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“Warning: BED BUGS!!!!!” 1 of 5 bubbles
Review of BEST WESTERN Green Bay Inn Conference Center

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BEST WESTERN Green Bay Inn Conference Center
Ranked #24 of 41 Hotels in Green Bay
Sheboygan, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Warning: BED BUGS!!!!!”
1 of 5 bubbles Reviewed December 4, 2010

12/3/2010-(check out date 12/4/2010) Room# 232 could not access free wifi or cable internet and was moved to:
Room #220 2 queen bed room.
After a night's stay I had removed a pillow from the bed we were NOT sleeping on and revealed a large Bed Bug. upon finding the bug, called the front desk of hotel to notify staff. Staff immediately sent a maintenance guy who collecedt the bug I had kept in a wrapper and confirmed it was a bed bug. Maintenance guy took headboards off of walls to reaveal more bugs. Manager was notified and told us leave the room imediately, packing in haste... Reimbursed for nights stay and ONLY(!!!) $25 for laundry.
Manager said that this was the only room with Bed bug, she figured a travel group had stayed there right after the Orkin Inspection.
Did report hotel on Bed Bug Registry


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  • Stayed December 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Traveling_Sara_And
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at BEST WESTERN Green Bay Inn Conference Center, responded to this review, September 24, 2011
Thank you for the review. We addressed the problem that very day and have since had no issues. I am terribly sorry that this happened to your during your stay but I hope that you will give another chance on your next visit to Green Bay. We have done a lot of upgrading and you will be pleasantly surprised on all the changes. Unfortunately every hotel has had this problem in the past but we have strived to be sure it doesn't happen again. We have contracted with an extermination company and they are making bi-weekly inspections. Again, thanks for the information and hope to see you soon.
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459 reviews from our community

Traveler rating
    156
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    51
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See reviews for
179
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
boston
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 22, 2010

This hotel was in a great location (very close to the stadium if that is what you are looking for)--being run by new management who seem to care greatly about the property and the experience of the staff. We arrived late after a very long drive from Canada and were offered a great king room and it far exceeded our expectations. The lobby is a bit outdated but I also saw numerous brand new mattresses being delivered during our short stay and have a feeling the new owners are working hard to update the rooms and linens.

I cannot say enough about how happy I was with the customer service at this hotel. The front desk helped me with copies and faxing several important documents during what could have easily become a stressful frenzy. The manager helped me out with this situation and was welcoming and asked several times how they could help. I would definitely recommend this hotel, especially if they continue to make renovations and improve upon the space.

Stayed September 2010, traveled as a couple
Helpful?
Thank BostonNy1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at BEST WESTERN Green Bay Inn Conference Center, responded to this review, September 24, 2011
Your wonderful comments have been passed on to the staff that made your stay pleasant and comfortable. Our staff and owners are working very hard to upgrade this hotel and make it the place to stay when visiting in Green Bay. When you come back to see us, there are many changes that have taken place and I am sure you will be happy with them. See you on your next visit to the Green Bay area.
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Eau Claire, Wisconsin
1 review
5 of 5 bubbles Reviewed September 12, 2010

Not only did they have fantastic rates for being so close to Lambeau Field, but the room was VERY clean, with a comfortable king size bed with the best pillows ever! There is a restaurant/bar in the hotel which we ate at and were both very pleased with the wait staff and the food. The best part of our trip were all of the people that worked there! They were so friendly and very funny! We can't wait to stay there next time we're in Green Bay for our business trips.

  • Stayed September 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jgeissler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at BEST WESTERN Green Bay Inn Conference Center, responded to this review, September 24, 2011
Thank you for your wonderful review. Every review helps us strive harder to make our property the best place to stay when visiting Green Bay.


Mary Garrison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed September 10, 2010

Arrived at this very classy and clean hotel, and was greeted with courteous, friendly service and professionalism. The hotel staff and management is great, and on top of everything. Fast, promp service. Room was clean, smelled great, clean linen, plenty of towels. Air conditioner/heater worked perfect.Beds were fine and comfortable. Showers never run out of hot water. Room service was great. Front desk staff was perfect, and handled any question promptly. And then there is the amenities. This hotel offers the Under Glass swimming area. The heated pool is absolutley clean and fresh, and chlorine level was perfect and unoticeable. There is a hot tub, and it was clean and perfect, and perfect after driving all day. Really relaxes you. The pool area has pool tables, fooseball, ping-pong,air-hockey,video games, and plenty of seating and tables, ice machines, and drinks. Hallway carpet is clean, housekeeping was courteous, and fast.Plenty of well-lit parking. The Hotel is close to everything in town. No hidden fees at check-out, with a smile and a "please hurry back"! The Smokehouse Restaraunt is adjoined, and very classy, clean. Food is delicious! Breakfast for hotel guests was delicious and filling.We WILL be staying there every time we visit Green Bay! My husband and I highly recomend this hotel. You can't go wrong here. And pricing is affordable for everyone! Make your reservations now!

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2fortravel44881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at BEST WESTERN Green Bay Inn Conference Center, responded to this review, September 24, 2011
Thank you for this great review. Every review helps us strive harder to make our property the best place in stay when visiting Green Bay.


Mary Garrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wisconsin
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed July 6, 2010

We booked a nice rate on priceline for this hotel. We chose it because it was half the price of Tundra Lodge and Tundra Lodge does not have a very large water park. When we checked the front desk offered to move us because there were rooms with pets/dogs staying near our original room. We were moved to pool view rooms which was great. The rooms are fine, nothing special, mostly clean. The pool area is great with table games and a game room. Its location was perfect for a visit to Lambeau Field and Bay Beach Amusement park. The rate includes a breakfast buffet which was very good - eggs, sausage, hash browns, toast/bagels, pancakes, cereal, and juice. This is our fourth stay here over the years and we love it.

  • Stayed July 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dmanwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirbyville, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed May 7, 2010

When we checked into our room it took front desk at least 20 min to check us in. When we got to our room it was plain filthy and they stuck us in a smoking room when we specifically asked for a non smoking room. The front desk gave us attitude when we wanted a new room. When we got our new room, we cound hair in the tub, barely had any towels, there was a dirty sheet on the bed where my kids slept. The pool area was filthy. Housekeeping did a terrible job. I mean who is the head house keeper? she should be fired allowing the rooms to look so filthy. We checked out the same day and will never go back.

  • Stayed November 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank heather016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Green Bay hotels

Cincinnati, OH
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 22, 2009

Visited this property on Sept 19-21 for the Bengals/Packers game. Was able to book 2 rooms with two double NS for $155 + tax just 3 days before the game. Not bad when you consider how close it is to everything! A 5 minute walk to Lambeau Field, in the middle of "MidTown" which is party central before, during, and after Packers games.

The hotel is older, but well-kept. The staff was very friendly. Our rooms were clean. The indoor pool area was quite nice. No fitness center, but you can work out at a local racquet/fitness club. It's 2 miles away, so you'll need to use the shuttle or get your own ride.

The hotel has a shuttle to/from the airport. Just make arrangments with them prior to your stay.

I would certainly stay there again if I go to another Packers game.

  • Stayed September 2009, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mheister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Green Bay Inn Conference Center

Property: BEST WESTERN Green Bay Inn Conference Center
Address: 780 Armed Forces Drive, Green Bay, WI 54304
Phone Number:
Location: United States > Wisconsin > Green Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 41 Hotels in Green Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Green Bay Inn Conference Center 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Best Western Green Bay Hotel Green Bay
Green Bay Best Western

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