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“Just OK”

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Wyndham Garden Kenosha Harborside
Ranked #5 of 8 Hotels in Kenosha
O'Fallon, Missouri
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Just OK”
Reviewed July 9, 2012

We arrived early and asked for early check in and that was not available which is fine. We were given a ground floor room after requesting an upper level room. We were told the upper level rooms were all booked up even though later in the evening curtains were still drawn and lights were not on in these rooms. This was on a Monday. The room was clean except for the windows which overlooked the harbor. That was disappointing. The pool was very small. The rooms were ok just need some updating.

Room Tip: I would request an upper level room when booking to get a better view.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank jmbbjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, July 10, 2012
The hotel is currently in the process of preventive maintenance on the higher floors, we are also updating the wireless Internet for better coverage to the hotel. I apologize for the inconvenience of the lower floor, and if you return I would be glad to personally assist you with your reservations. Thank you!
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Coon Rapids, MN
Level Contributor
164 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed May 29, 2012

My pet peeve: A/C where fan doesn't stay on between cooling cycles, also long cooling cycle overcools then long OFF period and room gets warm and stuffy. Office and Breakfast area in front built as addition to original building and floors don't line up, so you take 1/2 flight of stairs to get to breakfast or else two separate elevators (the 3rd floors line up). Review would be only 3 stars if rate for marina view was higher than $100-$110.
We had an 'oversize' room which had a nice sitting area (two easy chairs) aside of bed. Ask for room on a higher floor; our room was on the ground floor and you saw cars in the parking lot and heard people coming and going. In addition, there was background noise from the laundry area into the evening (whine of the dryer motor).
That being said, the room was nice with a pleasant view of the marina. Breakfast also had a nice assortment, and there were several very good restaurants only 1-2 blocks away, namely Villa D'Carlo and Boat House Pub. Note that a mini-frig is $6 per night; didn't ask about a microwave (there wasn't one in the room nor in the breakfast area). Also no 'Do Not Disturb' sign was provided and maid came to clean room even though we were checking out. Wi-fi was very slow at times.

Room Tip: request higher floor
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Coon_Rapids_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, July 5, 2012
I understand your frustration on the air conditioning units, we have about 3/4 of the hotel with new units, and will finish in August. With the renovation plans for the hotel it will make access to guests rooms easier and no more confusing stairs and elevators issues. The breakfast area now has a microwave for the guests to use, and we have make some changes to breakfast selections. Thank you for your business and your comments. We hope to see you again in the future.
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Montgomery, Illinois
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 28, 2012

We booked a room here after spending a day at the beach in Racine with my grandkids. We really enjoyed our harbor and lake view. The room was a nice size and clean. I only wish they had a frig in the room.

Room Tip: Ask for a lakeside room. DO NOT go to the Boathouse restaurant a few blocks away. Terrible, terrib...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnie897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, July 5, 2012
We are so glad you enjoyed your stay at my hotel. The hotel is in the process of renovation , planing for a late fall start on hotel guest rooms. Also, thank you for your feedback on the local restaurants. Always nice to here from the guests what to recommend. Thank you!
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San Diego
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 11, 2012

Just spent 3 days in my home town of Kenosha at the Best Western Harborside. This is the best hotel location in town. Spacious rooms with great views of the lake. Friendly staff, Tony the manager a real pro. Nice breakfast in the lobby and one can walk to many restaurants with in a block or two . Villa D Carlo right across the street , probably the best pizza in a town that's known for it's pizza. Great place to take clients for drinks or dinner . Friendly staff and every thing worked. (it's always nice when that happens)

Room Tip: Ask for "a room with a view"
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank victorleeSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, July 5, 2012
On behalf of the hotels entire team, I want to thank you for you kind words and your business. We hope to see you again in the future!
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Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 11, 2012

Chose a lakeside room for harbor views and could see Lake Michigan beyond--had problems with no towels in pool area but still an overall good experience--take a short drive across harbor bridge for miles of public lakeshore parks and beaches and easy walk to several restaurants

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UticaEdge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTonyCruz, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, April 13, 2012
Thank you for taking the time to post your comments about your stay at our hotel. Your feedback is vital for improving our staff training, hotel operations, and future guests satisfaction. Thank you for your business and have a great weekend!
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Chicago, IL
Level Contributor
89 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed April 9, 2012

We stayed at this hotel recently and enjoyed it. The location is great. There are several bars and restaurants in the immediate area, and the Harbor is lovely. Museums are only a few blocks away, as is the trolley. Our room was very clean and the bed was comfortable. The staff was very outgoing and friendly. Breakfast was mostly average, but did include Kringle (a local delicious pastry). The pool, while nice, was VERY shallow. (Be aware it's only three feet deep if that matters to you.) The only complaint I have is that room was sold as featuring a "Hillside View" and as you can see from my photo taken directly out of the room window, the view was certainly not a hillside. I didn't complain and give them a chance to fix it, because I wasn't really bothered by it, so I can't complain too much. Overall, a very positive stay.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Urban_Hillbillly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTonyCruz, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, April 13, 2012
I apologize for the misrepresented room type for your stay. Thank you for your comments, and I will make changes to our hotels room descriptions for future guest reservations. Currently we are in the process of renovating the hotel including a redesign of our pool area. Thank you for your business!
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Madison, Wisconsin
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed March 28, 2012

I typically avoid Best Westerns because I’ve had some bad experiences, and the reviews for this hotel weren’t particularly positive but I was tired of driving out to Pleasant Prairie to spend the night when working downtown so I finally caved and stayed here. I was very pleasantly surprised and wished I had stayed there earlier. As everyone else has said the location is great and it’s in walking distance to a number of restaurants and bars. The ability to simply walk across the street to get back to my room after drinking a few amazing beers at Captain Mike’s was greatly appreciated. I didn’t spend the extra $10 for a harbor view room and although it’s a nice view and it’s cool that it’s on the water it really wasn’t that scenic so I didn’t feel like I was missing out too much.

The hotel certainly isn’t the newest but I didn’t notice any real issues like ripped or stained carpet or marks on the walls. The hotel seemed clean and the rooms were decent sized. The pool and lobby area were very nice with lots of windows. Breakfast was better than most with a few extra hot items like bacon, breakfast burritos, and potatoes. The pastries and muffins were also of above average quality. All of the staff I met was very friendly. One last additional perk was that on Tues-Thur between 6-8 they have some cheese and crackers out and give you a free drink. Given the price and location this is a great hotel, and if you want to stay downtown you don’t really have any other options anyways.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ScubaBucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMTonyCruz, General Manager at Wyndham Garden Kenosha Harborside, responded to this review, March 30, 2012
From the hotel staff and management we want to Thank You for your business and kind remarks about our hotel. The new owners and management have been working hard to remodel, reshape and clean this hotel. It very rewarding to see our hard work is appreciated. Thank you again, and have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Kenosha Harborside

Property: Wyndham Garden Kenosha Harborside
Address: 5125 6th Ave, Kenosha, WI 53140-3403 (Formerly Harborside Inn & Kenosha Conference Center)
Phone Number:
Location: United States > Wisconsin > Kenosha
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Kenosha
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Garden Kenosha Harborside 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Our unique downtown Kenosha, Wisconsin hotel is ideally located on the beautiful shores of Lake Michigan between Milwaukee and Chicago. Harborside Inn and Kenosha Conference Center is ideal for family adventures, romantic getaways and business travels alike. Harborside Inn and Kenosha Conference Center is Kenosha's only lakefront hotel and is conveniently located to several Kenosha attractions and businesses ... more   less 
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Also Known As:
Best Western Harborside Inn And Kenosha Conference Center
Best Western Harborside Inn & Kenosha Hotel Kenosha
Best Western Kenosha
Kenosha Best Western

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