My MIL, SIL, and I came here to celebrate my MIL's 60th birthday. The staff did a wonderful job acknowledging the special occasion at every opportunity. This included a small birthday gift for her at the spa as well as complimentary champagne in our room. We were greeted by name whenever possible and the staff bordered on overly solicitous at times. Sometimes this can feel stuffy to me but for the occasion we were celebrating, it worked. The room and bathroom was large enough that the three of us never felt on top of each other. Housekeeping was quick to answer any request.
My biggest gripe with this hotel is that we had to travel through two extremely cold glass corridors to reach our room. It felt like we were practically outdoors. Also the underground tunnel connecting the hotel to the spa involved going through an unheated parking garage. Little details like this made it feel less luxurious at times.
- Official Description (provided by the hotel):
- The American Club is a Forbes Five-Star Resort Hotel and the Midwest’s only AAA Five Diamond Resort Hotel providing unique, luxurious decor that with a singular quality experience room by room. ... more less
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- Also Known As:
- The American Club Hotel Kohler
- American Hotel Kohler
- The American Hotel
- American Club Wisconsin
- American Kohler
- American Club In Kohler Wi
- American Club Kohler Wi
- The American Club Kohler, Wisconsin