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“Terrible service, rude owner - refusal of Groupon”

CamRock Cafe and Sport
Ranked #5 of 20 Restaurants in Cambridge
Cuisines: American
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Restaurant details
Dining options: Lunch, Outdoor Seating
Description: Camrock Cafe & Sport Is Situated Just 20 Minutes From Madison. The Cafe And Sports Shop Is Located At The Head Of The Newly Developed Camrock Trails, Adjacent To The Meandering Koshkonong And One Mile From The Gem-like Lake Ripley. We Serve Food For A Healthy Lifestyle, 100+ Craft Beers And Gourmet Espresso Drinks. The On-site Sports Shop Offers Full-service Bike Repair As Well As A Variety Of Rentals, Including Bikes, Cross-country Skis, Snowshoes And Fat Bikes For Winter Riding. You'll Also Discover Spin And Yoga Classes, Live Music, Flaming Metal Bicycle Art (during Our Special Events) & More!
Reviewed May 27, 2013

Attempted to go there today for lunch. The manager refused to take our Groupon, and then proceeded to get the owner on the phone. The manager came up to me and said "I am not getting a satisfactory answer from the owner, so will you talk to him?" When I took the phone the owner introduced himself as Jeff and then proceeded to explain how they lose money on Groupons and despite what the certificate says in the fine print (where it details how they must accept the certificate), that they were choosing not to. When I questioned him about this he said "Are you seriously going to press this issue with me and make us lose money?"

He was beyond rude and unprofessional. I will NEVER take my business to anyplace he is affiliated with.

7  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 - 27 of 29 reviews

Reviewed April 5, 2013 via mobile

We had lunch here one afternoon in April. Upon entering, we were greeted by the staff who gave us menus. They were great about making adjustments to the menu items to suit our tastes. The sandwiches, flatbread, and quiche were all very tasty. We also enjoyed the coffeehouse atmosphere and the friendliness of the people who worked there.

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1  Thank travelbuff0701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

I was impressed with the variety of food and drinks. They had almost any kind of pop or beer you could imagine. The food selection was good too. It isn't your typical food menu either. It has a lot of healthy items available. People were friendly too.

1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

Enjoyed having lunch here with a friend! The menu has gluten free options from soup to salads, hummus & corn chips etc. They also have an expresso bar, so enjoyed mocha mint latte! There is a bike shop in the back. The staff were friendly, service was good, and the relaxed, home town atmosphere was great! I will be back if I'm in the area!

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Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

My wife and I have been here a couple of times and we've been very pleased. They really nailed the kind of comfy-rustic vibe that's just right for a place like this. The selection of microbrew beers is phenomenal. The salads and sandwiches are really superb. My one minor complaint is that I wish there were more items on the menu. The cafe also doubles as a bike shop and rents out bikes, kayaks and canoes.

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Thank MapMakinMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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