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“First Visit, First Impressions”
Review of Chili's

Chili's
Ranked #34 of 73 Restaurants in Delavan
Cuisines: American
Restaurant details
Wisconsin
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“First Visit, First Impressions”
Reviewed September 22, 2013

Of the several restaurants along this stretch of highway, on a recent Saturday night my wife and I chose to visit this Chili's location.

The parking area is tight, and the number of vehicles in the lot made it all the more challenging to maneuver through the aisles, in and out of one's parking space.

Entering the restaurant we were greeted in moments by the hostess and offered a table.

Then we waited. And waited. And waited some more.

Eventually a server approached us to tell us she was not our server, but wanted to let us know our server would be stopping by our table soon. We placed our beverage order.

While many similar establishments offer nacho chips and salsa complimentary, at Chili's this is a paid appetizer. Our server introduced herself a short time later, and we ordered the "Bottomless Tosatada Chips" ($4.49) served with Chili's salsa, adding a serving of Ranch dressing for an extra 49c. The chips were warm, thin, very tasty. The salsa was a bit on the thin side, just enough zing. Enjoying the chips with Ranch dressing was a pleasant surprise.

For our main selections my wife chose Spicy Grilled Shrimp Tacos ($10.99) and I opted for the Fajitas Trio ($15.99), adding the "Cadillac" option of rice and beans for an extra 99c. When my wife asked our server how spicy the shrimp tacos were, our server said she would consider them mild.

We then waited. And waited. And waited some more.

Our server eventually brought along another serving of Bottomless Tostada Chips. She did not replenish either the ranch dressing or salsa from the initial serving.

We then waited. And waited. And waited some more.

Eventually our server stopped by to apologize for the delay in the arrival of our food.

Some more time passed, and finally our food was served. The shrimp tacos proved a bit more than mildly spicy. The shrimp were large, plentiful and flavored well. The beans were also a bit spicy for my wife's tastes.

The fajita trio overall was excellent, the skirt steak a bit too well done. The chicken was tasty, tender and moist. The shrimp were plump and wonderful. Portions of each were generous, and the peppers, onions and pico de gallo contributed nicely. The rice was served with bits of corn and an odd herb sort of flavoring. The beans were less than expected, heavy with cilantro and watery.

Our server was pleasant enough when she stopped by our table. The restaurant was busy but not overly so, as newly arriving customers continued to be seated with little to no delay. Sometimes one just has to hustle a bit more to serve one's customers.

Nothing was offered to offset the very slow service.

Average first impressions? Yes, just average. This Chili's simply must do more to earn a better grade.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 57C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Visitor rating
    10
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    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Elkhorn, Wisconsin
Level Contributor
437 reviews
293 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
“Not all that bad”
Reviewed August 4, 2013

Good service but when it is crowded it is slower than expected. The bar and offerings are good and the food is worth it. Try the specials, ribs and also salads.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
41 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good service, not so great food”
Reviewed July 29, 2013

I went with my husband here last week and the food was below average...luke warm and it left a heavy, gross, unsatisfied feeling in my stomach afterwards. The service was great, no problem there, but the food fell short.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin, United States
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Babyback ribs!”
Reviewed May 27, 2013

We took our son here to celebrate his first job. We had the ribs,chicken, steak and salmon. Our food was served quickly and was good tasting. The 2 for $20 deal can not be beat.

Visited March 2013
Helpful?
Thank Marjory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
54 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Terrible”
Reviewed May 20, 2013

Unfortunately I have to give it a star, otherwise it would have received zero. The place was filthy everything was sticky and it was Thursday. Servers walked past a bus tray that was in the aisle because it was not theirs to pick up. You would assume that a chain was together and a safe place to eat, but you would be wrong. The manager was no where to be seen. Very disappointing, very!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank timothy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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