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“Horrible Customer Service!!!”

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Holiday Inn Express Hudson-I-94
Ranked #4 of 8 Hotels in Hudson
Thunder Bay, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible Customer Service!!!”
Reviewed January 19, 2012

the front desk staff was so completely unaccommodating.....I asked for a few simple requests, was very rudely turned down. I will never stay there again!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neelysam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    71
    36
    11
    2
    4
See reviews for
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Onalaska, Wisconsin
Level 6 Contributor
199 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed January 8, 2012

I have stayed here over 75 times. The hotel is very clean and reasonable.
Nothing world class here but good value and clean.

Room Tip: Ask for a Suite upgrade
See more room tips
  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank RSTT3959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winter Haven, Florida
Level 6 Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 15, 2011

We stay for months on end away from home, in hotels, corporate apartments, Residential hotels. ...In it's class this is rated at the top of our hotel stays. Other Holiday Inn Express hotels should strive to be as good. Always clean, wonderful personnel. They go out of their way to please. Certainly the place we will stay if/when we return to the area.

Room Tip: Ask for a suite if you don't mind paying a bit more.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JLSW38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 2, 2011

Of all the properties in the Holiday Inn Express chain, this one rises to the top as the best of the best. Friday night check-in's can tax anyones patience. The staff at Hudson make it painless. Unique to this property is their "no parties" agreement. Anyone planning to party all night long should find other accommodations.

Fabulous staff. Quiet rooms. Great beds offering a peaceful nights sleep. This is THE place to stay while in Hudson, WI.

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank RomanceWriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Iowa
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 22, 2011

Booked in Hudson WI because the price was right for our budget. Turned out the location for a fall visit to the St. Croix valley could not have been better. This location is a short drive into Stillwater, St. Paul, and south along the Mississippi. The room was spacious, very clean, and the staff was very friendly. Good workout room. Good hot breadfast. Great experience with Holiday Inn again.

Although this hotel is off the interstate and set amid lots of box stores and chain restaurants, it's relatively quiet.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pesp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Level 6 Contributor
423 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed October 4, 2011

My husband and I stayed two nights and were very pleased with the quality of these rooms. We did ask for a suite with a jacuzzi which is larger than an average room. The bed was so comfortable and the linens were all so fresh and soft. We even got a treat at 7:00, ice cream was waiting for us in the lobby. There is an indoor pool which we did not use and looked clean. Overall, we would stay here again and were happy with our choice.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank lanzie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jcbexleyoh
Level 6 Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 1, 2011

This new property adjacent ti I-94 in Hudson, Wi has lovely, spacious rooms and the most comfortable beds...choice of firm or soft pillows, great easy chair and ottoman, nightlight in bath, better lighting than many hotels of this price and an excellent value.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jcbexleyoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hudson-I-94

Property: Holiday Inn Express Hudson-I-94
Address: 1200 Gateway Blvd, P.O. Box 719, Hudson, WI 54016-9705
Phone Number:
Location: United States > Wisconsin > Hudson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Hudson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hudson-I-94 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Hudson I-94 Hotel features an exercise room, wheelchair access, jacuzzi and living room suites, as well as connecting rooms. We are a 100% Smoke Free Hotel. Each guest room has 3 phones with 2 lines in each room. A voice mail message service is available as well as a work desk with data-port outlet. All rooms have in-room coffee makers, irons, and hairdryers. We now also provide high-speed wireless Internet access, as well as a business center, fully equipped for all your business needs! Visit Hudson, WI and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hudson-i-94 Hotel Hudson
Holiday Inn Hudson
Hudson Holiday Inn

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