As many other reviewers have said, this is a very expensive spa, but remember it is the only one with a 5 star rating in Wisconsin. Customer service is what they are all about. You can save a little money by staying at their resort. Then you will have access to the spa without additional fee if you just want to use the pools and sauna. You can also check their webpage for specials ahead of time. When you pay, they include a gratuity, and you pay before any service you get. And if you book 2 services, you won't pay a spa use fee.
That being said- my daughter and I went here for a day trip. We booked massages and pedicures. Both were very good. The pedicure included hot stones between the toes and a foot masque- neither had I tried before but it was heavenly. This was a special so we got a reduced rate and coupons to use for goods at the Kohler shops at woodlake. In between services, we had the Sunday brunch at the American Club and a tour of the Kohler design center. Everything is close by.
There are snacks and drinks all over in the spa areas which I believe are spread over 3 floors. Be sure to check out the bathrooms in the spa! Remember this is KOHLER! Each was a little different and featured a unique sink or toilet. One even had a fancy remote control which allowed blow drying your bottom, a bidet, back lit toilet, and more. So much fun. We had a great day!
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