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“What A Wonderful and Surprising Short Stay!!!” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Germantown

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Country Inn & Suites By Carlson, Germantown
Ranked #1 of 4 Hotels in Germantown
Dubuque, Iowa
1 review
“What A Wonderful and Surprising Short Stay!!!”
5 of 5 bubbles Reviewed November 18, 2012

We just needed a night before since we had to take a bus early in the morning. We didn't know what kind of accomodations to expect since we reserved through Hotwire. Were we surprised! Once we found Country Inn and Suites (we had no difficulty, but the area was new to us) our first impression from the outside was wow! Once inside we were greeted with a friendly smile and welcome. And the freshness of the interior was also welcoming, We were directed to our room and were pleased with its spaciousness and comfort. After a good nights rest we were welcomed to hot breakfast by associates who took good care of us. We gathered our stuff and left about 6:45 AM and were accompanied by well wishes from the persons in the registration section. A great stay! Thank you very much.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, January 8, 2013
What a great review Joel. This is exactly what we strive for and it's so great to read a review that informs us we exceeded a guests expectations. I will share this with our staff and we really appreciate your business.

Happy New Year!
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260 reviews from our community

Traveler rating
    156
    62
    28
    11
    3
See reviews for
121
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69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Atlant
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

We didn't have any idea what this hotel would be like as we were very far from home and our visit was during a very stressful time.

It was raining very hard when we pulled up to the hotel. The lights were all on and we could see what appeared to be a very inviting and comfortable lobby; and it was.

We couldn't have asked for more. The staff was very attentive, the rooms were comfortable and the inviting lobby served our purposes on more than one occasion.

Thanks for helping us feel at home.

Joyce Clemens

Room Tip: The rooms facing the woods had a terrific view. We were able leave the windows open at night.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joycec705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, January 8, 2013
Hello Joyce,

Country Inn & Suites by Carlson strives to provide consistency throughout all of our hotels in the Country. All of our lobby's feature hardwood floors, fireplaces, fresh baked cookies, and an inviting atmosphere. We are very happy you enjoyed your visit here in Germantown, WI and hope that we see you again!

THANK YOU FOR YOUR BUSINESS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield MO
Level Contributor
2 reviews
5 of 5 bubbles Reviewed October 29, 2012

We have stayed here twice and had a wonderful experience both times. A very warm and welcoming staff. Free breakfast had everything one could want. Lovely facility with fireplace in the lobby and books you can borrow to read. A place to just "kick back" and relax and a good "home base" while you are visiting the area.

Room Tip: This facility is in a very quiet area on the edge of town so think all rooms would be good.
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, January 8, 2013
Greetings Jan,

Thank you the wonderful feedback!

This is exactly the type of atmosphere that we strive to provide. We hope to see you again the future if/when your travels bring you back.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippewa Falls, Wisconsin, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

We stayed here for a family get away and were so impressed with the staff that we would go out of our way to stay here again! Every request we made was honored and every question we asked had an answer. The staff was absolutely amazing- able to deal with all 3 generations of my family and make us all happy.(Quite an amazing feat!) They were so knowledgeable about the area and what was going on that we were all able to do something we enjoyed. Rooms were comfortable and clean and the breakfast was wonderful! I can't say enough great things about the staff; from check-in to check-out they were all so personable and helpful! Always a smile and some friendly conversation! LOVED the fireplace and to be able to sit in front of it with a book (that was available there) was a nice surprise! I don't get away very often and my stay at Country Inn & Suites was well worth the trip!!

Room Tip: We had a parlor suite and it was great to have the extra sitting room for relaxing and visiting!
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 610Sunshine4559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, October 29, 2012
610Sunshine4559

Thank you for taking the time to leave your comments on Tripadvisor. Your review is what we hope all of our guests experience during their visits. I'm glad you were happy with our Parlor Suites as they are becoming very popular and in high demand. I believe assisting and satisfying all three generations of your family is quite possibly a first :-) We hope you find time to come back to Germantown and stay with us again. We'd be happy to have you as guests and we really appreciate your business.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richfield, Wisconsin
1 review
5 of 5 bubbles Reviewed October 26, 2012

I have stayed at this hotel 2 times now over the past 9 months. Both times, my room was very quiet, the staff were very accommodating and courteous. I highly recommend this hotel. The rooms were clean. Since they did not need the room for the next night, they allowed me to stay until 6:00 p.m. so that I could get more work done before leaving. Very nice!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kingdom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, October 29, 2012
Kingdom2,

Thanks for leaving such a positive review on tripadvisor. Customer Satisfaction is the most important aspect of our business and we aggressively monitor our customers reviews. I'm pleased we were able to honor your late check out request and that you were satisfied with the cleanliness of your room.

Thank you for your business and please don't hesitate to contact me personally for your future reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 26, 2012

We were at this hotel for one night only (for an out-of-town wedding). Upon arrival, we asked for early check inn, which was done without hesitation. The room was clean, the bed was very comfortable, and the free breakfast was excellent. The breakfast attendant Mary kept everything filled (and it was a busy place) and was smiling the entire time. We didn't get a chance to use the pool or fitness facilities, so I can't speak to those. But for what we needed, this was a perfect choice. I would recommend Country Inn & Suites in Germantown, WI to anyone who is traveling in that area.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Panda1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, October 29, 2012
Panda1214,

First of all let me thank you for giving us such courteous remarks regarding your recent stay with us. We always do our best to accommodate early check in's with wedding parties. I'm happy we were able to honor this request for you. I will pass on your satisfaction with Mary in our breakfast area. She does a great job and will be happy to hear your positive comments.

We hope to see you again in the future and maybe then, you can find time to enjoy our pool and whirlpool.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

Stayed here to visit family in the area. The hotel is not only very well maintained, but the staff (especially Patricia at the front desk) is sincerely nice and very gracious, that they made the stay noteworthy. Accommodation requests to keep family rooms close together were respected and implemented without any additional prompting. Assistance needed at breakfast is given without having to ask (like trying to figure out which way to turn the waffle machine -- duly noticed and done for me before I had to ask). The hotel has a pool (keeps younger ones happy), a lovely fireplace and seating area when you enter (great for late evening family discussions) and when the weather is nice, a small outdoor patio in back as well as a large front porch with swings. It is always a pleasure to stay there.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChristiLexington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryanrahl, General Manager at Country Inn & Suites By Carlson, Germantown, responded to this review, October 29, 2012
ChristiLexington,

Thank you for taking time to write a review regarding your visit with us. I will pass on your delightful comments to Patricia (at our Front Desk). She is a great asset and is truly passionate about providing excellent service. We hope to see you again in the near future and feel free to contact me personally for your reservations.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Germantown

Property: Country Inn & Suites By Carlson, Germantown
Address: W 188 North 11020 Maple Road, West 188 North, Germantown, WI 53022
Phone Number:
Location: United States > Wisconsin > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Germantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Germantown 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn And Suites Germantown
Country Inn & Suites Germantown Hotel Germantown
Country Inn Germantown
Germantown Country Inn

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