We had two rooms and the review is based on what we experienced with one of these rooms. We made a late decision to change destinations for the night we stayed in La Crosse. Did not book ahead but had looked up the motel on TripAdvisor. On arrival asked the young fellow on the desk what was the best deal that he could do for two rooms. He quoted a figure and started getting my details. I then asked about AAA rates and he said - oh that will give you a discount. I would think that there could have been effort on his part to ask about this when I said what was the best rate. My wife and I shared one room and my sister in the other. Her room was obviously designed for improved accessibility and she was happy with it. Our room on the other hand had a rather unpleasant smell which we assumed was coming from the drains in the bathroom. I asked the attendant on the front desk if the water in the local area smelt and he responded no so gave me some air freshener to spray in our room. Later when my wife went to use the toilet she discovered that the toilet seat had not been fully cleaned. Then when I went to turn down the second bed for the night I discovered that all three pillows on the bed had long black hairs on the pillow cases. Called the front desk for new pillows and when these were brought I mentioned the state of the dirty toilet seat. The attendant said he would report that issue to the manager. On check out the next day there was no apology or offer of reduced rates for the state of our room. Breakfast was fine. Wi-fi access was good.
One other off-putting matter was the dirty ash trays on tables at each access point to the hotel - front area and door near the pool.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz and Hotels.com so you can book your Settle Inn & Suites La Crosse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Settle Inn La Crosse Hotel La Crosse
- Settle Hotel La Crosse
- Settle La Crosse