hotel):
Welcome to The Holiday Inn Hotel & Suites - LaCrosse. We are proud to offer a non-smoking environment in all our guest rooms. A great night's sleep is ensured on our new Simmons Plush Beautyrest World Class mattresses in our NEWLY RENOVATED hotel. The Holiday Inn Hotel & Suites is located 1 block east of the Mississippi River, in the heart of historic downtown La Crosse. The Holiday Inn Hotel & Suites has 114 rooms with free high-speed wireless Internet access, and 27 inch TVs with over 70 cable channels. The Holiday Inn Hotel & Suites - LaCrosse, offers its guests an indoor pool, over-sized whirlpool, fitness center, guest laundry service, and complimentary shuttle service to and from transportation centers & clinics. The hotel also has a lobby business center with wireless Internet access, PC, printer and FAX machine, as well as a 500 sq. ft. meeting room located just off the hotel lobby. Burger Fusion is the Holiday Inn Hotel & Suites' unique restaurant and lounge; open for breakfast, lunch & dinner, Burger Fusion features gourmet burgers & grilled cheese, as well as shakes. The La Crosse Convention Center directly across the street offers a connecting skywalk. Major medical centers & colleges, Trane Co., City Brewery & our own Oktoberfest, make La Crosse a great destination. ... more   less 
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Also Known As:
Holiday Inn La Crosse Hotel La Crosse
La Crosse Holiday Inn

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