This is one of our favorite restaurants. We always order a pasta dish with the unlimited salad and breadsticks and it's always a winner. The restaurant can get quite busy on evenings and waiting times may run 20-30 minutes. We usually get a nice server, they refill the sodas, salad and breadsticks in a timely manner. We only had one bad incident where the waitress wanted to know if we needed boxes and we barely had started our meal. I told her eventually we would and she came back with boxes, we were still eating our food and my kids felt intimidated and rushed.