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“made it our time during a family health emergency a little easier” 5 of 5 bubbles
Review of GrandStay Residential Suites Hotel Eau Claire

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GrandStay Residential Suites Hotel Eau Claire
Ranked #3 of 25 Hotels in Eau Claire
Certificate of Excellence
1 review
“made it our time during a family health emergency a little easier”
5 of 5 bubbles Reviewed May 21, 2012

During a time of a family member having to have surgery at a hospital that was not in his state of residence, Grandstay made it easy for my family to stay for a week while going back and forth from the hospital. Making our own meals was a plus and by having the two room suite allowed us to all be together during a time of crisis. It was also so conveinent to have target, walmart, kohls and the hospital nearby. Thanks Grandstay!

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Enca56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    249
    91
    17
    4
    3
See reviews for
164
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Middleton, Wisconsin
1 review
5 of 5 bubbles Reviewed May 4, 2012

I'm a rather picky person when it comes to hotels. And I have never written a review for one online. I prefer to just forget them or keep them in my database as "a place to stay," ho hum. Now I found one that will actually make me want to come back to the city. A rarity. Only thing amiss: Couldn't find a book or guide in the room to tell me of the policies and such related to the hotel. I didn't ask for one either...I just extended my stay for one more night to enjoy the space.

Room Tip: My room seemed to be in a corner where the hallway turned. Very quiet. 2nd Floor.
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  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review, May 10, 2012
Thank you for taking the time to provide us with honest feedback from your stay with us in Eau Claire. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 27, 2012 via mobile

I stay in plenty of hotels and this one is right up there! Nice decor, clean, a nice morning breakfast to get you going. But what sets it above the rest are the amazing staff! I had a problem with my reservation and they cheerfully helped me. The maid even left a cheerful note thanking me for staying! We came for a funeral so we were not in the best frame of mind, but the employees at GrandStay were so cheerful, so nice, and so helpful we just felt loved! Thanks so much! We will be back!

Stayed April 2012
Helpful?
Thank GerrySteele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur
Level Contributor
4 reviews
5 of 5 bubbles Reviewed April 25, 2012

The facility is Clean and well kept, large Flat screens in the bedroom and living room, in the 1 bedroom suites. They seem to be freshening up the rooms with paint, etc. The beds are very comfortable, kitchenettes are clean and well kept. Housekeeping leaves nice notes for you each time they make up the room. Ample room to work, eat, etc. Toilets are a little small for my large rump. Overall the Grandstay is a great place to stay for one night or for extended periods. The location is great, you can walk to Kohl's and its a short drive to the Mall, Target, Wal-Mart and Menards. Everything is within a half mile, plenty of resturants to chose from such as Texas Roadhouse, Olive Garden and plent of local eateries. Mcdonalds and Fazzoli's can be walked, and there is a Mexican Resturant across the parking lot, along with a hair saloon. The parking does sometimes get a little tight. The breakfast in the morning is great, plenty to eat and its all great quality. The waffles are the best.

The staff are the nicest people you ever meet. They are all friendly and very hard working. They go out of their way to help you. In the dead of winter, they keep the drive clean and all entry ways shoveled and clear. I have even seen the night front desk person mopping the foyers, etc. If you are going to stay for more than 10 days, get into their rewards program. For every 10 nights you get a $40 reward. Don't wait to ask, the cards are right at the front desk, grab one and have them fill it out when you check out.

After staying here, I would stay no other place, clean, great staff, great food, everything is great.

They do have a small business area with a computer, desk, printer etc. There is free Wi-Fi and a hardwire connection in all the rooms, the connection works great and is fast, periodically it gets a little slow but overall great to surf or connect to your work VPN, there is a nice pool area. The work-out facility only has a Treadmill, bike, and an Elliptical, but they will give you a pass to Highland Fitness that has a ton of workout equipment. There is a few locations for Highland, but each are a 10-15 minute drive. If you want a serious workout, its worth the drive, if you just want to slop around on a treadmill or bike, do it at the Grandstay and save your gas.

You can't go wrong here at the Granstay. Book your trip now they are filling up fast for the summer travelers.

Room Tip: All the rooms are fairly quite, even those on the first floor. The rooms on the third floor in the...
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  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStay5, Manager at GrandStay Residential Suites Hotel Eau Claire, responded to this review, May 10, 2012
It was a pleasure hearing about all of the things you enjoyed while staying with the GrandStay. Thank you for the valuable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neenah, Wisconsin
1 review
5 of 5 bubbles Reviewed March 20, 2012

Whenever I travel to the Eau Claire area, I make plans to stay at this Grand Stay. The Front Desk staff has remained the same for nearly 4 years. The rooms are ultra clean and comfortable. The complimentary breakfast is much better than most. I would highly recommend this property for business travelers.

  • Stayed March 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shroh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luck, Wisconsin, United States
1 review
5 of 5 bubbles Reviewed March 19, 2012

I would highly recommend this hotel. We ended up being upgraded to the executive suite and the room was amazing! It was a perfect place to stay for our annual ladies weekend. It was very spacious! There was six girls who stayed in the room and it was more than enough room for all of us, not cramped at all. The hotel was extremely clean and the staff was very helpful too. Thank you.

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Apryl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayward, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 19, 2012

This is our place to go after spending too many winter season days cooped up in Northern Wisconsin, dealing with horrible travel conditions, et al. The facility is always well-kept, the staff friendly and very professional and the rooms are homey and spacious. And, of course, there are the waffles for breakfast! This past stay (17 Mar 2012) I did find that the treadmill was inoperable in the fitness center; my thought: with the amount of money this franchise makes on any given weekend, just go out and purchase a replacement treadmill instead of placing a sigh on the equipment, plus offering a pass to some off property fitness center. That said: we will continue to return to this facility...

Room Tip: Two queen suite is roomier.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank N A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GrandStay Residential Suites Hotel Eau Claire

Property: GrandStay Residential Suites Hotel Eau Claire
Address: 5310 Prill Road, Eau Claire, WI 54701
Phone Number:
Location: United States > Wisconsin > Eau Claire
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eau Claire
#1 Romantic Hotel in Eau Claire
#1 Family Hotel in Eau Claire
#2 Best Value Hotel in Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Eau Claire 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
The Newly Renovated GrandStay Residential Suites Hotel is Eau Claire’s only all-suite hotel and is conveniently located near Interstate 94 and Hwy 53 on the southeast side of Eau Claire. Experience our updated and beautiful guest rooms! All of our suites provide the highest levels of comfort with fully equipped kitchens, separate living areas, open concept and private bedrooms. Enjoy the indoor relaxation pool, whirlpool, fitness center and Gourmet Express Breakfast each morning. Unlike other hotels, GrandStay can provide you with the accommodations you are looking for whether it is nightly, weekly or monthly stays. ... more   less 
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Eau Claire

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