So, first things first, the beef here is delicious--no way to dispute that. But seriously, is this so unusual and/or special for a place renown for its steak/meat?
For a restaurant to be described as 'excellent' and 'the best in town,' there has to be WAY more than excellent meat. Our experience with everything else was not poor but was definitely beneath average. Maybe the ratings just go to show that there are so few viable dining options in town?
We called and were informed that the wait was 90 minutes. Our B&B told us if they called, the wait would be 30 minutes. They did, and it was--unusual, but appreciated. We waited in the bar, where the grill is located, and watched other patrons' steak being cooked--a little strange, but whatever.
We were seated in the very noisy front dining room. Upon reviewing the menu we noticed that 6 of the 8 steak choices did not include a cut but were instead described as black angus. Great to know the breed of cow, however, I want to know the cut of steak. Again, strange, but we rolled with it. We also noticed that every single steak was served with sugar snap peas (which were admittedly fresh and delicious) and french fries with an option to change to garlic mashed potatoes.
We both ordered a 'special' surf and turf which was, of course, described to us by our server as black angus and, when pressed, as a 'tenderloin' and was served with crab legs. As noted in several reviews the meal took an inordinately long time to arrive, but given we had just witnessed the very petite grill in action we weren't surprised and chose to order the mozzarella stick appetizer which was good but obviously straight from Gordon's, Costco or someplace similar (i.e. pretty clearly not house-made--a trend here) and served with BBQ sauce.
Our meal arrived and to our surprise our 'tenderloin' turned out to be much more akin to a petite filet--thankfully--but seriously, this is Wisconsin and one would expect the house and servers to know and be able to accurately describe their cuts of meat. Again, just strange.
The crab legs were awful--very fishy tasting, cut straight in half (again, pretty clearly right from the freezer of Costco or the likes) and a bit water-logged.
The service was ok. I wouldn't call it attentive by any stretch, but the place was very busy and our server was at least personable.
After our meal we ordered a Decaf coffee, thinking they'd need to brew a new pot and it'd be fresh. Wrong. We also incorrectly assumed that ordering coffee would telegraph to the server that we might be interested in dessert, however, our bill arrived shortly after our coffee with naught a mention of dessert.
So, the short story is that you can get a great steak almost anywhere these days (except, maybe Cedarburg?!) and this alone does/should not solely allow a restaurant of this otherwise low caliber to remain in business.
We aren't hard to please, but everything other than the excellent meat quality was completely off for a restaurant in this price point.
We will not return. I'd suggest you consider going elsewhere as well.