At 5:30 on a Sunday eve after traveling over 700 miles it was disappointing to find no one at the desk. After waiting approx. 10 minutes a woman asked if she could help us; when we stated we were here for a room, she said she couldn't help us with either check-in or check-out. She did not know where the desk person was. I used the restroom and it was a total disaster. Obviously the hotel had had some kind of group but no one had cleaned up. Toilets not flushed, paper all over the floor, sinks with no soap and dirty. When I returned to the front desk a young man was going behind the desk. He made no apology or explanation as to where he had been. We had used our priority points for our room or we would have left. Our room was not at all like other HIE we have stayed at. Our room had a connecting one and upon entering there was a strong smell of smoke. I called the front desk and was told it was a non smoking bldg, so I must be mistaken???? The linens at HIE are always top notch, but these had definitely seen better days. We travel through here at least twice a year and had never stayed so were looking forward to it. We would put this only as an average place for the price. The continental breakfast was good and a good assortment of food. Hopefully we just came on a bad night for happy staff...........
- Official Description (provided by the hotel):
- Welcome to the newly renovated Holiday Inn Express Janesville Conference Center, a 100% smoke-free facility conveniently located and highly visible at I-90 and Hwy 14E in Janesville, WI. The Holiday Inn Express & Janesville Conference Center features 142 newly renovated guest rooms, complimentary expanded Express Start Breakfast, complimentary parking, and a Guest Reception Monday-Thursday from 5:00pm to 6:30pm, featuring complimentary tap beer, soda, wine and popcorn. The Holiday Inn Express & Janesville Conference Center offers 15,000 square feet of combined meeting, exhibit, wedding and banquet space to accommodate groups of 10-1300 people. Our excellent meeting/conference services feature complete breakfast, lunch, dinner, and refreshment break options. Holiday Inn Express Janesville Conference Center has full service meeting planning professionals to assist you in all details and set up of your meeting, wedding, conference, or banquet event.The Holiday Inn Express Janesville Conference Center is conveniently close to these corporate locations: General Motors Assembly Plant, Simmons, Lemans, Blain Supply Corporate Headquarters, Thyssen Krupp, Seneca Foods, Lear Corporation and Hufcor. The hotel is located within 90 minutes of O'Hare Int'l Airport and 70 minutes from Milwaukee General Mitchell Airport. Corporate shuttle service is available to local companies. ... more less
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- Also Known As:
- Holiday Inn Express Janesville - i-90 And Us Highway 14 Hotel Janesville
- Holiday Inn Janesville
- Janesville Holiday Inn