Over the years we have stayed at many hotels in different countries, from small family run places to large 5 star international types, and out of all these, the Excelsior is the best hotel that we have ever stayed in.
The standard of decoration, cleanliness and catering were all absolutely excellent, but the thing that really made the holiday for us was the staff. Before we arrived, we thought that the hotel might be a little formal and impersonal (like some larger hotels that we have stayed at), but we need not have worried - all of the staff were very friendly, professional and helpful. As English speakers, we were also pleasantly surprised that almost all of the staff spoke a good amount of English - as our Italian and German are very rusty!
We stayed for 2 weeks on a mountain biking package, that included guided rides and free bike clothes washing. We were a little too tired to go on all of the guided rides, but we made full use of the superb wellness facilities. The owner, Mr Call, also offered us advice on alternative easy 'sightseeing/panorama' bike rides, and he planned a route and printed off a detailed map of the route for us - as mountain bikers unfamiliar with the area, this was really helpful. The option of having the hotel gym, fitness classes and spa was great for the days that we didn't feel like going out biking or walking.
Another thing that was a nice surprise was the view from the balcony of our room, which was absolutely stunning, especially at sunset. We also have to comment on the standard of cleaning, which was perfect in both our room and the public areas. The food was wonderful, and there were delicious healthy options, as well as some 'naughty treats' for dessert. We enjoyed all of the meals during our stay, and if anything on the menu was not to our taste, there were always good alternative options available on offer. There was a very good range of wines available and the waiter was able to advise and recommend for those who are not wine buffs.
Overall, this was the best, most relaxing holiday that we have had in years. We are already making plans for our next visit!
- Official Description (provided by the hotel):
- In summer: Situated on the quiet outskirts of St. Vigil in Fanes-Sennes-Prags in the Dolomites, a UNESCO world heritage, we provide a supervised program of activities with hiking and biking within a breathtaking panorama. In winter: Best Winter Resort - It doesn't get any better than this! - Ski directly from the Resort. Directly from the ski room you ski to the gondola onto the top ski area of Kronplatz. South Tyrol's top skiing mountain and Alta Badia with the famous Sellaronda. A few years ago, we were also chosen as top ski resort! The perfekt ski slopes from Kronplatz, directly at the resort are connected to the Sellaronda ski paradise. Nothing stands in the way of a perfect skiing holiday! Both together make us - mountain resort Lovingly designed to present the Excelsior with elegant, comfortable and modern facilities and 47 beautiful themed rooms and suites throughout the resort. This good taste makes us a - style resort In the Castello di Dolasilla - the Wellness Castle on 5 floors - our guests are treated wonderfully with different treatments, alone or in pairs. A spacious spa with 17 bathing, sweat and relax attractions, the 1300 m² SPA Hotel Dolomiti included in the price our 3/4 board - spa resort We compete with the leading hotels in South Tyrol and offer the best quality at fair prices. Indulgant living in elegant surroundings, excellent, light Mediterranean / Alpine cuisine, a selection of 300 fine wines, the extensive leisure facilities in and around the resort and a total of 44 friendly and competent satt. This distinguishes us markedly from the others and makes us unique the - Excelsior Resort Because you are worth it! We look forward to greeting you Family Tamara and Werner Call with the Excelsior team ... more less
- Reservation Options:
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