My wife and I stayed at the resort over the MLK holiday weekend. The front desk and valet staff were fantastic. Our check in was flawless and during the stay they arranged for us to tour the villas and the suites. The valet took us around the resort despite the below 0 wind chill. The room we had was clean and updated however the shower had no water pressure.
We booked a spa package that gave us access to the Avani Spa pool. This separate pool area was awesome; the water is heated, the hot tub can fit up to 12 people, there is a sauna and steam room, and you can order food from your lounge chair.
We ate dinner at the Fontana Grill both Saturday and Sunday nights. The restaurant has a prime rib and crab leg buffet for $30.95/person. We had 8:30pm reservations. When we were seated we were informed that there were no more crab legs and the prime rib wasn't ready yet. When the prime rib did come out it was almost raw. They then cut it up and grilled it, served it, and it tasted like leather. The baked potato bar was ok but the potato I had wasn't fully cooked. Even though they couldn't get any food right, they did make it right by only charging us $10/person. Sunday nights dinner wasn't any better; had send back the steak as it was undercooked and my wife's ribs were overcooked.
Overall, I would stay at the Abbey again, but I would never eat dinner there again.
- Official Description (provided by the hotel):
- Escape to the lake at one of the Midwest's most iconic destinations. Whether you are vacationing on a girlfriends' getaway, business retreat, romantic escape or fun filled family vacation, The Abbey Resort brings you the best of the Lake Geneva experience. The Abbey Resort, on the shores of beautiful Lake Geneva, features 90 acres of manicured grounds. This Lake Geneva resort features lodge inspired accommodations with contemporary conveniences and facilities. ... more less
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- Also Known As:
- Abbey Hotel Fontana
- Abbey Resort And Spa
- Abbey Hotel And Fontana
- Abbey Resort And Fontana
- Abbey Wisconsin