We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Sushi!”
4 of 5 bubbles Review of Shanghai Bistro - CLOSED

Shanghai Bistro
Cuisines: Chinese, Sushi, Japanese, Asian
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, Special occasions
Dining options: Dinner, Lunch, Full Bar, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
A TripAdvisor reviewer on Facebook
“Great Sushi!”
4 of 5 bubbles Reviewed December 17, 2007

Great Sushi!

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

98 reviews from our community

Visitor rating
    33
    42
    11
    6
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“Good food, atmosphere and vibe.”
4 of 5 bubbles Reviewed December 17, 2007

Good food, atmosphere and vibe.

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“My favorite in Eau Claire”
5 of 5 bubbles Reviewed December 9, 2007

My favorite in Eau Claire

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Shanghai Bistro Provides Unappetizing Service”
2 of 5 bubbles Reviewed November 30, 2007

I attended Shanghai Bistro in Eau Claire, WI on a Friday evening during Happy Hour. Though the food was reasonable and satisfied my appetite, the service was insulting.

Our food took over an hour to arrive at our table after ordering. In the meantime, our server, Anna, only stopped by once (after the first 20 minutes) to say the sushi bar was backed up. Though the speed of the food was not her fault at all, her failure to supply us with water and apologies throughout the hour we were waiting was insulting, to say the least, especially because we were one of only several parties at the establishment. When a new member of our party joined the table, which we had informed our server of ahead of time, it took half of an hour for her presence to be acknowledged by our server and her order taken.

After calmly extending our dissatisfaction to Anna, the server, she said she would send a manager over per our request for one. However, we had to repeat our request upon the arrival of our bills for an actual manager to be sent over.

When the manager came, he failed to introduce himself, and he made no effort to resolve our dissatisfaction. He did not even apologize.

Anna said that she could not provide us with any compensation and that any dissatisfaction we had with her service or lack thereof would have to be reflected in the amount of gratuity we would choose to leave her. Yet, Anna brought us our bills with an 18% gratuity included.

Bottom line, if you care at all about service, do not waste your time visiting the Shanghai Bistro.

Helpful?
1 Thank V0calL0cal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“sushi and live jazz”
5 of 5 bubbles Reviewed November 29, 2007

sushi and live jazz

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing