First of all, my mother and I booked separate rooms here in advance. I got there first and checked in, then when she arrived a couple hours later, they checked her into the room I was already in. Her room key was deactivated Friday night because they "thought she had checked out", even though her reservation was until Saturday. Then to top it off, they charged my card for both rooms even though my mother paid separately. When I called them about it, all the manager said was that she didn't know who was working over the weekend, and it was probably because we had the same last name that everyone was confused. Long story short - if you have a common last name, be afraid, because apparently first names mean nothing to these people. Beds were uncomfortable, shower pressure and lighting in the bathroom is terrible. The attached restaurant is mediocre at best.
- Official Description (provided by the hotel):
- Our HotelAvalon Hotel and Conference Center is a locally owned and operated hotel & conference center conveniently located in Chippewa Falls, WI, in west-central Wisconsin, within driving distance from Eau Claire, WI and Minneapolis, MN. Avalon Hotel is about a 10 minute drive from the Chippewa Valley Regional Airport (EAU). With 67 guest rooms ranging from Whirlpool Suites to Double Queen Bed Rooms, Avalon is the perfect place to stay for any occasion. Guest rooms are all located on the first level, with many having a parking stall conveniently outside your room. The Indoor Pool, Whirlpool, Exercise Room, Game Room, Outdoor Patio, Room Service and Bridgewater Restaurant & Pub onsite will allow you and your guests to relax comfortably by having everything you need under one roof! The hotel guest rooms, restaurant, pub and conference center are all equipped with complimentary wireless high-speed internet capabilities. Whatever the occasion, you’ll love the convenience of the Avalon Hotel & Conference Center!Dining & EntertainmentBridgewater Restaurant & Pub is located on the same property as the Avalon Hotel & Conference Center. Being located on the same property gives you the flexibility to enjoy our restaurant dining experience, dinner and drinks in our sports bar or have world-class food delivered right to your room. The pub was remodeled in spring 2013; there isn’t a bad seat in the house! With 6 TV’s and seating for 260, Bridgewater is the perfect place for dinner and drinks with your sweetheart, colleagues, friends/family, or to just get away! Bridgewater is home to one of the Chippewa Valley’s best Bloody Mary’s, Burgers and Pizzas. Whatever the occasion, you’ll have fun at Bridgewater! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotwire, Priceline and TripOnline SA so you can book your Avalon Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.