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“Definitely needs help”

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Scottish Inn & Suites
Ranked #23 of 25 Hotels in Eau Claire
Des Moines, Iowa
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Definitely needs help”
Reviewed June 11, 2012

We stayed there recently and were surprised at the size of the rooms. They were pretty clean but the place was run down on the outside for sure. We had two parties staying and we had both asked for towels the next day and never received them. I know they are saying they are doing some remodeling but it has a long way to go. I really believe it has potential to be nice. The two people in the office do not seem excited to be working there. Would not stay there again.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveling555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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  • English first
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English first
Sun Prairie, Wisconsin
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 3, 2011

I am unable to give a complete review because this place is completely discriminatory.

Today I attempted to go into the office of the Highlander Inn because I was in town visiting my sister for the night and there was no room in her apartment for me and my boyfriend to stay there. As I approached the office, the lady peeked out at us through the window, and we couldn't get in because the door was locked. She said, "Sorry, we don't have any rooms available," and went back to her business. Our car was one of only two cars in the parking lot.

Now, my boyfriend and I are in our early 20s and have piercings and tattoos, but are well-mannered and quiet, but it seemed like she dismissed us because of how we looked. So when I got home, I found the number, and asked if they had any vacancies for the night.

She passed the phone to the owner (male), who said, "Yes, we have vacancies." I asked for the rate, then politely said I'd check back later and hung up.

Well, I'm sure if I came back to the office, all the rooms will magically be filled. And based on other reviews I've read since then, I'm not sure I want to go back. Decide for yourself if you think you look decent enough to get a room at this rundown motel.

Stayed September 2011, traveled with family
Helpful?
12 Thank Mere M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scottish Inn & Suites

Property: Scottish Inn & Suites
Address: 1135 W Macarthur Ave, Eau Claire, WI 54701-6282 (Formerly Highlander Inn)
Location: United States > Wisconsin > Eau Claire
Hotel Style:
Ranked #23 of 25 Hotels in Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Scottish Inn & Suites 2.5*
Number of rooms: 40
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