We decided to stay at this hotel at the last minute. As Gold Points Plus members, we had a earned a free night that we decided to use to treat ourselves. The Radisson has a reputation for being one of the top hotels in the area. How it earned that reputation, I do not know! The room was clean, but the glassware provided was spotted and did not appear clean. The furniture is old and looking quite beaten up. The door looked like someone had tried to break in.The rooms are quite small and the selection of channels to watch is the absolute most basic cable possible, with several not coming in clearly. The beds in our room were Sleep Number beds that unfortunately did not work. One of the beds wouldn't adjust at all so I slept with a hard lump in the middle of my back all night. The other bed would only adjust a little bit, so my son woke up with a sore back and hips from the deep depression in the bed. The heat in the room would not adjust below 72 degrees. We called down to the front desk and we're told we should turn it off, the turn it back on. We tried that, waited a bit, but no difference. We checked the vent and you could see the filter or vent was full of dust. We again called downstairs and were told what she meant was to turn it off and leave it off. When I asked about having air flow in the room, we were offered a fan. About 20 minutes later, the fan arrived. Since it was the end of February and about 2 degrees outside, I really didn't want to open a window but we had to. Even then, with the window open and the fan blowing, the room remained too warm to sleep well. I can honestly say after staying at hotels all over the country, it was one of the worst night's sleeps we have ever had. Other downsides were the people next door talking loudly at 6 a.m. and not stopping until we checked out at 10:00. Upon checkout, we were greeted by "Checking out?", "Oh, you stayed free?" (in disgust), "Here's your parking token." No pleasant greeting, questions about our stay, thank you, come again, anything! What a waste of an evening!!!!! This was no treat! I would have rather stayed home and watched reruns!
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- Also Known As:
- Radisson La Crosse
- La Crosse Radisson