We stayed one night, a summer Saturday, so the hotel was packed. It's clear on arrival that the hotel has been around for a while. Checkin took a while as we were third in line and only one person was working the desk at first. Our room was on the first floor right near the lobby. I thought noise might be a problem there, but it wasn't. The room was nice and clean, but it also showed its age a bit. The handle to the bathroom door was loose but worked, and the shower curtain bar was not attached well, so the shower curtain was difficult to keep closed. There was also a bit of peeling wallpaper in the bathroom. These were reported to the front desk at checkout, so hopefully they took care of them. We didn't use the pool but it was crowded each time we walked by. The fitness center was small but adequate other than a frayed cable on one piece of equipment that caused a small cut on my finger. None of the above would stop me from staying again, but the breakfast area was a disaster. With a big crowd at the hotel it was nearly impossible to get up to the breakfast area, especially with people waiting for waffle makers and toasters blocking access to the rest of the area for those who were not willing to wait for those. It seems that the breakfast area badly needs to be expanded and/or moved, at least for busy days. That said, the food I did wind up getting was good. The understaffed front desk came into plat again at checkout, as it took about 10 minutes to check out. We only needed to stop at the desk at checkout to have a safe fee removed (which I find annoying in the first place).
- Official Description (provided by the hotel):
- Located in the heart of a progressing downtown Green Bay, the Quality Inn & Suites is a 2005 Outstanding Urban Design award-winning property. ... more less
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- Also Known As:
- Quality Inn Green Bay
- Green Bay Quality Inn