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“Old School Charm”

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The Abbey Resort & Avani Spa
Ranked #1 of 3 Hotels in Fontana
Chicago, Illinois
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Old School Charm”
Reviewed March 14, 2013

I love everything about this resort. The outdoor and indoor pool are great. There are activities for children and families. We go at least once a year. We are never disappointed. The pools are clean and so are the public bathrooms. There is plenty of room to play! One evening they even had smores out by the fire pit. It is a retreat for all ages.

Room Tip: There is a nice playground right across the street. The kids love to venture over there after a day...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank nickrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Manager at The Abbey Resort & Avani Spa, responded to this review, March 20, 2013
Dear nickrys,

We would like to thank you for the review that you just posted regarding your recent stay here at the Abbey Resort and Spa. The feedback that you provide is very important to us.

We are delighted that you enjoyed our pools so much and the wide variety of activities that we offer for all ages. We pride ourself on being a family resort.

We hope that you will be able visit us agian in the near future.

Sincerely yours,
John Morris
Management Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,059 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 14, 2013

We have been to the Abbey a few times now and it provides the perfect getaway for us. We particularly enjoy the friendliness and courtesy of all of the staff. Everyone from Housekeeping to Maintenance seems to have a smile on their face and the atmosphere is very laid back which makes it easy to relax. The desk staff and the Concierge are all extremely courteous and helpful and the staff at the Spa are all very attentive. It is an easy drive from the resort into Lake Geneva but it is so much more relaxing to stay at the Abbey than to stay in Lake Geneva. We enjoy the amenities at the resort, although there is certainly less to do there when the weather is not accommodating. The food at both the Fontana Grill and the Waterfront is very good and not outrageously priced and there are other restaurants within walking distance as well if you feel like getting a little more variety. There are also activities near the resort that are fun and educational, including the Yerkes Observatory in neighboring Williams Bay. The Abbey is the perfect place for a long weekend although we have done longer stays there as well. The rooms are quite nice and they are very clean and maintained really well. The common areas are great for reading or for people watching and the whole facility just has a welcoming vibe to it. We will definitely be back.

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank tubesteak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Manager at The Abbey Resort & Avani Spa, responded to this review, March 20, 2013
Dear tubesteak,

We would like to thank you for taking the time out of your busy day to post a review on Trip Advisor regarding your recent stay here at the Abbey Resort and Spa. We read every single review that we receive very thoroughly.

It was an especially great pleasure to read your review because we love hearing about the friendliness of our staff. We have a wonderful group of associates and we will be sure to share your comments with them. We are glad that you enjoyed your food so much while you were here and we do make every effort to have a food option available for every budget. The Yerkes Observatory is a wonderful and informative way to spend an afternoon.

It would be our pleasure to host you again in the very near future.

Sincerely yours,
John Morris
Management Representative
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chicago
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 10, 2013

Beautiful, sparkling clean facility. Wonderful pool, whirlpools and saunas included....you should be there now! Really nice staff. Pretty even in the snow. They even had a firepit to make s'mores :)
Cozy beds. Food in the Fontana Grill was very good, and reasonably priced. We went for an overnight, and it felt like a vacation!

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
1 Thank talks2neighbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnatTheAbbey, Manager at The Abbey Resort & Avani Spa, responded to this review, March 12, 2013
Dear Talks2neighbor,

It was a pleasure to read your five star review concerning your recent stay here at the Abbey Resort and Spa. We appreciate all the candid feedback that we receive from our guests as we are constantly trying to improve our products and services.

It is gratifying to hear how much you enjoyed your delicious dinner in the Fontana Grill. We will pass along your praise to our chef de cuisine. We also are pleased to hear that you enjoyed our pool area so much.

We hope that we may be able to host you again in the near future.

Sincerely yours,
John Morris
Management Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2013

We have been coming to the Abbey for years and each time it gets better and better.

The winter getaway was fantastic and especially a huge hit with the kids. The friendly staff and updated accomodations and dining make this retreat special.

The activities for our kids were awesome -skating, sledding, pool and games.

Room Tip: Call in advance to get a second floor harbor view !
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
1 Thank Tim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnatTheAbbey, Manager at The Abbey Resort & Avani Spa, responded to this review, March 12, 2013
Dear Tim E.,

We are delighted that you enjoyed your recent winter vacation here at the Abbey Resort and Spa so much. It is a great honor to receive such glowing accolades from a frequent visitor to our resort such as yourself.

We hear many compliments on the wide variety of activities that we offer for the entire family. We will make sure to pass a long your praise to our entire team of associates. They take great pride in their work. We hope to see you in the future.

Sincerely yours,
John Morris
Management Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trevor, Wisconsin
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 3, 2013

My daughter brought 2 friends to celebrate her birthday. The room was very clean and comfortable...not much for them to do or go to in and around the hotel. The pool was nice. The hallways (many) are a little chilly. Overall, it was a pleasant experience.

  • Stayed March 2013, traveled with friends
    • Value
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Helpful?
Thank cancan449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnatTheAbbey, Manager at The Abbey Resort & Avani Spa, responded to this review, March 12, 2013
Dear CanCan449,

We want to thank you for both allowing us to be your vacation destination on your recent trip and for posting a review of your trip on Trip Advisor. We are always appreciative of feedback from our guests.

We are delighted that you enjoyed your visit. Our Activities Department is constantly adding new programs for families so we recommend checking our website before your next visit to make sure that you do not miss out on anything. Thanks again for choosing to stay with us.

Sincerely yours,
John Morris
Management Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed February 26, 2013

This spa is amazing!!! Best in the Midwest! Hotel rooms were beautiful and clean. Very updated rooms and a Million dollar spa! Great location and service. The Abbey is great choice in a romantic evening, a girls outing or a family affair.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank vivedetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnatTheAbbey, Manager at The Abbey Resort & Avani Spa, responded to this review, March 1, 2013
Dear vivedetravel,

We are overjoyed that you had such a wonderful trip to the Abbey Resort and Spa recently. We will be sharing your kind comments with our wonderful team of talented associates who deserve all the credit.

As the largest spa in the mid West people travel from all over the country to enjoy our unique settings and treatments. Exceeding our customer's expectations is the driving force behind all that we do.

We hope that you will be able to visit again soon.

Best Regards,
John Morris
Management Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
142 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 25, 2013

We were looking for a location for an annual meeting.... we had been disappointed with our prior location and for the same reasonable price, the Abbey blew us away. All of the staff are great: Friendly, willing to help... simply wanting you to have the best experience possible. The AVANI spa is great... and I dream of the adult area, though it is a little pricey - way better to have a spa or salon treatment and get the adult pool as an added bonus. The family pool is free for guests and is nice too, but it does have a lot of kids running around. Nice toddler pool though we often had older kids running through... Restaurants are good and it's nice to be able to arrive and stay put for a weekend...

Room Tip: There are lots of hallways and the second floor isn't always accessible, so if you have limited...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelinLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnatTheAbbey, Manager at The Abbey Resort & Avani Spa, responded to this review, March 1, 2013
Dear TravelinLB,

We are absolutely thrilled to read about how much that you enjoyed your recent vacation. We receive so many positive compliments as to how friendly our staff is. We shall be sure to pass along your praise to our associates.

Thank you for your glowing review about our acclaimed Avani Spa. When we read a compliment calls it a " facility to dream about " we swell with pride.

Sincerely yours,
John Morris
Management Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Abbey Resort & Avani Spa

Property: The Abbey Resort & Avani Spa
Address: 269 Fontana Blvd, Fontana, WI 53125-9604
Location: United States > Wisconsin > Fontana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Fontana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Abbey Resort & Avani Spa 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more   less 
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Also Known As:
Abbey Hotel Fontana
Abbey Resort And Spa
Abbey Hotel And Fontana
Abbey Resort And Fontana
Abbey Wisconsin

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