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Best Western Green Bay Inn Conference Center
Ranked #18 of 42 Hotels in Green Bay
Reviewed August 2, 2013

Stefanie at the front desk was very helpful. I requested a room on 1st floor. She had none available. She did take the time to try and locate one. None were available. i appreciate her trying to find one even after I had already gone to my room. THANK YOU. Cyndy at the Pub located at hotel was helpful with the menu at the bar. She got me exactly what I wanted. Thanks to everyone's service at your hotel.

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Best Western
Thank TIMOTHY D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

Thank you for your fine comments. Comments are given to the employees who took care of you and this helps in making sure guests are made comfortable. Please stop in again and see us the next time you are in Green Bay.

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425 - 431 of 556 reviews

Reviewed August 1, 2013

This hotel has the ideal location - next to Resch center, across from Packer stadium and practice field but the facility has deteriorated badly. The corridors and stairwells were very dirty. The room had peeling wallpaper, dust collecting badly along the edge of all the furniture, holes in bathroom wall left unrepaired. The room rates reflect the location but the condition of the hotel doesn't justify these rates.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank gmadiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

Thank you for your comments. Your concerns are being handled by the housekeeping and maintenance staff so these items can be taken care of. I hope you will try us again on your next trip to Green Bay.

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Reviewed August 1, 2013

Stayed here for a family reunion. Can't say enough about the location, it is right next door to the Packer's stadium!

The room was great, everything looked like it was up to date or had been replaced recently.

However, the rest of the hotel was in pretty poor shape, the hallways, windows and doors were dirty, the pool area was unkept and always out of towels, and trying to find the breakfast location took some doing.

  • Stayed: July 2013, traveled with family
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Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

The hotel is in the middle of transition. We have updated all of your rooms and the hallways are next on the list. This hotel is constantly busy, it is sometimes diffcult to find a time to any major remodeling. It will be completed shortly. Security is constantly washing and replacing towels in the pool area as quickly as possible. The front desk always has extra towels if there isn't any available. We hope you will check up out in the future on your next trip to Green Bay.

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Reviewed July 31, 2013

I am not one to usually complain, but something needs to be done with this hotel. We checked in, the front desk staff was friendly. That was the only positive about this hotel. We got to our room, and it smelled of mold and mildew and the carpet was damp. Because of the oder, I wanted to open the window, which could be done, however there was not a screen on the window. If there would have been another hotel close to Lambeau Field that had room available, we would have left this Best Western. I have stayed at other Best Wetern Hotels, and have had positive experiences. The overall appearance of this hotel was dirty. Hallway carpets were not clean, and the side enterances were full of leaves and cob webs.

  • Stayed: July 2013, traveled with family
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Thank Jess N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

I am sorry that you had a bad experience. The front desk would have been more than happy to move you to a different room when are made aware of any issues with the room. We are in the middle of doing some remodeling so the hallways may have been dusty. I have made housekeeping aware of the entrance way issues and they will be addressed. I hope that you give us a try again when you are in the Green Bay area.

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Reviewed July 31, 2013

Great value for your dollar! You can walk to Lambeau Field. Hotel has a nice pool and hot tub. They had a very filling breakfast--waffles, eggs, sausage, toast, rolls, cereal, coffee, juice, and hard boiled eggs.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

Your comments are very kind and the help our staff to improve their customer service. We are making some remodeling changes and the next time you visit you will see come changes. We hope to see in the near future. Consider coming up for a Packer game, it is a lot of fun.

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Reviewed July 30, 2013

This hotel accommodated us perfectly. We checked in and asked for our room to be upgraded. Not only did they help us out, they also gave us a discounted price with a smile. They truly wanted us to have a wonderful experience--which we did. The rooms were clean. The turn down was timely, and the pool area was very relaxing. The adjoining restaurant served great food and was accommodating to children. In the restaurant existed a buffet area that served up a free breakfast for hotel guests. Accommodating, friendly and clean. Super time and will be staying there again for sure.

Room Tip: Get a poolside room if you have a family. Short march to fun.
See more room tips
  • Stayed: July 2013, traveled with family
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Thank Matthew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

Thanks for the wonderful comments. I will forward them to the staff because they do try very hard to make your stay comfortable. Have a great rest of the summer and hope to see you soon.

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Reviewed July 30, 2013

Positives: Breakfast was amazing with a good variety of hot and cold items and a special omelet station. Room was spacious and nicely decorated. Room had new looking items (flat screen tv, bathroom counter looked updated, bed looked and felt new, tv stand looked new) Close to points of interest (Lambeau Field, mall, restaurants) Negatives: Room had a "pet" odor. Staff was a little rude and didn't explain amenities (where breakfast was, pool/game room hours) Hallway and room carpet seemed dingy an old. Overall, a nicely updated, spacious room, close to points of interest with good amenities. A little pricy but still affordable.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank stefee818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bw50025, Front Office Manager at Best Western Green Bay Inn Conference Center, responded to this reviewResponded August 7, 2013

Thank you for your kinds comments. Our staff does try to make everyone special. I have talked to the staff and will review policies with them. Thanks again and I hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Green Bay Inn Conference Center

Address: 780 Armed Forces Dr, Green Bay, WI 54304-4528
Phone Number:
Location: United States > Wisconsin > Green Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 42 Hotels in Green Bay
Price Range: $82 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Green Bay Inn Conference Center 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Best Western Green Bay Hotel Green Bay
Green Bay Best Western

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