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“Great Place for Team Events!”

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Americas Best Value Inn La Crosse
Ranked #20 of 20 Hotels in La Crosse
Reviewed September 19, 2011

I had stayed at the America's Best Value Inn because my son's hockey team had a tournament in Onalaska. The entire team was actually there since we had made a group reservation, and we were very impressed. The lobby and breakfast room are very spacious which came in handy when the entire team wanted to get together to head over to the rink. They also have a large meeting room that we used for a reasonable price so that we could all have our celebratory pizza after the boys had won! We had about 16 boys running around acting like maniacs, and the staff was VERY patient with them. Not once did they get aggravated, or lose their patients which is really impressive when dealing with 12-year-old boys! Our rooms were spacious and clean, and they also have a guest laundry area! The team had a great weekend at the America's Best Value Inn!

  • Stayed: July 2011, traveled with family
    • Value
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Thank Aisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 - 115 of 126 reviews

Reviewed September 8, 2011

The dirtiest hotel I have been to. Only stopped because our camping trip got rained out. We slept with our clothes on!

  • Stayed: September 2011, traveled with family
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Thank heather b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Lisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2011

This is one of those hotels that you end up in at 10 or 11 at night when you don't have a reservation and everything else is booked up. The kind of place you pay your money and take your chance...
Just take what you need to go to bed and get up with in the morning, brush your teeth and head on down the road. And just tell yourself, it was better than sleeping in your car-unless you have a really nice car with heated leather seats etc.

  • Stayed: August 2011, traveled on business
    • Value
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2  Thank digger-ace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2011

We stayed in this property 3 days and we loved it. Our kids felt very safe and welcome, loved the breakfast in the morning with waffles and fruits. Room had a nice home furniture and tv chairs ,outdated but for the price that we got we really didn't mind. Very helpful staff ,having family in La Cross , we will be back for sure.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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Thank kristinap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Thank you so much for taking the time to leave a positive review.
I am so happy to hear that you enjoyed your stay and that you and your family felt safe and welcome!
Our staff tries very hard to keep our guest satisfied. We look forward to having your business again in the near future!

Take care!
Sincerely,
Lisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2011

My 3 day stay was terrible The room was very dirty bathtub was black on the bottom the drain was slow ,while showering you stood in your own dirty water yuck towels were stained bedspread had bun holes as well as the sheets! very little heat thermostat needed to be set @80 for some warmth. The electronic plastic keys did not work properly had to go to the front desk daily for new keys everyday breakfast was not worth your time you would be better off going next door to the gas station next door for coffee and a donuts I came home from my trip only to find out I was charged twice for my stay called the hotel and was told to call back another time. I have to say the manager did contact me and offered to comp me$ 50,00 off of my bill of 181.00 for 3 nights Pay the extra 20 bucks and stay someplace else Note I haven't seen any 50.00 credit to my account as of yet nor has the extra 181.00 charge been taken off of my bank statement !

  • Stayed: May 2011, traveled with family
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1  Thank cleaninglady11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2011

The staff has always been friendly, but in the past the rooms haven't been as clean as I would like to see them. I have seen a huge difference in the last month with the cleaniness of their rooms and the front desk staff talked about more improvements that are planned for the next several months. Great stay and great price!

  • Stayed: March 2011, traveled on business
    • Value
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Thank frequentflyer2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Dear Guest,

Thank you for taking the time to share your feedback. We always are trying to improve the experience that guest have when they stay with us and we will continue to do so.

We hope to welcome you back to our hotel very soon!
Sincerely,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2010

I stayed at the La Crosse America’s Best on 8-6-2010 and 8-7-2010, in room 211. I has very displeased with the hotel for a number of reasons.

Apparently, the room hadn’t been used in some time, which was evident by the thick coating of dust accumulated on the night stand and headboards. I left a message for the staff by writing it in dust. There were no chairs in the room, no clock, no clock radio so I could set an alarm, and the phone, which was actually from the 1970's, was not in working order. I had a little dog with me, and she found some very stale and moldy bread on the floor from a previous tenant. Checking further to rid the floor of future dog snacks, I was appalled at the amount of debris along the floorboards. The lighting was very bad, electrical sockets overloaded, and only one of the bedside lights had a bulb in it. Lastly, the deadbolt was inoperable! I realize this is a budget property, and that is why the beds and pillows were so substandard, but it is the safety and cleanliness issue which I find unacceptable, at any price. I have never left a hotel cleaner than when I found it until Sunday morning, when I couldn’t get out of there fast enough.

  • Stayed: August 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank EquusMassage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divna M, Manager at Americas Best Value Inn La Crosse, responded to this reviewResponded August 19, 2016

Dear guest,

I'm so sorry your stay was not as expected.
We have changed quite a bit since you have been here and I hope that you consider giving us another chance.
Thank you for your review!

Sincerely,
Lisa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn La Crosse

Address: 2622 Rose St, La Crosse, WI 54603-1616
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #20 of 20 Hotels in La Crosse
Price Range: $46 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn La Crosse 2*
Number of rooms: 108
Official Description (provided by the hotel):
2 Story interior corridor property. FREE guest breakfast. FREE wi-fi. FREE truck, bus, car parking. Fitness Center. Meeting Room. Guest Laundry. Pet friendly (charge). Near UW-La Crosse and Western Technical College. Near Onalaska OmniCenter. I-94 exit 3. Restaurants nearby. Gas and diesel nearby. FEMA = WI 5181. Three miles from downtown La Crosse. All rooms non-smoking (2010 State law). ... more   less 
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Also Known As:
Americas Best Value Inn La Crosse Hotel La Crosse

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