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“Won't be Back”

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The House on the Rock Inn
Ranked #3 of 5 Hotels in Dodgeville
Iowa
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Won't be Back”
Reviewed November 4, 2006

We were leery on staying here due to some of the past Trip Advisor clients comments ~ we should have went with our gut feeling and stayed somewhere else.

Some of the major disappoints included:
Quality of the hotel overall for the high price we paid. It is not worth the extra money.
Poor customer service from the front desk personnel (both day shift and night)
Uncleanliness of hotel room and hallways (old furniture, stained carpeting, dirty shower curtains, overall dingy smell in the hallways, etc.)
Lack of choice at the continental breakfast. We didn't even waste our time going down the 2nd morning. We went into town to a place called, Jimmy's. (GREAT food!!!).

Overall we were very disappointed with the hotel. Yes; the pool is nice, but we still won't be back. Next time we will be at the Don Q, Best Western or Super 8.

  • Liked — Pool
  • Disliked — Everything but the Pool
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
4 Thank Ladyisred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 22, 2006

When you walk through the doors you are greeted by a craftmans style cozy atmosphere with House on the Rock elements.

Wife & I had stayed across the road at the Don Q seven years ago when our oldest was 1, but this place had more to offer in the pool area for all three of the kids we have now.

The reservation portion of the website was down when I tried to make our reservation so I called the hotel 800 number direct and made it with them. No problem. Got the same Tour & Stay rate as was on the website. There were 6 of us, wife & I, three kids (8,5,3) and my grandma. We got a deluxe double queen room which means two queen beds and a sofa hide-a-bed. I priced the room and the tour tickets separately where our 3 yr old would be too young to pay admission to House on the Rock, but it was cheaper to get the hotel's Tour & Stay package and the 3yr old have a ticket.

We arrived later than I had hoped as I had promised the kids they could swim when we got there. To my surprise the pool area is open til 11pm Thank goodness!!
Check in was a breeze, they had our tour tickets ready, a map of the hotel with highlighted places. He offered info on pool times, breakfast location, etc. Checkout staff was just as pleasant.

The pool area is open 7am - 11pm and also has a game room. The decor is a submarine in a coral reef and the coral rises above you. There are pool towels available. The water on the starboard side of the sub is 6 inches deep perfect for real little ones. Now on the port side the water is 15 inches. This is where the two short water slides come out of the sub. We were there on an Oct weekend and it didn't seem crowded. The most kids I counted at once was Sat evening 13 of them playing around the sub and my three got plenty of sliding / playing in. There is a hot tub nestled in the coral and also a regular pool for the older crowd. In the summer they also have an outdoor pool.

The lobby has a grand fireplace and there is a second fireplace in the sitting area off the lobby that overlooks the pool area through glass windows. The bar / lounge area is the only place to smoke in the building. It also has a player piano going that can be heard throughout the lobby. The public restrooms in the lobby and lower level sport collections as in the House on the Rock -check them out. There is a gift shop that sells all shapes & sizes of swim suits, flip flops, swim diapers, goggles, etc. So don't worry if you forget any.

Room was clean and adaquate. Towels where large and thick. We were on the lower level. Building is like a walkout on one side so we had a ground level balcony. Our room had a sink in the bathroom and one in the vanity in the room. High ceilings. Hair dryer but no in room coffee maker.

At the vending area near our room there is a popcorn vending machine with a built in microwave. You buy a bag out of the machine and pop it right there. Kids loved that.

Now somehow the continental breakfast surprised me. Either I didn't see they had one in the research I did, or I had forgotten. Anyway its served for 2 hours. Its cereal, donuts, small muffins, bagels, toast, juice, & coffee. It is what it is.

Some noticables
Not a single piece of fruit at breakfast.
Some really sharp edges inside submarine.
No pad at bottom of slides. Our daughter got some good scrapes.
We seemed to see staff around quite frequently
If you stay at the North Lodge, it is not connected. Its about 200 yds on the other side of the neighboring restaurant.
For dinner time menus of local restaurants available at front desk.


Our Tour & Stay pkg worked out great and our stay was very nice. When going again to House on the Rock, we would definitly stay here.

  • Liked — Kids pool area
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank familycircus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 29, 2006

We stayed at the HOTR Inn and took advantage of the "Tour and Stay" package, where your room includes tickets for 2 adults and 2 kids to the House on the Rock attraction. Our double queen room (in the main Inn, not the older north lodge) was small and not very clean. My 2 year old son found a pacifier on the floor by the bed that had been left behind by someone else - luckily, we stopped him before he put it in his mouth!

The pools looked nice, but were also not very clean. While we were sitting in the spa, a maintenance man walked up and sprayed chemicals right into the water, aiming in between people sitting there - they were so strong our eyes burned and we felt sick! Everyone was so shocked that they didn't say anything.

The main air conditioner unit was outside our room window and made a high pitched squealing noise off and on all night, keeping us up. When we told them about it in the morning, the manager said "that's too bad," with no apology and no offer to reduce our room rate.

The continental breakfast that was included from 7-9 offered few choices and was nearly empty by 8am - When another guest asked the attendent if they were going to put out more food, she said "sorry, you guys cleaned me out."

When we went to the House on the Rock attraction using our package tickets, they acted as if they had never seen the tickets before. After 4 different employees consulted with each other, they decided that they had to call "Jenny" before they would let us in. They could not reach her, and we had to stand in the entrance for 25 minutes before they decided to just let us in. We were made to feel like criminals. It was terrible. We will not stay there again and would not recommend this location

  • Liked — Location
  • Disliked — service, cleanliness
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank joyce22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dodgeville hotels

Chicago, Illinois
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 14, 2006

My family (husband, 13 y.o and 10 y.o.) spent several days here and enjoyed everything.
We enjoyed all the amenities including excellent golf on 27 well-maintained holes that we all could play and enjoy, indoor and outdoor pools and whirlpools, tennis, sand volleyball, and nature hikes in the beautiful area surrounding the resort and golf course. We also enjoyed the touring the House on the Rock attraction nearby and shopping in the quaint towns.
Our two-room suite opened onto the golf course and was so large no one felt cramped-it even had a refrigerator so the kids could have drinks and snack in the room.
The food was delicious (especially the pulled pork sandwich and fried cheese curds).
The staff was very helpful and extremely friendly. The rooom and the entire resort is clean and comfortable.
We are looking forward to our next trip-perhaps in the fall to see the autumn colors and golf a few more rounds.
I can't say enough about this wonderful resort in a beautiful area. It's a must.

Helpful?
2 Thank on-the-go-300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The House on the Rock Inn

Property: The House on the Rock Inn
Address: 3591 State Road 23, Dodgeville, WI 53533-8901
Location: United States > Wisconsin > Dodgeville
Amenities:
Fitness Center with Gym / Workout Room Spa
Hotel Style:
Ranked #3 of 5 Hotels in Dodgeville
Price Range (Based on Average Rates): $
Number of rooms: 114
Official Description (provided by the hotel):
The House on the Rock Inn has something for everyone. There is virtually any room style available from family suites to a standard room. A submarine-themed play pool for the kids stands next to a swimming pool for all ages, or relax by the fireplace in the plush lounge. And of course the cozy rooms make for the ideal conclusion to a fun filled day. ... more   less 
Also Known As:
The House On The Rock Hotel Dodgeville
Hotel On The Rock
House Of The Rock Wi
The House On Rock Inn

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