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“Comfortable Stay and Helpful Staff”

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Quality Inn & Suites
Ranked #17 of 25 Hotels in Eau Claire
Reviewed October 26, 2012 via mobile

We had been to four other hotels in the area, but they were either sold out Or so close to it that the remaining rooms were pricey.

The front desk at another hotel nearby actually referred us to this place. After finding it we were happy to get a room for a great price and to be able to get a king bed for just $6 more.

The young lady at the front desk was very helpful and gave us a real map (not just a photocopy with limited detail) and directions to several local events happening that evening.

Our room was great! Clean and bright with fresh linens. The room we had was near the end of the hotel and there was some faint highway noise even with the window shut -- but it did not affect our sleep. The bed was comfortable enough, although pillows were very puffy/squishy (some like that but it's not for me!).

We did not use the pool but the hot tub was comfortable, although definitely not meant for more than 3 adults (comfortably anyway).

We stayed initially for one night, and then extended our stay for a second. When we extended our stay the desk staff made sure we knew our keys would expire based on the initial one-night stay, and made sure we received new keys before leaving the hotel.

Overall we were quite happy with this stay.

  • Stayed: October 2012
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1  Thank kcvdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you very much for your kind words. We love the maps of Eau Claire; as they are bright and easy to read and definitely make giving our guests directions much easier! We do strive to pay attention to those little details that really impact your stay. Please visit us again when you find yourself in the Eau Claire area!

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106 - 112 of 139 reviews

Reviewed July 31, 2012

Stayed on a Friday night while visiting friends nearby so we did not spend much time at the hotel. Check in was prompt and polite. The room was nothing fancy but very clean. My only complaints would be that the plumbing is very loud when other rooms are showering or flushing toilets and the breakfast area was a little cramped when the hotel is fully booked as it was the night that we stayed. Overall, a satisfactory experience.

  • Stayed: July 2012, traveled as a couple
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Thank lucky9862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you for your feedback. Things tend to get a little busy in the mornings when we are soldout so we have extended the breakfast hours since your last visit to help the flow. Please visit us again when you are in the area!

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Reviewed July 20, 2012

This was our last hotel during a 17 day vacation out to the west coast and back. We stayed in 7 places. I am so thankful for Comfort Inn! The man at the front desk was cheerful and efficient, with many good tips on local restaurants. Our room was beautiful, clean, cozy, and the bed was great. There were enough towels for both of us, and there was in room coffee! (yes, these items are neglected in many places) We decided to stick with this 'family" of hotels for our travels from now on! Keep up the good work, and thanks again.

  • Stayed: July 2012, traveled as a couple
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1  Thank Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you for sharing your thoughts! Choice Hotels is a wonderful brand with hotel types for different travelers' needs. We are honored that we are a property that helped with this decision as we strive for each guest to have a positive memorable experience with us! Please visit us again when you are in the area and share your experience with your family and friends that may be visiting.

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Reviewed June 21, 2012

The hotel staff was friendly and very helpful. We had a wonderful time and the hotel provided us with a base camp that was absolutely the most convenient for the tournament. We were within walking distance to all the amenities that were needed. I parked my truck on Friday for check-in and didn't move it again until Sunday after we checked out.

Of course Sarah provided us with a cheerful and friendly greeting upon check in and checked in on us throughout the whole weekend. I've been coming down to the Eau Claire soccer tournament for 5 years and won't stay in a different hotel.

Room Tip: All rooms have a fridge.
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  • Stayed: June 2012, traveled with family
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Thank Brian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

We cannot thank you enough for your words and loyalty. As you know the Eau Claire United Soccer Club Invitational Soccer Tournament is one of the busiest weekends we have all year. Your team always makes the weekend a pleasure for myself and all of the employees. We can't wait to host you again next summer!

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Reviewed June 18, 2012

They have great prices online and offer comfortable beds and a breakfast that includes waffles, eggs, cereal, pastries.

Room Tip: ask for a better room, some are damaged(at this time) from a weather issue earlier this year.
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  • Stayed: May 2012, traveled with family
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Thank fceteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you for your feedback! We love having the opportunity to help our guests have a great and nourishing start to their day. We have expnaded our breakfast since your last visit, so be sure to check it out on your next visit.

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Reviewed May 29, 2012

I noticed a Trip Advisor logo on this hotels' front door so wanted to add my 2 cents.
Our room was clean and quiet and well appointed. Breakfast was good but it seemed the supplies had not been well stocked before we went to eat. The attendant was playing catch-up.
The pool was too cold for me and the hot tub was barely luke-warm. Both looked to be in need of a good cleaning. We only stayed one night, as we intended.

  • Stayed: May 2012, traveled as a couple
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Thank MNMCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you for sharing your experience with us. We have investigated the issues, and are are delighted to say that we did install some new equipment in the pool/hot tub area to help keep things regulated. This will allow it to be consistently comfortable for our guests. We hope to be able to accommodate you again and earn your business on future visits.

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Reviewed March 12, 2012

3 figure skating teams from our club in MN stayed overnight for a competition in Eau Claire on Sunday, March 11, so we had most of the hotel to ourselves Saturday night. The hotel is older and worn, but very comfortable and clean. It has 2 levels, but does NOT have an elevator. The rooms are decent size with a fridge and microwave, and the beds were very comfortable. The bathroom was small, and the temperature control for the shower was not easy to use. The pool area itself was pretty big, but the hot tub was tiny. There were not a lot of tables or chairs around the pool. There is NO public bathroom either in the pool area or the lobby, which makes for an interesting situation, especially with young kids! We were lucky to be just down the hall from the pool, but that meant we had many visitors to our bathroom! Breakfast was pretty standard -- waffles, cereal, danish, etc. The scrambled eggs were nasty! They are made from powder, and that's exactly what they taste like . They look like scrambled eggs, but don't be fooled into thinking they taste like eggs!! The reason for the 4 stars is because of the people working there. They were super friendly, super helpful, super nice and went above & beyond what they needed to do. Their services were greatly appreciated! All in all I would stay again if we got a much lower rate. I think the price was way too high for this hotel, and would not pay that much again, but it was the "team" hotel.

Room Tip: There are no elevators to the 2nd floor.
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  • Stayed: March 2012, traveled with family
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Thank roche04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Manager at Quality Inn & Suites, responded to this reviewResponded December 1, 2012

Thank you for your feedback. I apologize you did not enjoy our scrambled eggs but we have made some changes to your breakfast so that our guests can enjoy a great HOT breakfast. We are very glad that the staff exceeded your expectations as that is our ultimate goal! If you are ever in the area again, please let us exceed your expectations even more!

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Additional Information about Quality Inn & Suites

Address: 3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
Phone Number:
Location: United States > Wisconsin > Eau Claire
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 25 Hotels in Eau Claire
Price Range: $65 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
QUALITY INN The Quality Inn(R) is an inexpensive hotel in Eau Claire that's merely minutes away from the University of Wisconsin-Eau Claire. You'll find plenty of other sites and activities nearby, some of which include: Eau Claire Indoor Sports Center Hobbs Municipal Ice Center Chippewa River State Trail Oakwood Mall Visitors can easily get to the Jacob Leinenkugel Brewing Company, the nation's seventh-oldest brewery, and Eau Claire hotels also provide easy access to several restaurants and cocktail lounges throughout the area. The hotel offers an indoor pool, business services and complimentary breakfast, making it a common choice for both vacationing tourists and business travelers alike. Additional amenities at our smoke-free Eau Claire hotel include: Free breakfast Free WiFi Indoor heated pool and whirlpool Cold weather hook-ups When you're ready to settle in for the night, our spacious guest rooms feature flat-screen TVs, microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket - because we know how much you value a good night's sleep. ... more   less 
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Also Known As:
Comfort Inn Eau Claire
Eau Claire Comfort Inn

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