Yes, this was the one word my daughter cried out as we unfolded the pull out bed to find a fully multiple stained mattress. It was seriously gross. Needless to say, my wife graciously slept on the couch so that my daughter wouldn't have to.
Upon checking in I was asked for ID and a credit card. After handing the front desk attendant the ID and credit card I asked if we could get a third floor room as we have young kids and we wanted a quiet room. She then decided to lecture me on how I should tell her this prior to handing her my credit card. I responded with "sorry to inconvenience you." She then went on to reach over the counter and massage the top of my 4 year olds head, creepy!!!
The room has maple space and besides the mattress seemed fairly clean. The bathroom light broke so we could not see.
Now to the pool . . . The pool is super cloudy and doesn't seem to be regulated almost like there is too much chlorine. We did not let our kids swim in fear of this. There is also a massive humidity problem as the door way is rusting in the pool area, the dry wall is cracking etc. the fitness center is under renovation and was closes; although I called prior to our trip to ask about the fitness center and this was not mentioned. Perhaps with the renovation this will be taken care of.
Some positives, the breakfast was solid and the remaining staff wee friendly. In summary, spacious but not well maintained. We cancelled our second evening and stayed at the Holiday Inn for 20 dollars more. Brand new hotel, great pool and fitness center with flat screens and in a better location. Worth every penny.
- Official Description (provided by the hotel):
- Newly Renovated Hotel located in Kenosha, Wisconsin. Full Renovation Completed in 2014. (Worth Over Half a Million Dollars) Great Breakfast Served every morning with eggs, hot waffles and lots of other choices including yogurt and fresh fruit. Hotel has a indoor pool, hot tub and elevator. We have all suite rooms with kitchenettes as well. ... more less
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- Also Known As:
- Comfort Suites Kenosha Hotel Kenosha