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“Great service but poor facilities” 3 of 5 stars
Review of Days Inn La Crosse Conference Center

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Days Inn La Crosse Conference Center
Ranked #11 of 20 Hotels in La Crosse
Wisconsin
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great service but poor facilities”
3 of 5 stars Reviewed February 4, 2013

This hotel has potential in that the staff was very service oriented and friendly. However, the hotel infrastructure badly needs updating. Our room was less than clean, and had a punch hole in the drywall. Towels were thread bare and scratchy. I do have to say that they did have comfortable beds. Although the rooms and dining area were at adequate temperature, hallways were so cold, that a jacket was needed to go outside the room. The hotel was a good value and the breakfast was ok. Probably would not choose to go back.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mommydanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cassell, General Manager at Days Inn La Crosse Conference Center, responded to this review, April 2, 2013
Thank you for taking the time to post your comments. I value these as it gives me a fresh perspective to issues experienced by our guest. Since you stayed we have been able to fix some of the things you told us about. We have bought and installed door sweeps on the doors that were letting the cold air into the hallways. Also we just changed leadership in our Housekeeping department and have new a new training program in place. There are many more initiatives taking place at the Days Inn to improve our facilities and hope you will give us another try when traveling in the La Crosse area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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612 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Marathon, WI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 1, 2013

We as well checked in last Friday, January 25th, no hot water Saturday morning. Dirty looking fixtures, 1/2 the light bulbs in the room were burned out, and the room was very warm when we checked in. The breakfast was ok, same thing both mornings, french toast sticks, biscuits and gravy, cereal, and toast. A little more variety would be more appealing.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these La Crosse hotels

MARATHON
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 31, 2013

I checked in on Friday. Saturday morning there was no hot water by 7 am. It was cold. The fan in the bathroom didn't work. The fan timer wouldn't shut off by itself as timers do. The vent in bathroom was very dirty, looked to me like black mold. When I turned the faucet on, brown water came out. I ran the water for a while to get clear water.
The room was very warm when we checked in.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Karla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
1 review
5 of 5 stars Reviewed January 28, 2013

Nice staff. Very accomodating during weather cancellation. Airport shuttle convenient. Thanks for your help!

I was on travel for the military and my flight was cancelled. They helped make a bad situation better.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 25, 2013

I recently stayed here on a business trip for five days. From the moment I walked in the staff had smiles and could not of been any kinder. The rooms are spacious and clean along with the indoor heated pool. The bar and restaurant had a pleasant feeling to it. Maybe it was the stone fireplace in the center with six flat screen televisions. I got to know a few of the staff such as Nikki, Cindy and Michelle. They were very kind and personable . The food in the hotel was delicious and fresh . Although it was very cold outside I still ventured to the City of La Crosse, which is only a few miles away with great nightlife and wonderful restaurants. I have stayed in hundreds of hotels across the country and this one had the best staff . When I return in the future, this hotel is the only choice . Thanks for making it feel like home .

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Cassell, General Manager at Days Inn La Crosse Conference Center, responded to this review, March 13, 2013
I am so glad you had a great stay. Thank you for making your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn La Crosse Conference Center

Property: Days Inn La Crosse Conference Center
Address: 101 Sky Harbour Dr, I-90 & Airport Exit #2, La Crosse, WI 54603-1361
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn La Crosse Conference Center 2.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Days Inn La Crosse Conference Center offers the area's largest heated indoor swimming pool and relaxing jacuzzi spa. We provide a free continental breakfast with hot items, and complimentary Wi-fi. Our restaurant, Heroes Bar & Grill offers casual American cuisine and dinner entrees as well as homemade pizza. With over 5,000 square feet of meeting and banquet space we can accommodate meetings, banquets, and weddings for up to 300 guests providing food & beverage with our onsite catering department and event specialist. The Days Inn offers the amenities of a full service hotel with the economic pricing you have come to expect from a Days Inn, offering Wyndham Rewards. Located right off I90 at Exit 2. ... more   less 
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Also Known As:
Days Hotel And Conference Center La Crosse
Days Inn La Crosse
La Crosse Days Inn

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