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“WOW- ROOM LOCATION MAKES OR BREAKS THIS STAYBRIDGE!”

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Staybridge Suites Milwaukee Airport South
Ranked #2 of 5 Hotels in Franklin
Certificate of Excellence
Reviewed August 20, 2012

This is my 2nd review of this hotel. The manager gave us a voucher to come back and try Staybridge Suites since our first trip we were very disappointed in the hotel. As my header states-- WOW - room location makes or breaks this Staybridge. This time we were on the 3rd floor - upgraded to a whirl pool suite. It was like night and day between our last stay. The room was spotless and spacious. Quite, quite, quite !!! Nothing at all like our first stay where we were kept up all night with the noise - and disgusted with the dirtiness of the room ( see first review March 28, 1012)
Again - I would like to thank Mark ( manager) for extending the free night and upgrade to us. I promised that I would change my review IF the hotel lived up to my standards- which I can honestly say it did this round ! Kudos to Mark and staff !!

  • Stayed: June 2012, traveled with family
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1  Thank JetterJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded January 22, 2013

Thank you for giving us another try! We are very happy that you enjoyed your stay with us. To know that you had a nice night, enjoyed the hotel and your room is a great thing to hear. We do take pride in our hotel and we do have a great housekeeping staff so again we apologize for the displeasure in your first stay. We strive to have great reviews and for the guests to truly enjoy their stay. We hope that you were able to take advantage of the other amenities that we have on site like our hot deluxe breakfast buffet daily or our Social Reception Tue-Thu nights featuring free dinner, beer, wine and soft drinks.

If we can ever be of assistance in the future, please dont hesitate to let us know.

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143 - 149 of 184 reviews

Reviewed August 8, 2012

I arrived at this Staybridge Suites Milwaukee Airport South on a Thursday and stayed for 3 nights. This is my third visit to this property and I have been very happy with my stay every time. These hotels are set up for extended stay....however....they are very accomodating to their short stay and weekend guests. There is a nive sized, indoor pool, with a hot tub and adequate seating area around the pool with tables and chairs. There is a small outdoor sunning area, as well.

There is a 5:30 complimentary Happy Hour set up in the dining area, during the week, Monday through Thursday. There is beer, wine and as a bonus...a nice, little meal! In the a.m. there is a buffet breakfast and it is more than plentiful. The weekend dishes and flatware changed to styrofoam and plastic from the sturdy dinnerware/flatware used during the week......it totally makes sense to use plastic with the large crowd that they had.

The weekend guests I encountered were mostly families with children in tow....in town to watch their children play in sporting events or perhaps to go the Wisconsin State Fair. It was noisy and busy during the weekend....I knew that from my previous stays but it did not deter me from staying again. Yes, you can hear the guests in the rooms above you walking around.....bring your earplugs, if necessary!

The front desk staff, room cleaners and management I dealt with were pleasant. The rooms are set up with nice bath amenities, a full kitchen, glassware, ice maker, coffeemaker and more!
There is a scheduled airport shuttle service, on the hotel van...which is nice for those of us in from out of town on business.

There is a Walgreens next door to the hotel and a large grocery store "kitty corner" from the property. There are no large restaurants within walking distance of the hotel but there are a couple of small taverns across Ryan Road, on the Walgreens' side.

I'll be back!!

  • Stayed: August 2012, traveled on business
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2  Thank rubyskymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded August 13, 2012

Thank you for your detailed and great feed back! We love hearing how our guests take advantage of all of our amenities! We take great pride in our hotel and what we have to offer our guests. From the amenities in house, it’s almost not even necessary to walk outside! We are so glad that you have enjoyed your stays with us and we look forward to having you continue to stay with us. Please let us know if we can be of any assistance on your next stay! See you soon!

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Reviewed July 18, 2012

We stayed in the two bedroom suite for 3 nights and its been a long time since we've had this great of a stay. Two bedrooms, two bathrooms, kitchen, living room and dining area for less than $200 per night! Very clean and a lot of little things that add up to a great stay: glass dishes at the breakfast buffet, higher quality bath linens than most hotels, strong water pressure in the shower, etc. Nice pool area and pantry with micro meals and snacks. Free cocktail reception on week nights with a hot appetizer. Great location adjacent to Walgreens - grocery store and restaurants across the street.
The only negative was noise - there doesn't seem to be a lot of soundproofing.
All employees were friendly and helpful. Everytime we passed an employee we were greeted and most asked if everything was going alright with our stay!

Room Tip: There's five floors so next time I'd request a ground floor room. It's just easier with...
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  • Stayed: July 2012, traveled with family
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Thank Darcie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded July 19, 2012

Thank you so much for such a great review. We take pride in our property and even more pride knowing guests enjoy all the unique and upscale amenities we have. Our guests’ feedback is very important to us as it allows us to grow and shows our employee’s how important their roles are in making a stay like yours a successful and enjoyable one. We do apologize for any noise disturbances that you might have had during your stay. We try to make our hotel a comfortable stay for everyone and try our best at keeping any noise to a minimum. We look forward to the opportunity to have you again! Please let us know if we can be of any assistance for your future needs.

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Reviewed June 25, 2012

Stayed here for 3 nights in June 2012. Check-in was disappointing, as they did not have the type of room we reserved months earlier. They said the room had been damaged, but who knows if that was true. Could have been a scheduling error. At the end of our trip, they gave us a coupon for one free night at that hotel in the future, which is of little value to us because we probably won't be back in that area. Expected a little more compensation for the inconvenience of being split into 2 separate rooms.

Aside from that, the hotel was pretty nice. Good location with easy access to Racine and the Milwaukee airport. Decent food and variety at breakfast. Pool was fairly small but okay. Full kitchen was nice. AC unit was loud. Beds were small, but relatively comfortable.

Room Tip: Rooms on the backside away from 27th street should be quieter.
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  • Stayed: June 2012, traveled with family
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Thank Alex Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded August 15, 2012

Thank you very much for your review. We do apologize that we did not have your room type available. Unfortunately unforseen issues do occur but we try to keep them to the minimum. We are glad to hear that you did enjoy the rest of the stay with our amenities and our location. Please let us know if you are in the area again as we would like to make sure to take care of your reservations personally.

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Reviewed June 24, 2012

First impressions of the Staybridge Suites were not let down by the experience had. It is a very well presented and the rooms were all very clean! The rooms are also well appointed with their own mini kitchen. The bathrooms were always spotless and a high attention to detail in presentation of the rooms was appreciated. I would definitely stay here again. The free Wifi was not as strong in some rooms as it was in others however there were always comfortable places in the lobby or the gym that had excellent reception. The free laundry was also well used and kept clean. The staff were always polite and friendly and very efficient. The complimentary breakfast in the mornings has everything you could want from a cooked breakfast to cereals and waffles with good coffee and a selection of juices. This place is definitely worth the few extra dollars per night for peace of mind that you will have an enjoyable and comfortable stay. The only criticism I could find of this place is that the floors seem to be a bit thin and you can sometimes hear the people walking round in the room above. The place is also right next door to a Walgreens which for those who are not familiar with Walgreens these places are not just chemists! You can get everything including alcohol!

  • Stayed: June 2012, traveled with friends
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Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Thank you so much for the great review! We take pride in our property here and truly enjoy working with our guests and providing them with the great comforts of home. We will be sure to share the great comments that you provided to our staff as they greatly appreciate such kind words. We do apologize that you did experience some noise while at our property. We do try our best to keep the hotel a quiet and comfortable place for everyone of our guests. We look forward to seeing you again!

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Reviewed May 19, 2012 via mobile

This hotel is very beautiful and extremely clean. The rooms are big and well laid out. The staff is friendly and helpful. I strongly recommend this hotel.

  • Stayed: May 2012
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Thank tylouie34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded May 21, 2012

Thank you so much for the review! We take great pride in our hotel, our upkeep and our great staff! We will be sure to let them know of the great review and we will see you again!

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Reviewed May 6, 2012

There aren't enough words to express how amazing our stay was here! We spend 250+ nights in hotels each year and this one might be our favorite ever! First off, the hotel is in incredible shape. Had no idea it was 3 years old, looks brand new. The pool area is nice, love all the natural light in there!

The staff though, are the most incredible part of this property. Elvia is a ray of sunshine in the morning. She is so sweet and full of energy. She starts everyone's day of right! Her breakfast was always perfect, great rotation and she even had some selections out early each day for some of us who have to leave before service starts. Dale is great as well. Love the jokes and laughter every day and our dog sure loved the cookies he brought in! Jeanne is one of a kind. Her Sundowners are like none we've ever experienced. She is an amazing cook, we loved it all. She truly is the social diva! She engaged everyone and drove the great atmosphere there. A full great room every night, no one ever wanted to leave! We felt like a family there by the end of our stay.

This is the cream of the crop of Staybridge Suites! Thank you for an memorable stay!

  • Stayed: January 2012, traveled on business
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Thank Cpccarly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark H, General Manager at Staybridge Suites Milwaukee Airport South, responded to this reviewResponded May 10, 2012

Thank you so much for the kind words. We pride ourselves in our hard work and making our hotel a home away from home for traveling guests as we know it is important to have all the comforts of being home. I’m glad you felt like family as that is what you are to us when you are here. We are so glad that you enjoyed all of our wonderful offerings and we hope to have you back soon! We will be sure to share the great message with our co-workers.

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Additional Information about Staybridge Suites Milwaukee Airport South

Address: 9575 S 27th St, Franklin, WI 53132-9533
Phone Number:
Location: United States > Wisconsin > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Franklin
Price Range: $110 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Milwaukee Airport South 3*
Number of rooms: 118
Official Description (provided by the hotel):
Newly constructed Staybridge Suites Milwaukee Airport South is located in Franklin, WI. Just seven miles from the General Mitchell Airport, the new Staybridge Suites hotel in Franklin is conveniently located near Wheaton Franciscan Healthcare and Northwestern Mutual's office complex. Business travelers can enjoy easy access to many of Milwaukee's most exciting sites and prominent businesses. Guests can appreciate the location of our extended stay hotel in Franklin, Wisconsin. Travelers can visit the Milwaukee Sports Complex, the Harley-Davidson Museum, the beautiful Boerner Botanical Gardens and Downtown Milwaukee, which are a short drive from our hotel. While lodging in Franklin, corporate guests enjoy being near the Franklin Industrial Park, Oak Creek Business Park and General Mitchell Airport. Our hotel in Franklin, WI also offers four flexible meeting rooms, as well as a 24-hour business center and storage lockers. During your extended stay, take advantage of our hotel's complimentary breakfast and high-speed internet access. An indoor pool and whirlpool, a fitness center, guest laundry facilities and an airport shuttle are also available, free of charge. In the evening, join us for outdoor barbecues or relax with fellow guests during our community-oriented Social Receptions with complimentary beer, wine and soda. Whether you visit our Franklin, WI hotel for a few nights or a few months, we invite you to join us and experience the comforts of home. ... more   less 
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Also Known As:
Staybridge Suites Franklin Hotel Franklin

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