Was looking forward to staying here and was very disappointed from the moment we checked in. Randy wasn't very friendly or personable. We tried to strike up a conversation and got a look like we were talking a foreign language. After we were given our key, never told we're our room was located or anything about the continental breakfast was or times. Only told about how great their pizza was in the bar. We had others plans for dinner since we were celebrating a late Anniversary. So we go to find our room no numbers to direct you on which way to go but did find our room. Thought it was change that all the rooms had there doors open. Apparently they don't clean the used rooms after someone stayed there. Quite a few with used beds. Still that way when we left the next morning. Our room was right above the bar, out of all the deluxe rooms they have and looking like 2 maybe 3 others staying there you'd think they would put you in another room. No so we got to hear the loud jukebox and very bad karaoke until about midnight. It was so loud it over powered the Tv we had on. As far as the room, it was comfortable minus the pillows, way to flat for my liking. Jacuzzi would never use. Doesn't look like the jets were ever cleaned full of black mold. Because they state they have toiletries I didn't bring shampoo/conditioner. Good thing my husband did otherwise I'd be using bar soap, they put lotion on the tub instead of shampoo. Hairdryer they have really needs to be updated the little air that comes out takes you forever to dry your hair. We stayed here 11 years ago when it was The Karsten Inn and had the German restaurant and really enjoyed our stay then. Accommodations were better and the owners more friendlier. Probably won't be coming back to stay here again. A lot of other places that charge you less and have better service.
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- Also Known As:
- Kewaunee Hotel Kewaunee