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“Hit.... and Miss!”

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The House on the Rock Inn
Ranked #3 of 5 Hotels in Dodgeville
Florida
Level Contributor
114 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Hit.... and Miss!”
1 of 5 bubbles Reviewed August 11, 2013

"... it's hit and miss".... that was the response from the front desk receptionist when we questioned why we could not access wifi in the lobby. (By the way, there is none in the rooms.)
Unfortunately, this comment could be applied to the entire experience and is a reflection of the "couldn't care less and don't bother me" attitude.

We booked this place because of the ticket package offered and because we mistakenly thought it was located so that we could walk to the attraction. In fact it is over 7 miles away.

We arrived at noon, picked up our tickets and registered. Room was not ready so we were told we could pick up the key later. That was not a problem for us as we proceeded to the House on the Rock for the afternoon. The surprise was when we returned and found we were assigned a room in the "basement" across from the laundry room and breakfast room. They may like to call this the lower lobby but it is the BASEMENT. When we asked for a room on the upper three floors, we were bluntly told "we are full.... nothing else available". Now there is simply no way every room was fully checked in at 4:30 in the afternoon.

This room was quite roomy but the carpet, bedding, shower curtain, linen, and towels were worn... burns and stains on carpet and mattress. TV is an archaic tube model with a miniscule screen. There is no coffee maker in the room and amenities are spartan. The worst was the brown water that came out of the faucet when we tried to get a glass of water...yuck! The bed was so old that we felt like we were sinking to the floor when we lay down. The air conditioner is also old and noisy and sound proofing non-existant which made sleep difficult AND then being in the "BASEMENT" we were awakened at 6:45 AM by people lining up in the hall outside our room for the breakfast.

We would never stay here again nor recommend it to anyone. This place exists solely on the fact they offer ticket packages. Their service and facility is "hit... and miss" and in our opinion mostly "miss". The minor discount is not worth the trouble.

Room Tip: Definitely tell them you do not want a room in the "lower lobby "... not that it will make...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kamainatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
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English first
California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 10, 2013

We arrived in the evening and checked out fairly early in the morning. We picked this hotel because of the room/ticket combo. The breakfast was fairly basic. I had a hard time getting online in the lobby so ended up down the road at the McDonald's. I didn't think the staff behind the desk were that attentive, but maybe it's because of the time we checked in.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelingtomato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silvis, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

the building itself is fabulous.the rooms were decent,but the beds,linnens,pillows and tv were out of date.the indoor and outdoor pools were very nice,but the water was way to cold.the continental breakfast was nothing but muffins ,toast ,bagels and juice. the front desk people were very nice and helpful

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stuart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 27, 2013

We signed up for the hotel and House on the Rock visit combo for families. When arriving, we found out the water was not drinkable and we needed to come to the desk to obtain bottled water and ice. However, they did not say we could not shower or swim in it. When we went to the water park - no one was there and it was not even running. The smell of chlorine was overpowering and it was difficult to be in the room. The pool area and rooms were not well kept. The beds were rock hard and they had an archaic television. We would not stay there again - even if it was a good package deal.

Room Tip: Maybe the top floor, away from the parking lot?
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bunkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dodgeville hotels

Rockford, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

Absolutely wonderful! I was a bit apprehensive about staying here because of a lot of mixed reviews and a really bad experience somewhere else on a previous vacation. Our options were limited because there was a baseball tournament going on the weekend we were staying so a lot of the other hotels were already booked up. For this I am grateful because I was very pleasantly surprised. The staff were so friendly! There were menus on the counter at the check in desk for several local restaurants. We already knew where we wanted to eat and the young lady not only gave a strong recommendation, but gave us excellent directions to get there. She was right on.
The rooms were very clean and very comfortable. Our reason for staying was seeing The House on the Rock, so it was nice to have the option to get the tickets with the room rate. We stayed in the standard room with 2 queen beds, my only complaint would be that there was no microwave or fridge. You can upgrade to a room with these, but thought that was a little ridiculous as in my experience these are things most standard rooms come with anyway. The beds were firm, but not uncomfortable. We all slept very well.
The pools were very clean and did not have that burning chlorine smell that you sometimes have with indoor pools. There was a large outdoor pool with a dragon fountain, a large indoor pool just a little deeper than the outdoor one, a 45 foot submarine with slides for the kids, and a large hot tub. They are also open until 11pm which gives you plenty of time for swimming after a full day of touring the area. From some of the photo’s I was expecting it to be a little dingy, but the entire pool area was immaculate and very well maintained.
The breakfast was a typical continental breakfast of cereal, bagels, donuts, muffins, toast, peanut butter and jam. Fruit and yogurt cups, juice and very good coffee. It is located in the lower level of the hotel, but it was not basement like. It looked like a conference room and if you didn’t push the LL button on the elevator, you probably would never know.
The hotel itself is beautiful. Very clean and labeled well so you know where everything is located. The gift shop is very nice and has anything you may have forgotten at home.
I would absolutely stay here again.

Room Tip: I questioned previous issues with the wifi upon booking and the young lady made sure to put us in a...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ladyirish874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 11, 2013

We stayed here to attend a wedding in Spring Green (15-min drive on highway) and were pleasantly suprized. We had a deluxe double-queen for our 5-yr-old, my husband, and me. We made full use of the balcony for spraying on sunscreen and drying beach towels (from our visit to the beautiful nearby Gov. Dodge State Park), the refrigerator for drinks and lunch makings, and the extra sink outside the bathroom for our daughter's use. Everything was clean and in good condition. The pools are tons of fun. We thoroughly enjoyed both the outdoor pool with the dragon fountain and the elaborate indoor shallow pool with the fish/submarine jet-spray obstacle course and water slides! (There is also a hot tub and deeper-water indoor pool that we never made it in to.) The breakfast was basic but adequate for our needs (menu includes yogurt cups, fruit cups, bagels & cream cheese, toast, oatmeal, cereal, juice/tea/coffee, and donuts and muffins). I was a little nervous based on the other reviews about breakfast being served in some sort of cellar, but it's just housed in one of the lower-level conference rooms that don't have windows. They have set up a nice display case in the breakfast room with several doll houses from the HOTR collection, which my daughter and I enjoyed. The staff was very friendly and accomodating, letting me changed my reservation several times and also allowing us a late checkout. We'd stay here again if we ever return to the area.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank juliegarnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun Prairie, Wisconsin
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 8, 2013

Families with small children could use the indoor water park. The continental breakfast carried a bare minimum of choices and would not meet the needs of 80% of the population.
Mattress quality sub-standard. Discount hotel chain quality.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CREATIVE444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The House on the Rock Inn

Property: The House on the Rock Inn
Address: 3591 State Road 23, Dodgeville, WI 53533-8901
Location: United States > Wisconsin > Dodgeville
Amenities:
Fitness Center with Gym / Workout Room Spa
Hotel Style:
Ranked #3 of 5 Hotels in Dodgeville
Price Range (Based on Average Rates): $
Number of rooms: 114
Official Description (provided by the hotel):
The House on the Rock Inn has something for everyone. There is virtually any room style available from family suites to a standard room. A submarine-themed play pool for the kids stands next to a swimming pool for all ages, or relax by the fireplace in the plush lounge. And of course the cozy rooms make for the ideal conclusion to a fun filled day. ... more   less 
Also Known As:
The House On The Rock Hotel Dodgeville
Hotel On The Rock
House Of The Rock Wi
The House On Rock Inn

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