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“Great location and excellent excercize facilities”

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Sheraton Milwaukee Brookfield Hotel
Ranked #6 of 13 Hotels in Brookfield
Reviewed May 12, 2013

The best part of the hotel was the first-rate exercise rooms. Anyone who wants get a little workout in on their stay will be pleasantly surprised by the offerings. There was a room for treadmills with built-in cable on their screens, chilled towels, excellent cooling, and a view of the pool. The other room had weight training equipment. Other aspects of the hotel were very good as well. The location cannot be beat- it is right next to a sizable mall, near I-94 and numerous dining options. It is one of the best locations in the greater Milwaukee area. The rooms were spacious and modern with luxurious beds. The layout was pretty straightforward and the room easy to find. Overall, I would say it is one of the best hotel bets for the western Milwaukee suburbs with good amenities and an impeccable property. I would recommend it over the nearby Best Western and Country Inn.

  • Stayed: May 2013, traveled with family
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1  Thank Matt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded May 29, 2013

Hi Matt A,

Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel.

I’m pleased to see our newly renovated Sheraton Fitness rooms by Core Performance made such a positive impact on your experience at the Sheraton! Our restaurant, Alfiere, also has healthy entrees with our Color Your Plate menu options. The Color Your Plate initiative incorporates Core Performance’s“Nutrition Color Code” to educate Sheraton guests about the importance of maintaining a healthy lifestyle. All menu items feature colorful, key nutrients from fruits and vegetables to ensure all meals represent the perfect dietary balance.

Thanks for taking the time to write us a review and we look forward to welcoming you back!

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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360 - 366 of 669 reviews

Reviewed May 10, 2013

We rec'd a very good rate for this hotel and upon arriving asked if breakfast was included. It was not, but we could pay a little extra and be on a special floor with cocktails, snacks and morning breakfast. We opted for this and it was wonderful - the floor was so quiet and it was nice to have the free beverages. The staff was very nice and helpful also. Would definitely stay here again.

Room Tip: Pay the extra for the club level.
  • Stayed: April 2013, traveled as a couple
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Thank mstorma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We stayed 2 nights in this hotel during the Midwest Gaming Classic, which seemed to be a real stress on the staff and facility. If I had been staying there for some other reason, I would have been really annoyed about the fact that the main floor hallways and lobby were jammed with people and games and that the gaming convention took over the bar/lounge area on Saturday late afternoon for a presentation.

We had a king suite due to the need for a bedroom separate from the living area. The suite was very nice and large enough for 3 adults to have room to relax. The bathroom was quite small, but adequate. Everything was clean. This room came with "Club Lounge Access" which meant that we could use our room keys to access a 4th floor lounge for breakfast in the morning and snacks in the evening during set hours. However, we had to specifically remind the front desk person that we were entitled to the club access. When our electronic door keys failed on our second day there, the desk clerk was very rude when we told him we were entitled to club access and questioned why we thought we should have that benefit. (After I made a comment about his attitude, we received a phone message in our room with an apology.) That was the FIRST time the electronic keys failed and began our downhill spiral that lasted from 2 p.m. until 9 p.m. that day. We were on the 4th floor and had to return to the front desk at least at least 8 times during that day because the electronic keys continued to fail. After the 3rd set failed, the manager came up to our room and tried a master key, but had to have an engineer come to open the door. Then, a maintenance man came with a key that worked, but didn't work for the club lounge access. So, back to the front desk again. The front desk kept issuing new keys but they didn't work. We spent time in the restaurant waiting for a fix and my husband went back and forth with the key problems. Finally a maintenance man who seemed overwhelmed came to change out the door lock about 7:00 p.m. He finally finished at about 9 p.m. As a condolence for our trouble, we were offered the Sunday buffet breakfast for free; there was talk about awarding us extra Starwood points, but that never materialized.

We used the Club lounge access for Saturday morning breakfast buffet. The attendant there seemed very stressed with the number of guests; she could have used some help, given the number of families in the hotel that morning. We also used the dining room of the hotel for 2 meals and one at the bar.The food was very good and the service was great. The Sunday brunch was adequate but not very impressive - in our case, it was free, which was the right price. I felt that the room rates were quite high, but we paid for the convenience of being in the same hotel as the gaming conference.

Room Tip: If you book a room that includes "Club Lounge" access, remember to make sure they give you...
  • Stayed: March 2013, traveled with family
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Thank embie_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded May 9, 2013

Hi embie_b,

Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel.

I’m glad you were able to attend our 2013 Midwest Gaming Classic Convention! 2013 was our 4th straight year of hosting this event and it was our biggest turnout ever.

I apologize you had issues with our electronic keys. Like every electrical device, they do occasionally fail…however it is a very rare occurrence.

I’m sorry you felt the room rate was high. The Midwest Gaming group discount was a $20 savings off the best available rate of the day.

I’m delighted you enjoyed the food and servers in our restaurant!

I have passed on your comments to all of our department heads for their review.

Thanks for taking the time to share your experience and we hope to see you again next year!

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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Reviewed May 7, 2013

My boyfriend and I stayed 3 nights at this establishment. He found a great deal for the hotel and we paid around $60 per night. We spent very little time at the hotel and were satisfied with our stay. The staff was friendly, though we did have difficulty finding the main entrance as we arrived late at night. The hotel is located just 10-15 minutes outside of Milwaukee and right next to a mall/shopping plaza. Would probably stay here again if we can secure the same deal.

  • Stayed: November 2012, traveled as a couple
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Thank rdelro2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded May 9, 2013

Hi rdelro2,

Thank you for staying with us at the Sheraton Milwaukee Brookfield Hotel.

I’m delighted you were able to get such a good deal on your room rate. Remember with blind bidding websites, you do not know the name of the hotel until after you have completed the purchase. Our best rates and rooms are always available on Sheraton.com

I’m glad you found our team members to be friendly.

I apologize you had difficulty finding the main entrance to the hotel. Our main entrance faces Moorland Road.

Thanks for taking the time to give us your feedback and we hope to see you again!

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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Reviewed May 7, 2013

This is a very convenient hotel that is on the outskirts of Milwaukee. You willneed a car to stay here, but is very close to Milwaukee and the key highways. The hotel is big and you will do alot of walking. It has a nice lobby and very cordials staff. It is not up to the Sheraton name and looks like a lower quality hotel. The Club Lounge needs a better breakfast and presentation. The rooms are clean and the staff is very nice.

  • Stayed: May 2013, traveled on business
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Thank mikefaud1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

We had a good two night stay at this establishment. Above average room in terms of comfort and ambiance, clean, mini fridge, and adequate space for two travelers. The halls and other public areas were clean, nicely decorated, and brightly lit. Staff was friendly and helpful with local directions. This hotel is right off of I-94, but we didn't hear any traffic noise. It is also conveniently located across a large parking area from a shopping mall that has many chain stores, restaurants and fast food options. Great location for visiting the zoo and 10-15 minute drive to the downtown/waterfront area. We did not have time to try the pool or fitness room. This reservation was made on the Hotwire website, our first time trying their deeply discounted "mystery hotel" option, where you learn the name of the hotel after you pay for the room. They do give you some clues, including the hotel star rating and what percentage of travelers would recommend the hotel, and both were good for this 'mystery" option. Since the deal was great we decided to try it, and we were very happy with the results!

  • Stayed: April 2013, traveled with family
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Thank Traveler13Pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

The rack room rates posted on my door say full retail rates are near $600! This is a good hotel, but is barely a $100 room. The beds are good, the staff nice, but the rooms look worn. The bathroom is very small.

Stayed: May 2013, traveled on business
Thank indyemmett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this reviewResponded May 9, 2013

Hi indyemmett,

Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel.

I’m glad to hear you scored such a great deal and you enjoyed our comfortable Sheraton Sweet Sleeper Beds.

I apologize you felt the room looked worn. We are scheduled to start a full hotel renovation towards the end of 2013!

Thanks for writing us a review and we hope to see you in the future.

Warm regards,

The Sheraton Milwaukee Brookfield Hotel

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Additional Information about Sheraton Milwaukee Brookfield Hotel

Address: 375 S Moorland Rd, Brookfield, WI 53005-4250
Phone Number:
Location: United States > Wisconsin > Brookfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 13 Hotels in Brookfield
Price Range: $99 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Milwaukee Brookfield Hotel 3.5*
Number of rooms: 389
Official Description (provided by the hotel):
Sheraton Milwaukee Brookfield Hotel is near downtown Milwaukee, Mitchell (MKE) airport, and GE corporate headquarters. Located off I-94, our luxury accommodation has 19,000 sq ft of meeting space. ... more   less 
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Also Known As:
Sheraton Brookfield
Sheraton Milwaukee Brookfield
Brookfield Sheraton

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