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“Pretty Decent Hotel (hot tub room)”
3 of 5 bubbles Review of Metropolis Resort

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Metropolis Resort
Ranked #12 of 25 Hotels in Eau Claire
Elmwood, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pretty Decent Hotel (hot tub room)”
3 of 5 bubbles Reviewed April 4, 2014

Nice hotel but a little over priced for the room, the room had dirty carpeting and it was very small. The hot tub was also very small and barely fit too people, I've stayed at the Microtel in Inver Grove heights and for a cheaper price we got a hot tub room that fit 3 people and it was a huge room ( with a whole other separate room attached!!) maybe I expected it to be more like that. But the waterpark and action city and breakfast made up for the room.The breakfast was the best I've had at a hotel, they had so much to choose from. A very awesome place to stay with kids for a mini family vacation.

Room Tip: Pick a room on the top floor away from stairs, elevators and ice machines for a nice quiet room.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amber L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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475 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Plymouth, Minnesota
1 review
5 of 5 bubbles Reviewed April 2, 2014

We took advantage of Sunday prices, which were low even during Spring Break. We had 13 of us in our group, a mix of adults, young adults, teenagers, and a 3 year old. Everyone had a really great time. Very family friendly. Lots to do to keep busy. Our favorites were Laser Tag, Mini Bowling, Racing, and of course the water section. The older kids preferred the Action side and the younger kids preferred the water side.

Could very well have been the friendliest staff I have ever encountered. I've stayed in world class hotels and paid the price for it and never met a group as friendly and helpful. Not easy to find these days. It felt as though with each encounter, the staff went above and beyond. For example, one of the staff came into the laser tag game and made the whole experience much more fun with her energy, another allowed my son to drive the "license-required" cars even though he hadn't brought his license with him, another found me a quiet space to take a conference call when the business center and meeting room were taken.

The young lady at the check in counter was so nice helpful that it seemed to set the tone for the whole trip.

Family trips can be stressful in the wrong places. I can honestly say this was one of the best trips we have ever taken. Just fun and laughter and good times. I can't wait to get back.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 2, 2014 via mobile

We took our 8 year old and his 13 year old cousin. They both loved it and can't wait to go back! Go the unlimited route so you can get free go-karting, rock climbing, etc. Oh and the rooms were great, standard with microwave & fridge. We give it a two thumbs up!

Stayed April 2014, traveled with family
Helpful?
Thank Amanda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed April 1, 2014

We booked a 10 person room (5 beds, 2 suspended from the ceiling). While it looks awesome on the website, it was much smaller than expected when we arrived. Crazy that you have a room that sleeps 10 with only a small table and two chairs and one bathroom! the two beds under the suspended ones had no lighting options, so it wasn't possible for to read, even during the day. It seems that the suspended beds are connected to the ones in the next room, because even though our kids were not moving, the beds were creaking and swaying from the kids over there. There were NO hooks anywhere to hang any wet suits or towels, and the clothesline in the bathroom was broken. The handle in the shower fell off as we tried to use it, and the carpet was stained and looked dingy. The water park was small and the water was really cold - not much to do for kids older than 7-8. The continental breakfast was strange (set up in Action City on the Dairy Queen counter) with very few healthy choices. For $400 per night, we will drive an extra 1.5 hours to stay at the Kalahari. We will NOT be back.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rebeccajc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

This is a great place! We travel to Metropolis one to two times a year because the kids just have a blast. The ultimate package deal with the hotel stay includes unlimited access to many arcade games, laser tag, go karts, bumper cars, rock wall climbing, and the great water park. We always make it a 2 night and 3 day trip because one night is just not enough. We enjoy our stay every time. Check-in time is always later, but we always get to check-in earlier. The staff is great and the rooms are always clean. The breakfast choices and the way it was set-up is not the greatest. That would be my only down grade. Great experience!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Cindy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestwood, Illinois
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 29, 2014

Loved this hotel. It's a perfect little get away during winter for all ages. We arrived an hour before check in but was able to get into our room. The rooms are awesome, super clean, except for the collection of socks we found under one of the beds. The beds were super comfortable. The waterpark was really fun and so was action city. Be careful of the go carts...there was 2 accidents in a half hour involving children. The food was excellent in the pub. We ordered one night right before the kitchen was closing and they gladly took our order. They should stay open longer though because so many people came in to order food and they were told the kitchen was closed and they were telling them which restaurants were still open in Eau Claire. They lost a lot of money. Continental breakfast in the morning could be stepped up a bit. Don't know if we'll go back, we drove a long way (from Chicago) and guess we just expected more.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmoerle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaine, Minnesota
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 24, 2014

Words would not be able to describe how much fun my grandchildren had at this great resort. If you are looking for guaranteed hugs from children, over and over thanking you for bringing them, this is the place for you. If you are looking for fancy-pantsy over the top luxury that only adults enjoy, then go someplace else. However, children only want a fun waterpark, a fantastic arcade and countless hours of entertainment. This place was clean and well-run. The waterpark, although more designed for children 12 and under was big enough that there was plenty to do, but not so big that you felt you could lose sight of young ones easily. Action City had something for everyone. My grandchildren loved it all, but especially the Laser Tag, bowling and the race cars.

I reserved one of the locker rooms and that was also a huge hit! This well laid-out room had ten queen beds, lockers, 2 bathrooms, a full size fridge, Foosball table, Air Hockey and another arcade game. My grandchildren loved this room. My grandchildren were so delighted with the room I can’t describe the look on their faces when we checked in. There was plenty of sleeping space for 10 children and 8 adults. Were the beds unbelievably luxurious and the pillows of high quality? No, but who cares as long as they are clean and comfortable enough and the kids are happy.

Grandma was able to have a Bloody Mary at the Pub that is just off the main lobby and she needed one! The service in the pub was very good. I did not have an opportunity to eat the food in the Pub, but from what I saw of it, it looked very good. I hope I did not forget his name, but Kevin, one of the bartenders was very friendly and explained some of the featured drinks posted on the wall.

When I checked in, Nathan was most friendly and accommodating, he made me smile! Every one of the staff was friendly and appeared happy to work there which always indicates good management.

We will most certainly be back for many years to come.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropolis Resort

Property: Metropolis Resort
Address: 5150 Fairview Drive, Eau Claire, WI 54701-9444
Location: United States > Wisconsin > Eau Claire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metropolis Resort 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Metropolis Resort, located just 90 miles east of Minneapolis in Eau Claire Wisconsin offers extreme family fun for all ages. Metropolis is the only venue in the Midwest featuring a conference center, hotel, Indoor Water Park, Family entertainment center with a Trampoline Park, Ninja Warrior Courses, indoor go-karts, laser tag and so much more...and it's all under one roof. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Booking.com, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Metropolis Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metropolis Hotel Eau Claire

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