My family (Mom, Dad, and one 15 year old) has just returned from a trip to the Abbey. We were disappointed, and won't be going back. It's just not a place for teens.
Our room was nice, but on the small side. We had a King bed with a sofa sleeper. The room was small enough to require rearranging of the furniture to pull the bed out. And the sofa sleeper was very uncomfortable - enough that my daughter chose to sleep on the sofa without pulling the bed out on the second night. On the plus side, the shower was nice and big, and the shower head very high. ( a plus if you're tall, and don't like to do deep knee-bends while trying to wash your hair)
There are several swimming pools at the Abbey, but not all available to kids. There is a nice outside kids pool, and a nice outside adult pool, but since it was cool, we were limited to the inside pool, which really isn't so nice. The pictures that the website shows are mostly of the Spa pool. And while it is beautiful, you have to be 16 to use it. And - something the website never mentions - unless you book a spa service, you have to pay $25 to use the majority of the spa facilities. Yes, you can work out or attend some fitness classes with the "resort fee" of $12 of day, but a little transparency might be in order here.
And the spa? There are nice areas, but the day I was there, both the steam room and the whirlpool in the women's side of the spa were closed. The ceiling above the whirlpool was being painted. It struck me that this could have been done at night while the spa was closed. And I wasn't the only one in the area that commented how odd this was. The spa service was okay - my husband and daughter had massages. I had a manicure, which when dried made my nails look like someone had dipped them in sand before polishing. If I hadn't been leaving the next day, I would have asked for this to be done properly. I took the polish off when I got home. What a waste of money!
We went to the Waterfront for dinner. Lovely view, good food, but very poor service. I was considering ordering the "Flat Iron Steak", and asked the server about it. Her reply? "Well, it's nothing special." So instead of ordering the $20 steak, I ordered a $12 burger. My husband had the ribs, which he said were very good. The Nachos, however, came with a combination of shredded cheese, and "liquid" cheese. The place is in Wisconsin!! Can't they even use real cheese?? We checked out early and ate breakfast a McDonald's down the road. Enough said.
So if you're an adult looking for a quiet spot for a getaway, this may be the place for you. For kids? Not so much. We go to the Lake Geneva area every year. We've crossed this place off of our list.
- Official Description (provided by the hotel):
- Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more less
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- Also Known As:
- Abbey Resort And Spa
- Abbey Hotel Fontana
- Abbey Hotel And Fontana
- Abbey Resort And Fontana
- Abbey Wisconsin